Win-2000 crashes

G

Guest

My PC running on WIn2K keeps crashing. I get the blue screen asking me to
check with the administrator. I browsed through the event viewer and
apparently there seems to be a minidump. I have located this file.

Below is a system log from event viewer
==========================

Event Type: Information
Event Source: Save Dump
Event Category: None
Event ID: 1001
Date: 1/12/2005
Time: 7:21:16 PM
User: N/A
Computer: D1TX1211
Description:
The computer has rebooted from a bugcheck. The bugcheck was: 0x0000009c
(0x00000001, 0x00000000, 0xb2000000, 0x00000115). Microsoft Windows 2000
[v15.2195]. A dump was saved in: C:\WINNT\Minidump\Mini011205-03.dmp.


Here is another system log just before the above message:
======================================
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Date: 1/12/2005
Time: 7:21:15 PM
User: N/A
Computer: D1TX1211
Description:
The Nortel Extranet Access Protocol service failed to start due to the
following error:
The system cannot find the file specified.
================END=================

Thanks. Any help is appreciated.
 
D

Dave Patrick

This may help.

http://msdn.microsoft.com/library/e..._908ac7b6-ed7a-48a3-a045-437ff2bc5501.xml.asp

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
| My PC running on WIn2K keeps crashing. I get the blue screen asking me to
| check with the administrator. I browsed through the event viewer and
| apparently there seems to be a minidump. I have located this file.
|
| Below is a system log from event viewer
| ==========================
|
| Event Type: Information
| Event Source: Save Dump
| Event Category: None
| Event ID: 1001
| Date: 1/12/2005
| Time: 7:21:16 PM
| User: N/A
| Computer: D1TX1211
| Description:
| The computer has rebooted from a bugcheck. The bugcheck was: 0x0000009c
| (0x00000001, 0x00000000, 0xb2000000, 0x00000115). Microsoft Windows 2000
| [v15.2195]. A dump was saved in: C:\WINNT\Minidump\Mini011205-03.dmp.
|
|
| Here is another system log just before the above message:
| ======================================
| Event Type: Error
| Event Source: Service Control Manager
| Event Category: None
| Event ID: 7000
| Date: 1/12/2005
| Time: 7:21:15 PM
| User: N/A
| Computer: D1TX1211
| Description:
| The Nortel Extranet Access Protocol service failed to start due to the
| following error:
| The system cannot find the file specified.
| ================END=================
|
| Thanks. Any help is appreciated.
 
G

Guest

I installed the windows debug tool and opened the minidump file. Below is the
contents. Thanks
=======================================================
Microsoft (R) Windows Debugger Version 6.4.0004.4
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\WINNT\Minidump\Mini011205-03.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: *** Invalid ***
****************************************************************************
* Symbol loading may be unreliable without a symbol search path. *
* Use .symfix to have the debugger choose a symbol path. *
* After setting your symbol path, use .reload to refresh symbol locations. *
****************************************************************************
Executable search path is:
*********************************************************************
* Symbols can not be loaded because symbol path is not initialized. *
* *
* The Symbol Path can be set by: *
* using the _NT_SYMBOL_PATH environment variable. *
* using the -y <symbol_path> argument when starting the debugger. *
* using .sympath and .sympath+ *
*********************************************************************
Unable to load image ntoskrnl.exe, Win32 error 2
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for
ntoskrnl.exe
Windows 2000 Kernel Version 2195 (Service Pack 4) UP Free x86 compatible
Kernel base = 0x80400000 PsLoadedModuleList = 0x80480780
Debug session time: Wed Jan 12 18:56:32.486 2005 (GMT-6)
System Uptime: not available
*********************************************************************
* Symbols can not be loaded because symbol path is not initialized. *
* *
* The Symbol Path can be set by: *
* using the _NT_SYMBOL_PATH environment variable. *
* using the -y <symbol_path> argument when starting the debugger. *
* using .sympath and .sympath+ *
*********************************************************************
*******************************************************************************
*
*
* Bugcheck Analysis
*
*
*
*******************************************************************************
Bugcheck code 0000009C
Arguments 00000001 00000000 b2000000 00000115

ChildEBP RetAddr Args to Child
WARNING: Frame IP not in any known module. Following frames may be wrong.
8046daf8 0000009c 00000001 00000000 b2000000 0x80062db6

WaitForEvent failed



=========================END===========================

amt7565 said:
Hi-
Thanks. I looked at the report. But I am not sure where to go from there.....


Dave Patrick said:
This may help.

http://msdn.microsoft.com/library/e..._908ac7b6-ed7a-48a3-a045-437ff2bc5501.xml.asp

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
| My PC running on WIn2K keeps crashing. I get the blue screen asking me to
| check with the administrator. I browsed through the event viewer and
| apparently there seems to be a minidump. I have located this file.
|
| Below is a system log from event viewer
| ==========================
|
| Event Type: Information
| Event Source: Save Dump
| Event Category: None
| Event ID: 1001
| Date: 1/12/2005
| Time: 7:21:16 PM
| User: N/A
| Computer: D1TX1211
| Description:
| The computer has rebooted from a bugcheck. The bugcheck was: 0x0000009c
| (0x00000001, 0x00000000, 0xb2000000, 0x00000115). Microsoft Windows 2000
| [v15.2195]. A dump was saved in: C:\WINNT\Minidump\Mini011205-03.dmp.
|
|
| Here is another system log just before the above message:
| ======================================
| Event Type: Error
| Event Source: Service Control Manager
| Event Category: None
| Event ID: 7000
| Date: 1/12/2005
| Time: 7:21:15 PM
| User: N/A
| Computer: D1TX1211
| Description:
| The Nortel Extranet Access Protocol service failed to start due to the
| following error:
| The system cannot find the file specified.
| ================END=================
|
| Thanks. Any help is appreciated.
Click to expand...
Click to expand...
 
D

Dave Patrick

New install? New hardware?

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
|I installed the windows debug tool and opened the minidump file. Below is
the
| contents. Thanks
| =======================================================
| Microsoft (R) Windows Debugger Version 6.4.0004.4
| Copyright (c) Microsoft Corporation. All rights reserved.
|
|
| Loading Dump File [C:\WINNT\Minidump\Mini011205-03.dmp]
| Mini Kernel Dump File: Only registers and stack trace are available
|
| Symbol search path is: *** Invalid ***
|
****************************************************************************
| * Symbol loading may be unreliable without a symbol search path.
*
| * Use .symfix to have the debugger choose a symbol path.
*
| * After setting your symbol path, use .reload to refresh symbol locations.
*
|
****************************************************************************
| Executable search path is:
| *********************************************************************
| * Symbols can not be loaded because symbol path is not initialized. *
| * *
| * The Symbol Path can be set by: *
| * using the _NT_SYMBOL_PATH environment variable. *
| * using the -y <symbol_path> argument when starting the debugger. *
| * using .sympath and .sympath+ *
| *********************************************************************
| Unable to load image ntoskrnl.exe, Win32 error 2
| *** WARNING: Unable to verify timestamp for ntoskrnl.exe
| *** ERROR: Module load completed but symbols could not be loaded for
| ntoskrnl.exe
| Windows 2000 Kernel Version 2195 (Service Pack 4) UP Free x86 compatible
| Kernel base = 0x80400000 PsLoadedModuleList = 0x80480780
| Debug session time: Wed Jan 12 18:56:32.486 2005 (GMT-6)
| System Uptime: not available
| *********************************************************************
| * Symbols can not be loaded because symbol path is not initialized. *
| * *
| * The Symbol Path can be set by: *
| * using the _NT_SYMBOL_PATH environment variable. *
| * using the -y <symbol_path> argument when starting the debugger. *
| * using .sympath and .sympath+ *
| *********************************************************************
|
*******************************************************************************
| *
| *
| * Bugcheck Analysis
| *
| *
| *
|
*******************************************************************************
| Bugcheck code 0000009C
| Arguments 00000001 00000000 b2000000 00000115
|
| ChildEBP RetAddr Args to Child
| WARNING: Frame IP not in any known module. Following frames may be wrong.
| 8046daf8 0000009c 00000001 00000000 b2000000 0x80062db6
|
| WaitForEvent failed
|
|
|
| =========================END===========================
 
G

Guest

No new hardware-
I had to unplug my monitor many times while PC was running. I am suspecting
my monitor a bit because, when the monitor is ON, the PC does not seem to
crash, but when I leave it unattended and it goes into screen saver mode it
apparently crashes when I get back. I am not 100% sure on this.

Also, I installed and ran SYSTEM MECHANIC and removed some duplicate files
last week. Not sure if that might have messed up anything. But if I remember
right, I had a similar problem before I installed that as well.

Thanks.
=============================================================================



Dave Patrick said:
New install? New hardware?

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
|I installed the windows debug tool and opened the minidump file. Below is
the
| contents. Thanks
| =======================================================
| Microsoft (R) Windows Debugger Version 6.4.0004.4
| Copyright (c) Microsoft Corporation. All rights reserved.
|
|
| Loading Dump File [C:\WINNT\Minidump\Mini011205-03.dmp]
| Mini Kernel Dump File: Only registers and stack trace are available
|
| Symbol search path is: *** Invalid ***
|
****************************************************************************
| * Symbol loading may be unreliable without a symbol search path.
*
| * Use .symfix to have the debugger choose a symbol path.
*
| * After setting your symbol path, use .reload to refresh symbol locations.
*
|
****************************************************************************
| Executable search path is:
| *********************************************************************
| * Symbols can not be loaded because symbol path is not initialized. *
| * *
| * The Symbol Path can be set by: *
| * using the _NT_SYMBOL_PATH environment variable. *
| * using the -y <symbol_path> argument when starting the debugger. *
| * using .sympath and .sympath+ *
| *********************************************************************
| Unable to load image ntoskrnl.exe, Win32 error 2
| *** WARNING: Unable to verify timestamp for ntoskrnl.exe
| *** ERROR: Module load completed but symbols could not be loaded for
| ntoskrnl.exe
| Windows 2000 Kernel Version 2195 (Service Pack 4) UP Free x86 compatible
| Kernel base = 0x80400000 PsLoadedModuleList = 0x80480780
| Debug session time: Wed Jan 12 18:56:32.486 2005 (GMT-6)
| System Uptime: not available
| *********************************************************************
| * Symbols can not be loaded because symbol path is not initialized. *
| * *
| * The Symbol Path can be set by: *
| * using the _NT_SYMBOL_PATH environment variable. *
| * using the -y <symbol_path> argument when starting the debugger. *
| * using .sympath and .sympath+ *
| *********************************************************************
|
*******************************************************************************
| *
| *
| * Bugcheck Analysis
| *
| *
| *
|
*******************************************************************************
| Bugcheck code 0000009C
| Arguments 00000001 00000000 b2000000 00000115
|
| ChildEBP RetAddr Args to Child
| WARNING: Frame IP not in any known module. Following frames may be wrong.
| 8046daf8 0000009c 00000001 00000000 b2000000 0x80062db6
|
| WaitForEvent failed
|
|
|
| =========================END===========================
Click to expand...
 
D

Dave Patrick

You might check the hardware manufacturer's web site for the latest Windows
2000 drivers for your devices. Especially your graphics adapter.

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
| No new hardware-
| I had to unplug my monitor many times while PC was running. I am
suspecting
| my monitor a bit because, when the monitor is ON, the PC does not seem to
| crash, but when I leave it unattended and it goes into screen saver mode
it
| apparently crashes when I get back. I am not 100% sure on this.
|
| Also, I installed and ran SYSTEM MECHANIC and removed some duplicate files
| last week. Not sure if that might have messed up anything. But if I
remember
| right, I had a similar problem before I installed that as well.
|
| Thanks.
 

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