Win2k slow at shutting down

[Andy]

Hi, for some reason my Win2k takes minutes to turn off
from a shutdown, I get the saving your settings message
come up, and then the message goes and the screen stays
blue and after a few minutes shuts down.

I am using SP4 and all the updates, and it's a new profile
I'm using.

Andy

 

[Steve Parry [MVP]]

In

Hi, for some reason my Win2k takes minutes to turn off
from a shutdown, I get the saving your settings message
come up, and then the message goes and the screen stays
blue and after a few minutes shuts down.

I am using SP4 and all the updates, and it's a new profile
I'm using.

Andy

goto
Control Panel>Add/Remove Programs > Change/Remove Programs
and see if Q329170 is listed as an update if it is remove it.

plus

start > run > gpedit.msc > Computer Configuration> Administrative
Template
System > Logon > Maximum retries to unload and update user
profile ... set
enabled and to say 5 ... default if not configured is 60!!

There appears to be a hotfix available from MS (thanks Neo)
http://support.microsoft.com/default.aspx?scid=kb;en-us;814770

but you will have to telephone MS to order it.