Win7 Upgrade prob

L

LMO

Aloha all.
I am trying to upgrade my Vista system to Windows 7. However, when it checks
compatability issues, it tells me I cannot upgrade a 32 bit system to the
Win 7 64 bit system. Problem is my Vista system IS 64 bit (AMD Athlon 64x2
Dual Core @ 3GHz, 4GB RAM, Vista SP2).
Anyone know why this is happening, and if there is anything I can do to
correct this problem, or do I just return the Win7 package?
Thanks.
 
T

Tom Lake

LMO said:
Aloha all.
I am trying to upgrade my Vista system to Windows 7. However, when it
checks compatability issues, it tells me I cannot upgrade a 32 bit system
to the Win 7 64 bit system. Problem is my Vista system IS 64 bit (AMD
Athlon 64x2 Dual Core @ 3GHz, 4GB RAM, Vista SP2).

Just because your hardware is capable of 64-bit operation, doesn't mean
you're running 64-bit software now. In order to upgrade to Win 7 64-bit,
you have to be running a 64-bit OS now. Are you?

Tom Lake
 
M

milt

LMO said:
Aloha all.
I am trying to upgrade my Vista system to Windows 7. However, when it
checks compatability issues, it tells me I cannot upgrade a 32 bit
system to the Win 7 64 bit system. Problem is my Vista system IS 64 bit
(AMD Athlon 64x2 Dual Core @ 3GHz, 4GB RAM, Vista SP2).
Anyone know why this is happening, and if there is anything I can do to
correct this problem, or do I just return the Win7 package?
Thanks.

You can't upgrade a 32 bit OS to a 64 bit OS. You will have to do a
clean install.
 
D

Drew

The problem is more likely you are running a 32 bit system on your 64 bit
hardware. If you check your system properties under system type does it show
64 bit or 32 bit? If it shows the latter then you will have to choose clean
install in order for you to run a 64 bit op system. I think that if it tells
you that you cannot upgrade to 64 bit than you are definitely running a 32
bit system! Just my 3 cents..

Good luck!
 
K

Ken Blake, MVP

Aloha all.
I am trying to upgrade my Vista system to Windows 7. However, when it checks
compatability issues, it tells me I cannot upgrade a 32 bit system to the
Win 7 64 bit system.


That's correct, but let me clarify it. You can not upgrade a 32-bit
*operating* system to a 64-bit one. You have to clean install the
64-bit operating system.


Problem is my Vista system IS 64 bit (AMD Athlon 64x2
Dual Core @ 3GHz, 4GB RAM, Vista SP2).


You've described your hardware, not your operating system. Almost
certainly, based on what you've said, you are running 32-bit Vista on
that 64-bit-capable hardware.
 
J

John Galt

LMO said:
Aloha all.
I am trying to upgrade my Vista system to Windows 7. However, when it checks
compatability issues, it tells me I cannot upgrade a 32 bit system to the
Win 7 64 bit system. Problem is my Vista system IS 64 bit (AMD Athlon 64x2
Dual Core @ 3GHz, 4GB RAM, Vista SP2).

But your version of Windows is NOT 64-bit, so you have to run a clean
install.
 
R

Richard G. Harper

And that is correct - the message has nothing to do with your hardware, it
is referring to the currently installed version of Windows. If you are
running a 32-bit version of Windows now you cannot install the 64-bit
version as an upgrade. This has been the case since Windows XP.
 
L

LMO

My system IS 64 bit OS. System Info says 64 Bit Operating System. Any other
ideas why it won't upgrade?
Thanks.
 
L

LMO

My system IS 64 bit OS. System Info says 64 Bit Operating System. Any other
ideas why it won't upgrade?
Thanks.
 
L

LMO

My system IS 64 bit OS. System Info says 64 Bit Operating System. Any other
ideas why it won't upgrade?
Thanks.
 
L

LMO

My system IS 64 bit OS. System Info says 64 Bit Operating System. Any other
ideas why it won't upgrade?
Thanks.
 
L

LMO

My system IS 64 bit OS. System Info says 64 Bit Operating System. Any other
ideas why it won't upgrade?
Thanks.
 
L

LMO

My system IS 64 bit OS. System Info says 64 Bit Operating System. Any other
ideas why it won't upgrade?
Thanks.
 
M

Michael

LMO said:
My system IS 64 bit OS. System Info says 64 Bit Operating System. Any
other ideas why it won't upgrade?
Thanks.

Well, jerkweed, you've gotten your point across....multiple times.
Now you can do a Google/Bing search. I doubt anyone here will offer you
help now. I'm willing to bet you're running Vista 32bit.
 
A

Ashton Crusher

Well, jerkweed, you've gotten your point across....multiple times.
Now you can do a Google/Bing search. I doubt anyone here will offer you
help now. I'm willing to bet you're running Vista 32bit.


You're the jerk. he was just replying to each person, he has no way
to know if they will read all of the other replies or just ones to
their own posts.
 
M

Michael

Ashton Crusher said:
You're the jerk. he was just replying to each person, he has no way
to know if they will read all of the other replies or just ones to
their own posts.

Compliments will get you nowhere.
 
R

Rich

Well, ------, you're wrong. I'm running a 64 bit Vista OS. Pay up and shut
up!

.... then upgrade it fool.

man .. thank you, that guy was born for linux.


Rich
 
R

Richard G. Harper

None whatsoever, sorry.

LMO said:
My system IS 64 bit OS. System Info says 64 Bit Operating System. Any
other
ideas why it won't upgrade?
Thanks.
 

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