Windows Defender will not install

G

Guest

I run Microsoft Anti-Spyware Beta1 as a routine every third day. On the days
that it does not run, I run Norton Anti-virus 2006 one day and Ad-Aware
personal edition the next day. I mostly use Firefox browser with the cookies
blocked. I only use Internet Explorer when the site just will not play nice
with Firefox.

The firewall in the Verizon DSL modem is enabled, but not set all that
strict.

I am Running Windows 200 Pro-SP4 on an ATC motherboard with an Athelon Chip
and 256Meg of RAM .

I got a message that Windows Defender has an update to Beta2
I downloaded the update, rebooted, and attempted to install.
I got the Error message "Windows Defender Requires GDI+ Please Load the
Windows 2000 Security Software Prerequisite Pack " It directed me to the site
"go.microsoft.com/fwlink/?linkID=63848"
I went to that website, downloaded the file gdiplus_dnld rebooted,
unzipped and installed that file in the default folder, rebooted, and
attempted to install Windows Defender Beta2 again. Same error message. Sooo,
I downloaded it to the desktop this time, unzipped it, and got 2 icons in the
desktop, one is the gdiplus_dnld the other is gdiplus.dll.

Once again, rebooted and tried again, same error rmeesge. Just to make sure
I had done due dilligence, I ran Windows Update, did not get any updates, So
I updated Norton Anti Virus, and Ad Aware ( both DID update definitions ONLY)
and tried agan.

SAME EROR MESSAGE--CAN ANYBODY HELP?!!
 
B

Bill Sanderson MVP

You need to put the gdiplus.dll file in %windir%\system32

(where %windir% is the folder where windows is isntalled, typically either
\winnt or \windows.)
 
G

Guest

After the gdiplus.dll file is moved to it appropriate system32 folder, you
might consider uninstalling MSAntispyware completely, and then down loading
the WD Beta2 and installing it cleanly rather than as an update to Beta1.

I think a lot of the problems guys are having (update problems and error
codes) are because they update over MSAntispyware rather than uninstalling
it and cleanly installing WD.
 
B

Bill Sanderson MVP

This update process should work. I've done it on dozens of machines without
any issues. However, there are definitely folks who are finding issues with
the upgrade--or have both apps running at once--which definitely isn't good.

--
 
G

Guest

Bill Sanderson MVP said:
You need to put the gdiplus.dll file in %windir%\system32

(where %windir% is the folder where windows is isntalled, typically either
\winnt or \windows.)

-- That went beyond helpful, problem solved in 1 minute flat, thank you so much!!
 
B

Bill Sanderson MVP

Great--there is a KB article on this, but clearly the information isn't as
easy to find as might be desirable.
 
K

Kes

GKILTZ said:
I run Microsoft Anti-Spyware Beta1 as a routine every third day. On
the days that it does not run, I run Norton Anti-virus 2006 one day
and Ad-Aware personal edition the next day. I mostly use Firefox
browser with the cookies blocked. I only use Internet Explorer when
the site just will not play nice with Firefox.

Try the FF extension 'IE Tab':
https://addons.mozilla.org/firefox/1419/

You will never have to leave FF again. (you can switch between FF and
IE within a tab)


The firewall in the Verizon DSL modem is enabled, but not set all
that
strict.

I am Running Windows 200 Pro-SP4 on an ATC motherboard with an
Athelon Chip and 256Meg of RAM .

I got a message that Windows Defender has an update to Beta2
I downloaded the update, rebooted, and attempted to install.

Big mistake ;-)
Uninstall WD altoghther, and re-install MSAS (beta 1) and enjoy anothe
47 days of headache-free scanning.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top