WIC Installer Error

[Joshua A. Booker]

Hi,

dotnetfx3.exe setup fails please help. I included dd_dotnetfx3error.txt &
dd_WIC.txt logs below.
I am logged in as user in 'domain admins' group and Cryptographic service is
running on this computer.

TIA,
Josh

The error log reads:

[01/06/07,10:16:34] RGB Rast: [2] Error: Installation failed for component
RGB Rast. MSI returned error code 1618
[01/06/07,10:16:40] WapUI: [2] DepCheck indicates RGB Rast is not installed.
[01/06/07,10:16:40] WapUI: [2] DepCheck indicates Microsoft .NET Framework
3.0 was not attempted to be installed.
[01/06/07,10:19:23] RGB Rast: [2] Error: Installation failed for component
RGB Rast. MSI returned error code 1618
[01/06/07,10:19:28] WapUI: [2] DepCheck indicates RGB Rast is not installed.
[01/06/07,10:19:28] WapUI: [2] DepCheck indicates Microsoft .NET Framework
3.0 was not attempted to be installed.
[01/06/07,10:33:14] WIC Installer: [2] Error code 1603 for this component
means "Fatal error during installation.
"
[01/06/07,10:33:14] WIC Installer: [2] Setup Failed on component WIC
Installer
[01/06/07,10:33:16] WapUI: [2] DepCheck indicates WIC Installer is not
installed.
[01/06/07,10:33:16] WapUI: [2] DepCheck indicates Microsoft .NET Framework
3.0 was not attempted to be installed.
[01/07/07,23:16:01] WIC Installer: [2] Error code 1603 for this component
means "Fatal error during installation.
"
[01/07/07,23:16:01] WIC Installer: [2] Setup Failed on component WIC
Installer
[01/07/07,23:16:04] WapUI: [2] DepCheck indicates WIC Installer is not
installed.
[01/07/07,23:16:04] WapUI: [2] DepCheck indicates Microsoft .NET Framework
3.0 was not attempted to be installed.
[01/07/07,23:29:17] WIC Installer: [2] Error code 1603 for this component
means "Fatal error during installation.
"
[01/07/07,23:29:17] WIC Installer: [2] Setup Failed on component WIC
Installer
[01/07/07,23:29:19] WapUI: [2] DepCheck indicates WIC Installer is not
installed.
[01/08/07,00:02:35] WIC Installer: [2] Error code 1603 for this component
means "Fatal error during installation.
"
[01/08/07,00:02:35] WIC Installer: [2] Setup Failed on component WIC
Installer
[01/08/07,00:02:37] WapUI: [2] DepCheck indicates WIC Installer is not
installed.



The dd_WIC.txt file reads:

0.125:
================================================================================
0.125: 2007/01/07 23:29:14.750 (local)
0.125: d:\c74bfeb855d3355c7a610db1fceea9e8\update\update.exe (version
6.3.4.0)
0.141: Hotfix started with following command line: /quiet /norestart
/log:C:\DOCUME~1\jbooker\LOCALS~1\Temp\1\dd_WIC.txt
0.141: In Function GetBuildType, line 1170, RegQueryValueEx failed with
error 0x2
0.156: C:\WINDOWS\system32\WindowsCodecs.dll is Not Present
0.156: First Condition in Test.WindowsCodecsVer.Section Succeeded
0.156: Condition succeeded for section Test.WindowsCodecsVer.Section in Line
1 of PreRequisite
0.156: C:\WINDOWS\system32\WindowsCodecsExt.dll is Not Present
0.156: First Condition in Test.WindowsCodecsExtVer.Section Succeeded
0.156: Condition succeeded for section Test.WindowsCodecsExtVer.Section in
Line 2 of PreRequisite
0.156: C:\WINDOWS\system32\WMPhoto.dll is Not Present
0.156: First Condition in Test.WMPhotoVer.Section Succeeded
0.156: Condition succeeded for section Test.WMPhotoVer.Section in Line 3 of
PreRequisite
0.156: C:\WINDOWS\system32\PhotoMetadataHandler.dll is Not Present
0.156: First Condition in Test.PhotoMetadataHandlerVer.Section Succeeded
0.156: Condition succeeded for section Test.PhotoMetadataHandlerVer.Section
in Line 4 of PreRequisite
2.141: InstallInfCatalogFile: Installing
d:\c74bfeb855d3355c7a610db1fceea9e8\update\WIC.cat as _000000_.cat...
2.156: VerifyTargetFileSize: Unable to verify size as Source = NULL for file
c:\windows\_000000_.cat
2.250: InstallCatalogFile: InstallCatalog failed for
c:\windows\_000000_.cat; error=0xfffffc0d.
2.250: InstallInfCatalogFile: Installation failed; error=0x00000002.
2.250: IsInfFileTrusted: ValidateSingleFileSignature Failed:
STR_FAILED_INF_INTEGRITY
2.250: WIC Setup encountered an error: Setup could not verify the integrity
of the file Update.inf. Make sure the Cryptographic service is running on
this computer.
2.281: DeleteCatalogFile _000000_.cat failed with ERROR -1011
2.297: CleanupTrustedInfFile: GetFileAttributes for
C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem11.cat
failed: 0x2
2.297: Setup could not verify the integrity of the file Update.inf. Make
sure the Cryptographic service is running on this computer.
2.297: Update.exe extended error code = 0xf0da
2.297: Update.exe return code was masked to 0x643 for MSI custom action
compliance.

 

[Luke Zhang [MSFT]]

Hello Joshua,

From the log information, the component RGB Rast failed first, would you
please also post this component's log file:

dd_rgb_retMSI*.txt

Also, here is an good article about troubleshooting such an issue, you may
follow the steps in it first and then install dotnetfx3.exe again, will
this fixed it?

http://support.microsoft.com/default.aspx/kb/822798

Sincerely,

Luke Zhang

Microsoft Online Community Support
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==================================================

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[Luke Zhang [MSFT]]

Hello,

Any update on this issue? Is the article I provide in my previous message
helpful on this issue? If there is any further questions, please feel free
to let me know.

Sincerely,

Luke Zhang

Microsoft Online Community Support
==================================================
Get notification to my posts through email? Please refer to
http://msdn.microsoft.com/subscriptions/managednewsgroups/default.aspx#notif
ications.

Note: The MSDN Managed Newsgroup support offering is for non-urgent issues
where an initial response from the community or a Microsoft Support
Engineer within 1 business day is acceptable. Please note that each follow
up response may take approximately 2 business days as the support
professional working with you may need further investigation to reach the
most efficient resolution. The offering is not appropriate for situations
that require urgent, real-time or phone-based interactions or complex
project analysis and dump analysis issues. Issues of this nature are best
handled working with a dedicated Microsoft Support Engineer by contacting
Microsoft Customer Support Services (CSS) at
http://msdn.microsoft.com/subscriptions/support/default.aspx.
==================================================

This posting is provided "AS IS" with no warranties, and confers no rights.

 

[Joshua A. Booker]

Luke,

Thanks for your reply. I was able to install Visual Studio 2005 then the
..net 3.0 installed without errors.

Thanks for your help.

Josh

 

[Luke Zhang [MSFT]]

Hello Josh,

Thank you for the update. I am glad to hear the problem has been resolved.


Sincerely,

Luke Zhang

Microsoft Online Community Support
This posting is provided "AS IS" with no warranties, and confers no rights.

 

[andysy]

hi luke,
just wondering if you would be able to help me, trying to install .net
3 and getting the error below.
thanks and appreciate it.
cheers,
tim

0.296: 2007/01/29 09:06:51.386 (local)
0.296: d:\ba029d60b8668ffe179d01\update\update.exe (version 6.3.4.0)
0.296: Hotfix started with following command line: /quiet /norestart /
log:C:\WINDOWS\TEMP\dd_WIC.txt
0.296: In Function GetBuildType, line 1170, RegQueryValueEx failed
with error 0x2
0.312: C:\WINDOWS\system32\WindowsCodecs.dll is Not Present
0.312: First Condition in Test.WindowsCodecsVer.Section Succeeded
0.312: Condition succeeded for section Test.WindowsCodecsVer.Section
in Line 1 of PreRequisite
0.312: C:\WINDOWS\system32\WindowsCodecsExt.dll is Not Present
0.312: First Condition in Test.WindowsCodecsExtVer.Section Succeeded
0.312: Condition succeeded for section
Test.WindowsCodecsExtVer.Section in Line 2 of PreRequisite
0.312: C:\WINDOWS\system32\WMPhoto.dll is Not Present
0.312: First Condition in Test.WMPhotoVer.Section Succeeded
0.312: Condition succeeded for section Test.WMPhotoVer.Section in Line
3 of PreRequisite
0.312: C:\WINDOWS\system32\PhotoMetadataHandler.dll is Not Present
0.312: First Condition in Test.PhotoMetadataHandlerVer.Section
Succeeded
0.312: Condition succeeded for section
Test.PhotoMetadataHandlerVer.Section in Line 4 of PreRequisite
2.500: InstallInfCatalogFile: Installing d:
\ba029d60b8668ffe179d01\update\WIC.cat as _000000_.cat...
2.500: VerifyTargetFileSize: Unable to verify size as Source = NULL
for file c:\windows\_000000_.cat
2.531: InstallCatalogFile: VerifyCatalogFile failed for c:\windows
\_000000_.cat; error=0x80092026.
2.531: InstallInfCatalogFile: Installation failed; error=0x00000002.
4.546: InstallInfCatalogFile: Installing d:
\ba029d60b8668ffe179d01\update\WIC.cat as _000000_.cat...
4.546: VerifyTargetFileSize: Unable to verify size as Source = NULL
for file c:\windows\_000000_.cat
4.578: InstallCatalogFile: VerifyCatalogFile failed for c:\windows
\_000000_.cat; error=0x80092026.
4.578: InstallInfCatalogFile: Installation failed; error=0x00000002.
4.578: IsInfFileTrusted: ValidateSingleFileSignature Failed:
STR_FAILED_INF_INTEGRITY
4.593: WIC Setup encountered an error: Setup could not verify the
integrity of the file Update.inf. Make sure the Cryptographic service
is running on this computer.
4.625: Setup could not verify the integrity of the file Update.inf.
Make sure the Cryptographic service is running on this computer.
4.625: Update.exe extended error code = 0xf0da
4.625: Update.exe return code was masked to 0x643 for MSI custom
action compliance.

 

[bschaufe]

hi luke,
just wondering if you would be able to help me, trying to install .net
3 and getting the error below.
thanks and appreciate it.
cheers,
tim

0.296: 2007/01/29 09:06:51.386 (local)
0.296: d:\ba029d60b8668ffe179d01\update\update.exe (version 6.3.4.0)
0.296: Hotfix started with following command line: /quiet /norestart /
log:C:\WINDOWS\TEMP\dd_WIC.txt
0.296: In Function GetBuildType, line 1170, RegQueryValueEx failed
with error 0x2
0.312: C:\WINDOWS\system32\WindowsCodecs.dll isNotPresent
0.312: First Condition in Test.WindowsCodecsVer.Section Succeeded
0.312: Condition succeeded for section Test.WindowsCodecsVer.Section
in Line 1 of PreRequisite
0.312: C:\WINDOWS\system32\WindowsCodecsExt.dll isNotPresent
0.312: First Condition in Test.WindowsCodecsExtVer.Section Succeeded
0.312: Condition succeeded for section
Test.WindowsCodecsExtVer.Section in Line 2 of PreRequisite
0.312: C:\WINDOWS\system32\WMPhoto.dll isNotPresent
0.312: First Condition in Test.WMPhotoVer.Section Succeeded
0.312: Condition succeeded for section Test.WMPhotoVer.Section in Line
3 of PreRequisite
0.312: C:\WINDOWS\system32\PhotoMetadataHandler.dll isNotPresent
0.312: First Condition in Test.PhotoMetadataHandlerVer.Section
Succeeded
0.312: Condition succeeded for section
Test.PhotoMetadataHandlerVer.Section in Line 4 of PreRequisite
2.500: InstallInfCatalogFile: Installing d:
\ba029d60b8668ffe179d01\update\WIC.cat as _000000_.cat...
2.500: VerifyTargetFileSize: Unable to verify size as Source = NULL
for file c:\windows\_000000_.cat
2.531: InstallCatalogFile: VerifyCatalogFile failed for c:\windows
\_000000_.cat; error=0x80092026.
2.531: InstallInfCatalogFile: Installation failed; error=0x00000002.
4.546: InstallInfCatalogFile: Installing d:
\ba029d60b8668ffe179d01\update\WIC.cat as _000000_.cat...
4.546: VerifyTargetFileSize: Unable to verify size as Source = NULL
for file c:\windows\_000000_.cat
4.578: InstallCatalogFile: VerifyCatalogFile failed for c:\windows
\_000000_.cat; error=0x80092026.
4.578: InstallInfCatalogFile: Installation failed; error=0x00000002.
4.578: IsInfFileTrusted: ValidateSingleFileSignature Failed:
STR_FAILED_INF_INTEGRITY
4.593: WIC Setup encountered an error: Setup couldnotverify the
integrity of the file Update.inf. Make sure the Cryptographic service
is running on this computer.
4.625: Setup couldnotverify the integrity of the file Update.inf.
Make sure the Cryptographic service is running on this computer.
4.625: Update.exe extended error code = 0xf0da
4.625: Update.exe return code was masked to 0x643 for MSI custom
action compliance.

Luke,

I am having the same problem. My dd_dotnetfx3error.txt file contains
the following:

[02/05/07,21:22:55] RGB Rast: [2] Error: Installation failed for
component RGB Rast. MSI returned error code 1601
[02/05/07,21:23:50] WapUI: [2] DepCheck indicates RGB Rast is not
installed.
[02/05/07,21:23:51] WapUI: [2] DepCheck indicates Microsoft .NET
Framework 3.0 was not attempted to be installed.

My dd_rgb_retMSI2902.txt file contains:

=== Verbose logging started: 02/05/2007 21:22:22 Build type: SHIP
UNICODE 3.01.4000.2435 Calling process: C:\Documents and Settings
\bschaufe\Local Settings\Temp\SIT19963.tmp\setup.exe ===
MSI (c) (50:44) [21:22:22:003]: Resetting cached policy values
MSI (c) (50:44) [21:22:22:003]: Machine policy value 'Debug' is 0
MSI (c) (50:44) [21:22:22:003]: ******* RunEngine:
******* Product: C:\DOCUME~1\bschaufe\LOCALS~1\Temp
\dotnetfx304506.30\1033\\wcu\rgbrast\x86\RGB9RAST_x86.msi
******* Action:
******* CommandLine: **********
MSI (c) (50:44) [21:22:22:003]: Client-side and UI is none or basic:
Running entire install on the server.
MSI (c) (50:44) [21:22:22:003]: Grabbed execution mutex.
MSI (c) (50:44) [21:22:54:840]: Failed to connect to server. Error:
0x800706BA
MSI (c) (50:44) [21:22:54:840]: Failed to connect to server.
MSI (c) (50:44) [21:22:54:840]: MainEngineThread is returning 1601
=== Verbose logging stopped: 02/05/2007 21:22:54 ===

Any ideas? Thanks.

- Brad

 

[pinoy_roach]

Another WIC problem

guys,

when i install .net framework 3.5 i encounter the following message from the log:

[09/11/08,10:22:58] WIC Installer: [2] Error code 1603 for this component means "Fatal error during installation.
"
[09/11/08,10:22:58] WIC Installer: [2] Setup Failed on component WIC Installer
[09/11/08,10:23:11] WapUI: [2] DepCheck indicates WIC Installer is not installed.

i believe the same error has been posted on the net for a number of times but i can't seem to find a fix.


Thanks