Windows 2003 Licensing Server Won't Issue CALs

G

Guest

I'm working with a customer who has four new Windows Server 2003 Standard
machines. He his running Terminal Services and Citrix. He has a TS
Licensing server installed on a DC, and it is activated. He has 225 Per User
TS CALs. The Licensing Mode on all four servers is set to Per User. If he
tries to connect through Citrix (web or regular client) or Terminal Services,
he gets the error "System has reached its license logon limit." He's using
XP Pro, but he's tried from another Win2003 server as well. From what I can
tell, the licensing server is still trying to give out Temporary Licenses,
which it appears to be out of, despite the fact it's only issued four and the
server is less than 30 days old. I've confirmed through the Registry that
the licensing mode is really set to Per User. I've forced the client to
point at the licensing server instead of using auto-discovery. I've
reactivated the Licensing Server. I've even tried deleting the
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSLicensing key on the client. Nothing
makes any difference. I've set up other Windows 2003 Terminal Servers
without any problem. Any help would be greatly appreciated.
 
V

Vera Noest [MVP]

Have you checked the EventLog?
I expect that you see an event there telling you that the server is
out of licenses for the product Windows Server 2003.
As far as I know, this error message indicates a lack of server
CALs, not TS CALs.
Check in the Licensing Applet in Control Panel.

--
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
http://hem.fyristorg.com/vera/IT
--- please respond in newsgroup, NOT by private email ---

=?Utf-8?B?Q2hpY2tlbmJvbmVz?=
 
G

Guest

Vera, I appreciate the response. The problem ended up being caused by Citrix
licensing not working properly. After the client reinstalled the Citrix
licenses, the problems were all resolved.
 

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