windows cannot find rundll32.exe

S

steve

I have windows xp. I get this message when I click on windows security
alerts or if I click on start/ control panel, add remove programs. Then if I
click Start, Run, sfc/scannow .... then I get windows cannot find
sfc/scannow
 
N

nass

steve said:
I have windows xp. I get this message when I click on windows security
alerts or if I click on start/ control panel, add remove programs. Then if I
click Start, Run, sfc/scannow .... then I get windows cannot find
sfc/scannow

Hi Steve,
You typed the command wrong it should read:
sfc /scannnow
There is a space between sfc_/ and the slash (/) or copy this and paste
into your command:
sfc /scannow
hTH,
nass
 
S

steve

Nass, I tried running sfc /scannow. It ran normal, I restarted pc; I still
get the same error message. What do I do now?
 
N

nass

Hi Steve,
This can indicate one of two reasons:
1- bad or corrupted Rundll32.exe and you need o copy from your CD or the
Installation direcorty (cache)!
2- An infection causing this corruption and you need to scan for malware and
viruses.
Cannot find the Rundll32.exe file when you open Control Panel:

http://support.microsoft.com/kb/812340

cannot find rundll32.exe
http://www.geekstogo.com/forum/cannot-find-rundll32-exe-t65209.html

Run a thorough scan by doing the following steps:
1... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
Scan for malware from here:
Download and Update both SuperAntispyware and Malwarebytes then run a
complete scan - Free
http://www.superantispyware.com/superantispywarefreevspro.html
http://www.malwarebytes.org/rr-update/rr-free-setup.exe
http://onecare.live.com/site/en-gb/default.htm?s_cid=sah

Run a scan from here on-line:
http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner (offline scanner) from here:
http://www.avast.com/eng/avast-virus-cleaner.html
Comodo BOClean : Anti-Malware Version 4.27
http://www.comodo.com/boclean/boclean.html

If the above scanning yielded an infection please use the hijackthis to make
sure the machine clean by doing the following:

If you wish to send me your Hijackthis log I will be happy to help you
further or send to one of many forums on the internet!
Download Hijackthis and send me the log.
(http://www.trendsecure.com/portal/en-US/threat_analytics/hijackthis.php)
my address is : to_you_ross(at remove this and repalce with the
obvious)yahoo.co.uk ( _ is underscore)

Run disk clean up on your Drive.
You can download this tool o run clean up:
http://www.ccleaner.com/download/builds/downloading-slim

HTH,
nass
 

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