Windows 2000 Professional

[Lchaney]

I have windows 2000 professional on my laptop and I don't have a recovery
disk. I need help with recovering my windows. When I start up the computer my
task bar start menu will not show down bottom like it is suppose to. Please
help!

 

[John John (MVP)]

What happens when you press Ctrl+Esc?

John

 

[Lchaney]

It does nothing.

What happens when you press Ctrl+Esc?

John

 

[Dave Patrick]

Try a 'Safe Mode' boot. Try logging on as another user.


--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

 

[Lchaney]

It won't let me do that because I don't have another user name on it and
windows will not come up for me to add one

Try a 'Safe Mode' boot. Try logging on as another user.


--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

I have windows 2000 professional on my laptop and I don't have a recovery
disk. I need help with recovering my windows. When I start up the computer
my
task bar start menu will not show down bottom like it is suppose to.
Please
help!

 

[John John (MVP)]

To log on to Safe-Mode repeatedly tap the F8 key when the computer is
booting up, just after the BIOS POST screen and just before Windows
starts to boot.

When you boot normally can you get the Task Manager up? Press
Ctrl+Alt+Del and see if it will come up, if it does look in the process
list to see if Explorer.exe is started, if it isn't use the Task
Manager's File menu New Task (Run) command to see if you can start
Explorer.exe.

John

It won't let me do that because I don't have another user name on it and
windows will not come up for me to add one

:

Try a 'Safe Mode' boot. Try logging on as another user.


--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

I have windows 2000 professional on my laptop and I don't have a recovery
disk. I need help with recovering my windows. When I start up the computer
my
task bar start menu will not show down bottom like it is suppose to.
Please
help!

 

[Lchaney]

Explorer.exe was not there so I did what you said and the program did not
start,ead Dr. Watson for windows 2000 came up.

To log on to Safe-Mode repeatedly tap the F8 key when the computer is
booting up, just after the BIOS POST screen and just before Windows
starts to boot.

When you boot normally can you get the Task Manager up? Press
Ctrl+Alt+Del and see if it will come up, if it does look in the process
list to see if Explorer.exe is started, if it isn't use the Task
Manager's File menu New Task (Run) command to see if you can start
Explorer.exe.

John

It won't let me do that because I don't have another user name on it and
windows will not come up for me to add one

:

Try a 'Safe Mode' boot. Try logging on as another user.


--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect


:

I have windows 2000 professional on my laptop and I don't have a recovery
disk. I need help with recovering my windows. When I start up the computer
my
task bar start menu will not show down bottom like it is suppose to.
Please
help!

 

[Lchaney]

What is on my background is from thomas kincaid. If I could possibly get that
off maybe my windows would work.....Not sure.

Explorer.exe was not there so I did what you said and the program did not
start,ead Dr. Watson for windows 2000 came up.

To log on to Safe-Mode repeatedly tap the F8 key when the computer is
booting up, just after the BIOS POST screen and just before Windows
starts to boot.

When you boot normally can you get the Task Manager up? Press
Ctrl+Alt+Del and see if it will come up, if it does look in the process
list to see if Explorer.exe is started, if it isn't use the Task
Manager's File menu New Task (Run) command to see if you can start
Explorer.exe.

John

It won't let me do that because I don't have another user name on it and
windows will not come up for me to add one

:


Try a 'Safe Mode' boot. Try logging on as another user.


--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect


:

I have windows 2000 professional on my laptop and I don't have a recovery
disk. I need help with recovering my windows. When I start up the computer
my
task bar start menu will not show down bottom like it is suppose to.
Please
help!

 

[Dave Patrick]

Try logging on as local administrator.


--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

 

[Lchaney]

ok Dr.Watson thing came up and i clicked out of that and all I have is a blue
screen now.

Try logging on as local administrator.


--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

It won't let me do that because I don't have another user name on it and
windows will not come up for me to add one

 

[John John (MVP)]

Look in the Event Log to see if there are any relevant error messages.
Also take a look in the registry and make sure that Explorer.exe is set
for the Shell value at: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
NT\CurrentVersion\Winlogon

John

ok Dr.Watson thing came up and i clicked out of that and all I have is a blue
screen now.

:

Try logging on as local administrator.


--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

It won't let me do that because I don't have another user name on it and
windows will not come up for me to add one

 

[Dave Patrick]

Something that was installed doesn't play well with windows. You might try a
repair installation.


How to Perform an In-Place Upgrade of Windows 2000
http://support.microsoft.com/default.aspx?kbid=292175

What an In-Place Windows 2000 Upgrade Changes and What It Does Not Change
http://support.microsoft.com/default.aspx?kbid=306952

Be sure to apply these to your repair install before connecting to any
network. Internet included. (sasser, msblast)
http://download.microsoft.com/download/E/6/A/E6A04295-D2A8-40D0-A0C5-241BFECD095E/W2KSP4_EN.EXE
http://www.microsoft.com/technet/security/bulletin/MS03-043.mspx
http://www.microsoft.com/technet/security/bulletin/MS03-049.mspx


Then

Rollup 1 for Microsoft Windows 2000 Service Pack 4
http://www.microsoft.com/downloads/...CF-8850-4531-B52B-BF28B324C662&displaylang=en
then
http://www.microsoft.com/technet/security/bulletin/MS08-067.mspx


if that doesn't work then you're probably left with a clean installation.


To do a clean install, either boot the Windows 2000 install CD-Rom or setup
disks. The set of four install disks can be created from your Windows 2000
CD-Rom; change to the \bootdisk directory on the CD-Rom and execute
makeboot.exe (from dos) or makebt32.exe (from 32 bit) and follow the
prompts.

(Note: If your drive controller is not natively supported then you'll want
to boot the Windows 2000 install CD-Rom. Then *F6* very early and very
important (at setup is inspecting your system) in the setup to prevent drive
controller detection, and select S to specify additional drivers. Then later
you'll be prompted to insert the manufacturer supplied Windows 2000 driver
for your drive controller in drive "A")

Setup inspects your computer's hardware configuration and then begins to
install the Setup and driver files. When the Windows 2000 Professional
screen appears, press ENTER to set up Windows 2000 Professional.

Read the license agreement, and then press the F8 key to accept the terms of
the license agreement and continue the installation.

When the Windows 2000 Professional Setup screen appears, all the existing
partitions and the unpartitioned spaces are listed for each physical hard
disk. Use the ARROW keys to select the partitions Press D to delete an
existing partition, If you press D to delete an existing partition, you must
then press L (or press ENTER, and then press L if it is the System
partition) to confirm that you want to delete the partition. Repeat this
step for each of the existing partitions When all the partitions are deleted
press F3 to exit setup, (to avoid unexpected drive letter assignments with
your new install) then restart the pc then when you get to this point in
setup again select the unpartitioned space, and then press C to create a new
partition and specify the size (if required). Windows will by default use
all available space.

Be sure to apply SP4 and these two below to your new install before
connecting to any network. Internet included. (sasser, msblast)
http://download.microsoft.com/download/E/6/A/E6A04295-D2A8-40D0-A0C5-241BFECD095E/W2KSP4_EN.EXE
http://www.microsoft.com/technet/security/bulletin/MS03-043.mspx
http://www.microsoft.com/technet/security/bulletin/MS03-049.mspx


Then

Rollup 1 for Microsoft Windows 2000 Service Pack 4
http://www.microsoft.com/downloads/...CF-8850-4531-B52B-BF28B324C662&displaylang=en
then
http://www.microsoft.com/technet/security/bulletin/MS08-067.mspx




--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

ok Dr.Watson thing came up and i clicked out of that and all I have is a
blue
screen now.

Try logging on as local administrator.


--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

It won't let me do that because I don't have another user name on it
and
windows will not come up for me to add one