windows component wizard won't open

[Guest]

Each time I try to clean up my Windows Components, the Windows Components
Wizard will flash status activity and then I get a "Completing the Windows
Components Wizard message with the only option to click finish.

How can I correct this so that I can actually see the Windows Components?
I'm running Windows XP Pro.

Thanks,

 

[Gerry Cornell]

Look in the System and Application logs for Error and Warning reports at
about the time the problem arises and post copies here.

You can access Event Viewer by selecting Start, Administrative Tools,
Event Viewer. When researching the meaning of the error, information
regarding Event ID, Source and Description are important.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;enus;308427&Product=winxp

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Double click the button and close Event
Viewer. Now start your message(email) and do a paste into the body of
the message. This will paste the info from the Event Viewer Error Report
complete with links into the message. Make sure this is the first paste
after exiting from Event Viewer.


Hope this helps.

Gerry
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[Guest]

Gerry:

I really can't tell if there are any errors that apply directly to the
components Wizard. In fact the only message I see when I attempt to run the
Wizard is:

Event Type: Information
Event Source: LoadPerf
Event Category: None
Event ID: 1000
Date: 11/27/2005
Time: 10:43:03 AM
User: N/A
Computer: HOME
Description:
Performance counters for the ContentFilter (ContentFilter) service were
loaded successfully. The Record Data contains the new index values assigned
to this service.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 0c 14 00 00 ....

Does this make sense?

 

[Gerry Cornell]

Kev

That's an Information Report advising success. We need Errors and
Warnings.

At the moment I am experimenting with a system for analysing event log
messages and using a log such as yours might further my work. Could you
send a copy by email to my address, which is given below removing dump
from the address.

(e-mail address removed)

To obtain a copy of the log please select Start, Administrative Tools,
Event Viewer and place the cursor on System. Click on Action and select
Save Log file as. Enter file name as systemkev, in the Save as Type box
select Text, click on My Documents to left and click on Save. You can
then retrieve the log from My Documents for emailing.


Hope this helps.

Gerry
~~~~~~~~~~~~~~~~~~~~~~~~
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Stourport, Worcs, England
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~~~~~~~~~~~~~~~~~~~~~~~~

 

[Gerry Cornell]

Kev

A further thought.

Make the problem occur and then look in Event Viewer at the System log
error and warnings. Are there any?

Please post a copies here, You can access Event Viewer by selecting
Start, Administrative Tools, Event Viewer. When researching the
meaning of the error, information regarding Event ID, Source and
Description are important.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;enus;308427&Product=winxp

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Double click the button and close Event
Viewer. Now start your message(email) and do a paste into the body of
the message. This will paste the info from the Event Viewer Error Report
complete with links into the message. Make sure this is the first paste
after exiting from Event Viewer.


Hope this helps.

Gerry
~~~~~~~~~~~~~~~~~~~~~~~~
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Using invalid email address

Stourport, Worcs, England
Enquire, plan and execute.
~~~~~~~~~~~~~~~~~~~~~~~~
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~~~~~~~~~~~~~~~~~~~~~~~~

 

[Guest]

Gerry:

Thanks for your help, your email address didn't seem to work. I have about a
dozen errors logged but most are
related to Media Player, Office & Outlook. These two following logs seem to
be the only ones that may help:

Event Type: Error
Event Source: EventSystem
Event Category: (50)
Event ID: 4609
Date: 9/22/2005
Time: 5:34:42 PM
User: N/A
Computer: HOME
Description:
The COM+ Event System detected a bad return code during its internal
processing. HRESULT was 80080005 from line 44 of
d:\qxp_slp\com\com1x\src\events\tier1\eventsystemobj.cpp. Please contact
Microsoft Product Support Services to report this error.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

And:
Event Type: Error
Event Source: MsiInstaller
Event Category: None
Event ID: 11931
Date: 10/25/2005
Time: 7:58:53 PM
User: HOME\Kevin
Computer: HOME
Description:
Product: Scan -- Error 1931.The Windows Installer service cannot update the
system file c:\windows\twunk_16.exe because the file is protected by
Windows. You may need to update your operating system for this program to
work correctly. Package version: 1.6.0.1, OS Protected version: 0.0.1.7

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 7b 31 46 36 33 45 44 30 {1F63ED0
0008: 42 2d 45 44 44 32 2d 34 B-EDD2-4
0010: 30 33 37 2d 42 36 41 42 037-B6AB
0018: 2d 31 33 35 38 43 36 32 -1358C62
0020: 34 41 46 34 38 7d 4AF48}

It's all Greek to me. Thanks again.

Kev.T

 

[Gerry Cornell]

Kev

With regard to emailing carry out this instruction

"removing dump from the address".

I will look at look at the Error Reports later today.

--


Hope this helps.

Gerry
~~~~~~~~~~~~~~~~~~~~~~~~
FCA

Using invalid email address

Stourport, Worcs, England
Enquire, plan and execute.
~~~~~~~~~~~~~~~~~~~~~~~~
Please tell the newsgroup how any
suggested solution worked for you.



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