Wierd XP sp2 local printing problem, remote is ok

[alphaguru]

3 weeks ago I went on a holiday and when back, I switched on the
computer I received the message no local profile found for user...,
after getting a new profiel and a reboot I found that suddenly my
computer with xp sp2 fails to print to the local usb printer(photosmart
7350)
After giving the print command, the printer reacts, loads a sheet of
paper, shuffles its cartridges a bit and then spits out the sheet of
paper without printing anything.
If I print a documnet from any other computer on the network the
document is printed without a problem.
Things I did to tackle this problem:
1/ removed printer and all related software
2/ reinstalled the printerdrivers and software
3/ tried another user on the computer
4/ connected the printer to another port
5/ checked sp2 issue's, none applies
6/ disabled virus scan/ firewall

what more do I have to check?

regards

 

[Tom R]

Greetings,

Are you using XP Home, Professional, or Media Center Edition (MCE)? What is
the manufacturer of you PC?

Since mid-December I have experienced the exact same problem with a HP 7350
on a Dell 8400 with XP MCE SP2; it worked fine for over a year then one day
and then suddenly it began spitting out a single blank page after going
through the motions of printing. It prints fine with other PCs and other
operating systems. Only the local XP machine will behave this way. In early
February I posted to this forum with no success on getting a solution. I
have tried the following items

--Uninstalled the HP Print Drivers through the HP uninstall icon and
reinstalled the driver
--Uninstalled the HP Print Drivers through the Windows XP "Add/Remove
Software" utility and reinstalled the driver
--Uninstalled all print drivers using "cleanspl.exe" in the Windows Resource
Kit Tools and reinstalled the driver
--Manually deleted any reference to HP print drivers in the registry using
regedit and reinstalled the driver
--Installed the printer on a network print server so others can access it.
When connected to the original XP PC it behaved the same way printing from
other PCs using MS print sharing; the single blank page senario. Once I
intalled it on the network others can print normally through the print
server, but the original XP PC still spits out the single page.

As you mentioned Microsoft has no information, HP says that it is a Dell or
Microsoft problem (they are totally useless). The HP 7350 driver was last
updated in 2003 and HP has no intention of patching such an old driver.
Cari, who posts to this forum, tried to be helpful but could not come up
with any solution. At this point I'm considering buying a new printer since
I'm going on 6 months without help from MS, HP or Dell. It won't be an HP...
I don't have a good support history with them on PCs or printers. If you do
find a solution please pass it on.

Best of luck and good hunting!

Tom R.

 

[Guest]

I just started experiencing the exact same thing with my photosmart 7350. I
believe it started after my latest update from Microsoft. I'm using
Microsoft Windows XP Media Center Edition Version 2002 Service Pack 2. The
printer works with other computers, just not this new Dell computer loaded
with the above software. Thanks for the update; I was starting to pull my
hair out trying to figure this out...if there was only a solution though

 

[Guest]

I just figured out my issue. It had to do with DEP - Data Execution
Prevention. I had remembered that I was fooling around with this a couple
weeks ago and had changed it to "Turn on DEP for all programs and services
except those I select" in which I had Windows Explorer checked. I just got
done selecting the original which states "Turn on DEP for essential Windows
programs and services only", rebooted, and now I can print again to my hp
7350 printer.

The DEP can be found under control panel->system->Advanced Tab->Performance
Settings->Data Execution Prevention Tab

Hope this helps.

 

[Tom R]

Thanks Shawn,

That was the problem on my PC also.... you are a lifesaver. I've been
looking for answers to this for over 6 months and was about to buy another
printer (I was determined not to reload the OS). No one at HP, Dell, or MS
even hinted at looking in this direction for a solution.

Have a great summer!

Tom R.

 

[Guest]

I'm not sure if this is the same type of problem or something entirely new
but it is similar and I can't find a way of starting a new post and I'm
getting desperate. I have 3 user accounts on this fairly new Dell DM051 and a
Dell 944AIO printer. I can print from 1 user account but when I try to print
from the other 2, I get a message which reads "Incorrect Port Detected", "The
printer is designed to work with USB cables only" and "The current software
setting is not set to USB Port"
Please, if you can help I' would really appreciate it, Dell support have
been useless and simply want more money for 'software' support any time I try
to get help from them.