Windows Complete PC Backup Error

M

MattH

I get the follow errors when I try to run a complete backup:

ERROR: The read volume shadow copy on one of the source volumes failed.
Make sure all volumes included in the backup are available and accessible,
and then retry the operation. (0x8078008A)

Additional Information:
Access is denied. (0x80070005)

Someone please help me. I really need to backup my computer.
 
D

Donny Broome

MattH:

I cannot offer a comment on your specific error. I do, however, get an
error, myself, when I attempt to use this feature. I've given up! My error
is here:
http://www.vistaguru.org/images/Vista.Ultimate.Complete.PC.Backup.Error.jpg

I'm using a third-party application that I can whole-heartedly recommend.
It's called Acronis True Image 11 Home. It retails for about $36 at
NewEgg.com and it has many features that Vista does not.

http://www.acronis.com/homecomputing/products/trueimage/

http://www.newegg.com/Product/Product.aspx?Item=N82E16832200004
 
C

Christine [MSFT]

Hi Matt,

Could you go to Computer->Right click, choose "properties"->Choose "system
protection". Which disks have system protection turned on?
Also, which disks are included in your Complete PC backup?

Thanks,
 

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