Will it get worse?

M

Mark

I have been experiencing a known Windows Mail (compacting database) problem.
At the end of each use of Windows Mail, it prompts me to compact the message
store, but before finishing the compacting database process, Windows Mail
closes to "protect my computer".
Will this issue - everyday's failure to compact Windows Mail database -
create any bigger problems for Vista and/or my computer?
Mark
 
D

DGuess

Sounds more like the datbase is corrupt and it's trying to recover as well.

I'd try using a new message store folder and then drag and drop the old
e-mails (.eml) back into Windows Mail when it restarts with a new database.



Windows Mail has a newer (to them) form of database. Each email is stored

separately.



Do the following:



1) Open Control Panel then select Folder Options.

a) click on the Views tab

b) Select "Show hidden files and folders"

c) Uncheck "Hide extensions for known file types"

d) click APPLY then OK.

e) Close Control Panel



2) From Windows Mail

a) Click on the Tools menu

b) click on Options

c) click on the Advanced tab

d) click the Maintenance button

e) click the Store Folders button.

f) make a note of the location of the message stores. It will be

something like:

C:\Users\<account name>\AppData\Local\Microsoft\Windows Mail

g) close Windows Mail



3) Open Windows Explorer



When it opens, you will see a small black triangle next to the user account

name. Click it to collapse it.



For the following, the triangle will not appear till you put the mouse over

the element in question.



Move the mouse to the "Computer" line. A triangle will appear, click on it

to expand it.



You should see something like "Local Disk (C:)"



Click on the triangle to expand it.



Locate "Users" and click on the triangle next to it to expand it.



Locate <username> and click on the triangle next to it to expand it.



Locate "AppData" and click on the triangle next to it to expand it.



Locate "Local" and click on the triangle next to it to expand it.

Locate "Microsoft" and click on the triangle next to it to expand it.



Now, in the right window pane, locate Windows Mail.

Click on it.



In the left window pane, scroll upward till you see "Local Disk (C:)"



Now, in the right window pane, hold them left mouse button down on the

Windows Mail folder.

Drag it to the "Local Disk (C:)" and release the mouse button.

Select MOVE Here.......



Now, this may take a bit to get done, depending upon how much mail is there.

Give it time.



Now, when it's done, create a new folder name Windows Mail to replace the

moved one in the

C:\Users\<account name>\AppData\Local\Microsoft folder.



Now start Windows Mail.

It will be empty but that's no biggie.



Create a couple of folders in Windows Mail and name them Old Mail, Old

Sent.

Click on the Old Mail folder to open it.





Resize Windows Mail so you can see both Windows Explorer and Windows Mail.



In the Windows Mail folder you will see a Local Folders folder, click the

triangle to expand it.



Locate the Inbox folder.

In this folder you will see a lot of .eml files. These are the old emails.

Drag and drop ONLY the .eml files to the Old Mail folder in Windows Mail.



Do similar for Sent Items to the Old Sent folder.



Now, see if Windows Mail works for you.
 
M

Mark

Thank you very much. I already started to doubt in you - Microsoft guys.
I followed your instructions and completed all steps except copying back old
emails. To be prompted for compacting database I temporary changed "compact
database after shutdowns" from default 100 to 5. The compacting worked. I
hope the problem is not going to reappear when I reset it to 100 and reach
that number.

You could have warned me that Windows Mail would not work after the changes,
and that I would have to set up my Internet connection again. I can't repeat
here the two-word phrase I used, when I realized that. The first one was
"Oh". Going back in time through the restore feature would not fix it, and
I had to look for server names to set up my email and newsgroups.
Everything is working fine now. Thanks again. I am back to Vista lovers
crowd.
Can I delete the moved (old) Microsoft Mail folder after I copy emails from
there?
Mark
 
D

DGuess

Mark said:
Thank you very much. I already started to doubt in you - Microsoft guys.
I followed your instructions and completed all steps except copying back
old emails. To be prompted for compacting database I temporary changed
"compact database after shutdowns" from default 100 to 5. The compacting
worked. I hope the problem is not going to reappear when I reset it to 100
and reach that number.

You could have warned me that Windows Mail would not work after the
changes, and that I would have to set up my Internet connection again. I
can't repeat here the two-word phrase I used, when I realized that. The
first one was "Oh". Going back in time through the restore feature would
not fix it, and I had to look for server names to set up my email and
newsgroups.
Everything is working fine now. Thanks again. I am back to Vista lovers
crowd.

It should work as it will build new and empty databases since the old ones
were moved.

Can I delete the moved (old) Microsoft Mail folder after I copy emails
from there?

Once you have all the message, delete it if you want.
 

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