windows cannot find msconfig

[cosmos]

when i go to Start,Run,type msconfig, i get the error message:Windows cannot
find msconfig.Make sure you typed
the name correctly and then try again.To search for a file click the Start
button and then click Search;
same thing happens if i try to launch Help & Support from Start.
I do have msconfig in the computer and the path is:
C:/WINDOWS/pchealth/helpctr/binaries. Same path for the Help & Support.
I `m aware that there is not reference(or key)for the above
subjects(msconfig-Help & Support) in the registry and i`m not confident
enough to alter it, so any solution offered will have to be as simple as
possible,
Thank you
cosmos
PS.: i did scan for virus and nothing was found

 

[Leonard Grey]

That is often a result of incorrect NTFS permissions, sometimes caused
by overzealous security software. You'll only know for certain if you
check the permissions on the folders in question.

NTFS permissions are very complicated, so there is no 'simple as
possible' solution. Time to call a professional.

 

[Andrew E.]

Try run,type:cmd In cmd type:Msconfig

 

[cosmos]

thank you for your help but still got the problem;i`ve just notice that
there is not path in the registry for msconfig.exe and helpctr.exe;any more
suggestion anybody
thank you

 

[Elmo]

When I go to Start, Run, type msconfig, I get the error message: "Windows cannot
find msconfig. Make sure you typed
the name correctly and then try again. To search for a file click the Start
button and then click Search".
Same thing happens if I try to launch Help & Support from Start.
I do have msconfig in the computer and the path is:
C:\WINDOWS\pchealth\helpctr\binaries. Same path for the Help & Support.
I'm aware that there is not reference (or key) for the above
subjects (msconfig-Help & Support) in the registry and I'm not confident
enough to alter it, so any solution offered will have to be as simple as
possible.
Thank you
cosmos
PS. I did scan for virus and nothing was found.

This would be simple: Locate the file again, right-click, click "Send
To:", "Desktop (create shortcut).

If "C:\WINDOWS\pchealth\helpctr\binaries" isn't part of the path, that
could explain why the files aren't found.

 

[cosmos]

thank you Elmo, that`is very simple!!! i can do that for the time being but
i would still like to access the services trough their normal path;
"C:\WINDOWS\pchealth\helpctr\binaries" is the right path of the files,i
believe!
cosimo

 

[Elmo]

thank you Elmo, that`is very simple!!! i can do that for the time being but
i would still like to access the services trough their normal path;
"C:\WINDOWS\pchealth\helpctr\binaries" is the right path of the files,i
believe!
cosimo

There are some suggestions here on how to add the proper values to the
registry.

http://www.theeldergeek.com/forum/lofiversion/index.php?t31288.html

 

[cosmos]

thank you very much for your help Elmo by providing a very useful link
as a matter of fact i did solve one problem, i mean the one related to"
msconfig" by
correcting the registry, i need to solve the other one ,related to "Help &
Support now;
in the meanwhile thank you again Elmo

 

[nass]

Hi Cosmos,
Here are some tips on how to restore/repair the Help and support:
Question: Why doesn't Help and Support work?
http://www.kellys-korner-xp.com/top10faqs2.htm
Reinstalling Help and Support Center in Windows XP
http://windowsxp.mvps.org/rebuildhelp.htm
Repairs Windows® XP Help and Support
http://www.dougknox.com/xp/utils/fix_windows_xp_help.htm

HTH,
nass

 

[cosmos]

i want to thank you all for your time and effort in helping me with my
problems which are now solved,
job is done
thank you again!!!

 

[nass]

Glad you got it sorted and thanks for letting us know.
Good luck,
nass