Window requesting Username and Password

T

TonyCzar

At some sites, a window pops up in IE8 requesting a Username and Password.
This works fine for me. However, there are a lot of old Usernames in the
dropdown menu that I'd like to clear. Can anyone advise me on how to do
this? Thanks.
 
P

PA Bear [MS MVP]

Select (highlight) the item & press DELETE key.
--
IE-specific newsgroup:
news://msnews.microsoft.com/microsoft.public.internetexplorer.general

~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
 
P

PA Bear [MS MVP]

Drastic but...

IE Tools | Internet Options | General | Content | AutoComplete | Settings:
Clear the checkmark from "User names and passwords..." box & OK your way
out.

Close all instances of IE & reboot.
 
V

VanguardLH

TonyCzar said:
At some sites, a window pops up in IE8 requesting a Username and Password.
This works fine for me. However, there are a lot of old Usernames in the
dropdown menu that I'd like to clear. Can anyone advise me on how to do
this? Thanks.

Purge cookies?
 
T

TonyCzar

Surprisingly, this did not remove the saved User Names and Passwords for the
window that pops up, which appears to be specialized for Webmail sites.
Still looking for answers...
 
P

PA Bear [MS MVP]

[x-post to IE General]

Are any of these sites in your Favorites, Tony?

What anti-virus application or security suite is installed and is your
subscription current? What anti-spyware applications (other than Defender)?
What third-party firewall (if any)? Were any of these applications running
in the background when you installed IE8?

Has a Norton or McAfee application ever been installed on this machine
(e.g., a free-trial version that came preinstalled when you bought it)?
 
T

Tim Meddick

In the control panel open 'Internet Options'.

Click on the 'Content' tab then onto the 'Auto Complete' button.

Click on the 'Clear Passwords' button.

You would have to click on this button to make the suggestion of
clearing the check mark on the 'User names and passwords...' box.

==

Cheers, Tim Meddick, Peckham, London. :)
 
T

TonyCzar

(1) Both sites are in my Favorites folder.

(2) Using Kaspersky; current.

(3) Using SUPERAntiSpyware; current.

(4) Using no software Firewall; router has hardware Firewall.

(5) Kaspersky and SUPERAntiSpyware were (likely) running when IE8 installed.

(6) No Norton or McAffee software have ever been on the two computers I own
that are showing this issue.



PA Bear said:
[x-post to IE General]

Are any of these sites in your Favorites, Tony?

What anti-virus application or security suite is installed and is your
subscription current? What anti-spyware applications (other than Defender)?
What third-party firewall (if any)? Were any of these applications running
in the background when you installed IE8?

Has a Norton or McAfee application ever been installed on this machine
(e.g., a free-trial version that came preinstalled when you bought it)?
--
~PA Bear

Surprisingly, this did not remove the saved User Names and Passwords for
the
window that pops up, which appears to be specialized for Webmail sites.
Still looking for answers...
 
T

TonyCzar

Hi, Tim. Did that when I turned off the Autocomplete function of IE8. So
this was not a solution.
 
T

TonyCzar

I'm a loyal user of CCleaner. Ran the newest version yesterday. It did not
remove these saved entries either.
 
P

PA Bear [MS MVP]

IE Tools | Internet Options | General | Browsing History | Delete | Preserve
Favorites website data <=uncheck this option (temporarily) then press the
DELETE button for Form Data in the same applet.

Note that the real-time "system protections" afforded by the Kaspersky
application and SAS may be disallowing these changes. Note, too, that
failing to disable these same real-time protections prior to installing IE8
could be responsible for this and any other problems you've encountered.
YMMV, of course.

(1) Both sites are in my Favorites folder.

(2) Using Kaspersky; current.

(3) Using S*PERAntiSpyware; current.

(4) Using no software Firewall; router has hardware Firewall.

(5) Kaspersky and S*PERAntiSpyware were (likely) running when IE8
installed.

(6) No Norton or McAffee software have ever been on the two computers I
own
that are showing this issue.



PA Bear said:
[x-post to IE General]

Are any of these sites in your Favorites, Tony?

What anti-virus application or security suite is installed and is your
subscription current? What anti-spyware applications (other than
Defender)? What third-party firewall (if any)? Were any of these
applications running in the background when you installed IE8?

Has a Norton or McAfee application ever been installed on this machine
(e.g., a free-trial version that came preinstalled when you bought it)?
--
~PA Bear

Surprisingly, this did not remove the saved User Names and Passwords for
the
window that pops up, which appears to be specialized for Webmail sites.
Still looking for answers...


:
Drastic but...

IE Tools | Internet Options | General | Content | AutoComplete |
Settings:
Clear the checkmark from "User names and passwords..." box & OK your
way
out.

Close all instances of IE & reboot.


TonyCzar wrote:
Thank you for writing. Much to my dismay, this does not work.

:
Select (highlight) the item & press DELETE key.
--
IE-specific newsgroup:
news://msnews.microsoft.com/microsoft.public.internetexplorer.general

~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002


TonyCzar wrote:
At some sites, a window pops up in IE8 requesting a Username and
Password.
This works fine for me. However, there are a lot of old Usernames
in
the
dropdown menu that I'd like to clear. Can anyone advise me on how
to
do
this? Thanks.
 
T

Tim Meddick

Failing all the given suggestions, try this :

Open up regedit.exe (by typing it into the "Run" box on your 'Start
Menu').

Then do a search ('Edit' > 'Find' on the top menu) for one of the items
that is displayed in the 'drop-down list'.

When (if) you find a list that corresponds precisely with the 'drop-down
list' - then delete the items.


*Note - Please exercise care when editing the registry, always create a
backup and / or create a 'System Restore' point first.

==

Cheers, Tim Meddick, Peckham, London. :)
 
P

PA Bear [MS MVP]

OMG, Paddy's outta the booby hatch (or jail)!

What's the "real truth" about pcbutts1? Read on...

• Is he an MS MVP? No!
cf. http://mvp.support.microsoft.com/communities/mvp.aspx

• Is he a proven thief? Yes!
cf.
http://msmvps.com/blogs/hostsnews/a..._.-the-saga-continues-_2E00__2E00__2E00_.aspx
cf.
http://groups.google.com/group/microsoft.public.security.homeusers/msg/213247814fb4d61e
cf.
http://groups.google.com/group/microsoft.public.security.homeusers/msg/e19fce884897662f

• What do real experts have to say about him? It ain't pretty.
cf. http://www.siteadvisor.com/sites/pcbutts1.com (Reviews)

• Does he have all his marbles?
cf. http://en.wikinews.org/wiki/NASA_van_rolls_off_California_mountain

Ignore this MVP imposter!
--
~Robear Dyer
MS MVP-IE, Mail, Security, Windows Client
https://mvp.support.microsoft.com/default.aspx/profile/robear.dyer

Download CCleaner from here http://www.ccleaner.com/
<SNIP>
 
T

TonyCzar

"Tim: Thank you again for your suggest. I understood it completely and am
computer-savvy enough to have carried it out. But no success.

One of the existing (stored) dropdown User ID's is an email address I use
frequently. That was found by Find several times in the Registry, but never
in conjunction with the second item in the dropdown menu. When I search for
the second stored User ID in the dropdown menu, it was not found at all in
the Registry.

An interesting problem. If it doesn't reside in the Registry file, where
else could it reside? I have previously cleaned out all (I guess) cookies
using the IE8 "Delete Browsing History" application, and then later with
CCleaner. There must be some other creative options (I don't get frustrated
with computers, just engaged.)
 
T

TonyCzar

Another creative idea. So I went to the Autocomplete window, checked all the
boxes (including Files), and hit Delete. Then I unchecked all the boxes, hit
OK, and rebooted. Did not remove the saved User ID's.

Just FYI, this is the same popup box (little lock in the upper left corner)
that I see when I'm trying to log into a server remotely.
 
S

Singapore Computer Service

Hello,

Just tested this personally, but be aware that other stored passwords may be
deleted as well.
Reference: http://www.passcape.com/recovering_ie7_passwords.htm

Note that the below has only been tested with ie8. I am not sure whether it
will cause problems with other software so you may want to wait for someone
more acquainted to advise. But I tested it personally and it erased the
entries for IE8

1) CLOSE all programs include IEXPLORE
2) go to C:\Documents and Settings\<USER NAME>\Application
Data\Microsoft\Credentials
3) delete all the folders there (or move them somewhere, in case some other
software has problems later)
4) restart PC (do not start IEXPLORE again)

No entries should be there now when you go back to the site again.
__
http://www.bootstrike.com/ComputerService/
Singapore Computer Home Remote On-Site Repair Service
 
T

TonyCzar

Thank you for this idea. I carried it out as directed (first had to change
folder view to show hidden and system files). There were three folders under
'Credentials'. I moved them to the Desktop, then rebooted.

All three folders appeared to be empty. Nevertheless, ONE of the
impossible-to-remove User ID's (the one that I do not commonly use as an
email address) has been removed! A 50% solution! It's definitely progress.
Now, I just have to figure out how to get rid of that last stored ID that
won't go away. Thanks again.
 
P

PA Bear [MS MVP]

Reposting:
IE Tools | Internet Options | General | Browsing History | Delete |
Preserve
Favorites website data <=uncheck this option (temporarily) then press the
DELETE button for Form Data in the same applet.

Note that the real-time "system protections" afforded by the Kaspersky
application and SAS may be disallowing these changes. Note, too, that
failing to disable these same real-time protections prior to installing
IE8
could be responsible for this and any other problems you've encountered.
YMMV, of course.

(1) Both sites are in my Favorites folder.

(2) Using Kaspersky; current.

(3) Using S*PERAntiSpyware; current.

(4) Using no software Firewall; router has hardware Firewall.

(5) Kaspersky and S*PERAntiSpyware were (likely) running when IE8
installed.

(6) No Norton or McAffee software have ever been on the two computers I
own
that are showing this issue.



PA Bear said:
[x-post to IE General]

Are any of these sites in your Favorites, Tony?

What anti-virus application or security suite is installed and is your
subscription current? What anti-spyware applications (other than
Defender)? What third-party firewall (if any)? Were any of these
applications running in the background when you installed IE8?

Has a Norton or McAfee application ever been installed on this machine
(e.g., a free-trial version that came preinstalled when you bought it)?
--
~PA Bear


TonyCzar wrote:
Surprisingly, this did not remove the saved User Names and Passwords
for
the
window that pops up, which appears to be specialized for Webmail sites.
Still looking for answers...


:
Drastic but...

IE Tools | Internet Options | General | Content | AutoComplete |
Settings:
Clear the checkmark from "User names and passwords..." box & OK your
way
out.

Close all instances of IE & reboot.


TonyCzar wrote:
Thank you for writing. Much to my dismay, this does not work.

:
Select (highlight) the item & press DELETE key.
--
IE-specific newsgroup:
news://msnews.microsoft.com/microsoft.public.internetexplorer.general

~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002


TonyCzar wrote:
At some sites, a window pops up in IE8 requesting a Username and
Password.
This works fine for me. However, there are a lot of old Usernames
in
the
dropdown menu that I'd like to clear. Can anyone advise me on how
to
do
this? Thanks.
 
S

Singapore Computer Service

Hello,

See if deleting from
C:\Documents and Settings\<USERNAME>\Local Settings\Application
Data\Microsoft\Credentials
removes them, although I found that only deleting from other other folder
removed the entries

Remember, after moving the folders, you must not start IEXPLORE. You may
even want to try it in safe mode instead as some service/tsr is monitoring
them. Even stopping Protected Storage and deleting them made them come back
after starting IE without restarting
__
http://www.bootstrike.com/ComputerService/
Singapore Computer Home Remote On-Site Repair Service
 

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