Windows 2003 Server local login username and password are greyed o

[Guest]

2003 DC
I press ctrl+Alt+Delete, bring up the login prompt.
Username and password are completely greyed out.
They look like they are disabled or something.
I can change the domain but nothing else. I haven't rebooted the server,
I'm afraid to.
Help Please!

 

[Dave Patrick]

Hold the shift key just before the logon box appears after restart.

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
| 2003 DC
| I press ctrl+Alt+Delete, bring up the login prompt.
| Username and password are completely greyed out.
| They look like they are disabled or something.
| I can change the domain but nothing else. I haven't rebooted the server,
| I'm afraid to.
| Help Please!

 

[Paul Lemonidis]

Hi Dave

I have seen this a number of times and am totally stumped by it. I kno
of at least 7 others that are too. I am not totally clear about what t
do here. I will have a 2003 server up for days or even weeks then all o
a sudden after several perfectly normal logons at the console I ge
this. On every occasion a reboot through terminal services, yes i ca
logon there, restores normality. Where does holding the shift key ente
in? Do you mean hold it down before and during alt-ctrl-del? Holding i
down just before the machine comes back up from a reboot won't stop th
need to reboot in the first place and secondly rebooting always clear
the problem anyway?? Does holding the shift key down after the reboo
reset something?

Is there any chance you could explain this a bit further please as I a
confused. Sorry if I am missing something obvious here. I would reall
like to understand what is going on when this occurs.

Regards,

Paul Lemonidis.

*Hold the shift key just before the logon box appears after restart.

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
| 2003 DC
| I press ctrl+Alt+Delete, bring up the login prompt.
| Username and password are completely greyed out.
| They look like they are disabled or something.
| I can change the domain but nothing else. I haven't rebooted th
server,
| I'm afraid to.
| Help Please!

-
Paul Lemonidi

 

[Dave Patrick]

If you have a machine that is set to autologon then the only way to logon as
another user is to hold the shift key just prior to the CAD box appearing.
An autologon requires that the password cannot be blank. If the password for
the autologon account is changed then this greyed out effect is what you
might see.

What you're describing is something else. Does Event Viewer log anything
when this happens?

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
|
| Hi Dave
|
| I have seen this a number of times and am totally stumped by it. I know
| of at least 7 others that are too. I am not totally clear about what to
| do here. I will have a 2003 server up for days or even weeks then all of
| a sudden after several perfectly normal logons at the console I get
| this. On every occasion a reboot through terminal services, yes i can
| logon there, restores normality. Where does holding the shift key enter
| in? Do you mean hold it down before and during alt-ctrl-del? Holding it
| down just before the machine comes back up from a reboot won't stop the
| need to reboot in the first place and secondly rebooting always clears
| the problem anyway?? Does holding the shift key down after the reboot
| reset something?
|
| Is there any chance you could explain this a bit further please as I am
| confused. Sorry if I am missing something obvious here. I would really
| like to understand what is going on when this occurs.
|
| Regards,
|
| Paul Lemonidis.

 

[Paul Lemonidis]

Hi Dave

Thanks for your reply. The machine is and has never been configued t
autologon? What happens is that after weeks of just normal logging o
and off at the console all of a sudden out of the blue the boxes wil
come up like this when you hit the alt-ctl-del to logon. There i
nothing in the event logs and the only solution is to reboot th
machine. The real killer is that if you do not have any remote acces
to it you have no option but to just push the power button. I am luck
that I do. I have seen it on both DC's and member servers. In my cas
one server runs Exchange 2003 and the other is a file and print serve
but does have Symantec Anti Virus Corp. Edition 9.0 on it. The Exchang
server is a DC but holds no FSMO roles and is not a GC either. It wa
the sole AD machine previously. This problem has been there right fro
the word go and was there before I moved the roles so I don't see
connection there either. Strangely enough the two new DC's that ar
both GC's and between them hold all five FSMO roles have never had thi
problem. They do nothing else. Then again the problem happens s
intermittently and I logon at the console of the DC's so infrequentl
it is just possible I have not logged on enough times to see it yet
The one and only common thing I can see is that all the machine
affected with this problem are Dell in my personal experience. The tw
DC's are both IBM boxes. I cannot say for the others unfortunately.

I would raise a call with PSS but the problem is so intermittent and a
of yet I cannot reproduce it in a consistent manor. At least if I ha
some idea of what could possibly cause this I may be able to make som
progress. At the moment I really am stuck at a dead end with no obviou
way forward. If I can offer any further information please don'
hesitate to let me know.

Many thanks in advance for your help.

Regards,

Paul Lemonidis.

*If you have a machine that is set to autologon then the only way t
logon as
another user is to hold the shift key just prior to the CAD bo
appearing.
An autologon requires that the password cannot be blank. If th
password for
the autologon account is changed then this greyed out effect is wha
you
might see.

What you're describing is something else. Does Event Viewer lo
anything
when this happens?

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
|
| Hi Dave
|
| I have seen this a number of times and am totally stumped by it.
know
| of at least 7 others that are too. I am not totally clear abou
what to
| do here. I will have a 2003 server up for days or even weeks the
all of
| a sudden after several perfectly normal logons at the console
get
| this. On every occasion a reboot through terminal services, yes
can
| logon there, restores normality. Where does holding the shift ke
enter
| in? Do you mean hold it down before and during alt-ctrl-del
Holding it
| down just before the machine comes back up from a reboot won't sto
the
| need to reboot in the first place and secondly rebooting alway
clears
| the problem anyway?? Does holding the shift key down after th
reboot
| reset something?
|
| Is there any chance you could explain this a bit further please a
I am
| confused. Sorry if I am missing something obvious here. I woul
really
| like to understand what is going on when this occurs.
|
| Regards,
|
| Paul Lemonidis.

-
Paul Lemonidi

 

[Dave Patrick]

That is a tough one specially since nothing is written to the Event Log. It
might be worth your time to try the partner newsgroups here.
http://members.microsoft.com/partner/support/registered.aspx?nav=ln

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
|
| Hi Dave
|
| Thanks for your reply. The machine is and has never been configued to
| autologon? What happens is that after weeks of just normal logging on
| and off at the console all of a sudden out of the blue the boxes will
| come up like this when you hit the alt-ctl-del to logon. There is
| nothing in the event logs and the only solution is to reboot the
| machine. The real killer is that if you do not have any remote access
| to it you have no option but to just push the power button. I am lucky
| that I do. I have seen it on both DC's and member servers. In my case
| one server runs Exchange 2003 and the other is a file and print server
| but does have Symantec Anti Virus Corp. Edition 9.0 on it. The Exchange
| server is a DC but holds no FSMO roles and is not a GC either. It was
| the sole AD machine previously. This problem has been there right from
| the word go and was there before I moved the roles so I don't see a
| connection there either. Strangely enough the two new DC's that are
| both GC's and between them hold all five FSMO roles have never had this
| problem. They do nothing else. Then again the problem happens so
| intermittently and I logon at the console of the DC's so infrequently
| it is just possible I have not logged on enough times to see it yet.
| The one and only common thing I can see is that all the machines
| affected with this problem are Dell in my personal experience. The two
| DC's are both IBM boxes. I cannot say for the others unfortunately.
|
| I would raise a call with PSS but the problem is so intermittent and as
| of yet I cannot reproduce it in a consistent manor. At least if I had
| some idea of what could possibly cause this I may be able to make some
| progress. At the moment I really am stuck at a dead end with no obvious
| way forward. If I can offer any further information please don't
| hesitate to let me know.
|
| Many thanks in advance for your help.
|
| Regards,
|
| Paul Lemonidis.

 

[tqmsux]

I have the same problem on 5 or so machines.
Still no solution, and no I don't use auto-logon.
I had a box with no issues the other day, rebooted, still n
issues...the next day I connect at the console, greyed out u/p. Pleas
post if you figured it out


-
tqmsu