Why won't the find a contact toolbar search my contacts?

G

Guest

I'm trying to use the 'find a contact' bar in Outlook. However, when I type
in a name in the box and search, it doesn't recognize any of the contacts -
Help!
 
R

Russ Valentine [MVP-Outlook]

Post your Outlook version.
List the steps you used to create your Contacts and configure your Outlook
profile.
Ensure that your profile contains the Outlook Address Book and that each of
your folders is enabled as an email address book in its properties.
 
G

Guest

I am having the same damn problem!! We just recently upgraded our Exchange
from 5.5 to 2003, but since only a handful of users actually use the Find
command for Contacts, we don't know if the problem occurred before or after
the upgrade. And, we are using both Outlook 2003 and Outlook 2003, both with
various version levels of service packs, and it happens with all. I can open
my Contacts folder, click the Find button at the top, and type just the
letter "E". It will only find half of the Contacts that have the letter "E"
in their name or Company name. If I put in a full last name or something, it
won't find anything at all. But, I can search for messages in the same way
under the Inbox and the Find feature works great. What's the deal???

Russ Valentine said:
Post your Outlook version.
List the steps you used to create your Contacts and configure your Outlook
profile.
Ensure that your profile contains the Outlook Address Book and that each of
your folders is enabled as an email address book in its properties.
--
Russ Valentine
[MVP-Outlook]
denvercheese said:
I'm trying to use the 'find a contact' bar in Outlook. However, when I
type
in a name in the box and search, it doesn't recognize any of the
contacts -
Help!
 
R

Russ Valentine [MVP-Outlook]

This is not reproducible problem that I've seen. I do know that users have
been reporting some inconsistent results using Find when using cached mode.
If you create a new profile from scratch, does anything improve?
--
Russ Valentine
[MVP-Outlook]
RickM said:
I am having the same damn problem!! We just recently upgraded our Exchange
from 5.5 to 2003, but since only a handful of users actually use the Find
command for Contacts, we don't know if the problem occurred before or
after
the upgrade. And, we are using both Outlook 2003 and Outlook 2003, both
with
various version levels of service packs, and it happens with all. I can
open
my Contacts folder, click the Find button at the top, and type just the
letter "E". It will only find half of the Contacts that have the letter
"E"
in their name or Company name. If I put in a full last name or something,
it
won't find anything at all. But, I can search for messages in the same
way
under the Inbox and the Find feature works great. What's the deal???

Russ Valentine said:
Post your Outlook version.
List the steps you used to create your Contacts and configure your
Outlook
profile.
Ensure that your profile contains the Outlook Address Book and that each
of
your folders is enabled as an email address book in its properties.
--
Russ Valentine
[MVP-Outlook]
denvercheese said:
I'm trying to use the 'find a contact' bar in Outlook. However, when I
type
in a name in the box and search, it doesn't recognize any of the
contacts -
Help!
 
G

Guest

Just tried, and no that didn't help.

Russ Valentine said:
This is not reproducible problem that I've seen. I do know that users have
been reporting some inconsistent results using Find when using cached mode.
If you create a new profile from scratch, does anything improve?
--
Russ Valentine
[MVP-Outlook]
RickM said:
I am having the same damn problem!! We just recently upgraded our Exchange
from 5.5 to 2003, but since only a handful of users actually use the Find
command for Contacts, we don't know if the problem occurred before or
after
the upgrade. And, we are using both Outlook 2003 and Outlook 2003, both
with
various version levels of service packs, and it happens with all. I can
open
my Contacts folder, click the Find button at the top, and type just the
letter "E". It will only find half of the Contacts that have the letter
"E"
in their name or Company name. If I put in a full last name or something,
it
won't find anything at all. But, I can search for messages in the same
way
under the Inbox and the Find feature works great. What's the deal???

Russ Valentine said:
Post your Outlook version.
List the steps you used to create your Contacts and configure your
Outlook
profile.
Ensure that your profile contains the Outlook Address Book and that each
of
your folders is enabled as an email address book in its properties.
--
Russ Valentine
[MVP-Outlook]
I'm trying to use the 'find a contact' bar in Outlook. However, when I
type
in a name in the box and search, it doesn't recognize any of the
contacts -
Help!
 
R

Russ Valentine [MVP-Outlook]

What about my question about cached mode?
--
Russ Valentine
[MVP-Outlook]
RickM said:
Just tried, and no that didn't help.

Russ Valentine said:
This is not reproducible problem that I've seen. I do know that users
have
been reporting some inconsistent results using Find when using cached
mode.
If you create a new profile from scratch, does anything improve?
--
Russ Valentine
[MVP-Outlook]
RickM said:
I am having the same damn problem!! We just recently upgraded our
Exchange
from 5.5 to 2003, but since only a handful of users actually use the
Find
command for Contacts, we don't know if the problem occurred before or
after
the upgrade. And, we are using both Outlook 2003 and Outlook 2003,
both
with
various version levels of service packs, and it happens with all. I
can
open
my Contacts folder, click the Find button at the top, and type just the
letter "E". It will only find half of the Contacts that have the
letter
"E"
in their name or Company name. If I put in a full last name or
something,
it
won't find anything at all. But, I can search for messages in the same
way
under the Inbox and the Find feature works great. What's the deal???

:

Post your Outlook version.
List the steps you used to create your Contacts and configure your
Outlook
profile.
Ensure that your profile contains the Outlook Address Book and that
each
of
your folders is enabled as an email address book in its properties.
--
Russ Valentine
[MVP-Outlook]
message
I'm trying to use the 'find a contact' bar in Outlook. However,
when I
type
in a name in the box and search, it doesn't recognize any of the
contacts -
Help!
 
G

Guest

We have always run in normal mode.

Russ Valentine said:
What about my question about cached mode?
--
Russ Valentine
[MVP-Outlook]
RickM said:
Just tried, and no that didn't help.

Russ Valentine said:
This is not reproducible problem that I've seen. I do know that users
have
been reporting some inconsistent results using Find when using cached
mode.
If you create a new profile from scratch, does anything improve?
--
Russ Valentine
[MVP-Outlook]
I am having the same damn problem!! We just recently upgraded our
Exchange
from 5.5 to 2003, but since only a handful of users actually use the
Find
command for Contacts, we don't know if the problem occurred before or
after
the upgrade. And, we are using both Outlook 2003 and Outlook 2003,
both
with
various version levels of service packs, and it happens with all. I
can
open
my Contacts folder, click the Find button at the top, and type just the
letter "E". It will only find half of the Contacts that have the
letter
"E"
in their name or Company name. If I put in a full last name or
something,
it
won't find anything at all. But, I can search for messages in the same
way
under the Inbox and the Find feature works great. What's the deal???

:

Post your Outlook version.
List the steps you used to create your Contacts and configure your
Outlook
profile.
Ensure that your profile contains the Outlook Address Book and that
each
of
your folders is enabled as an email address book in its properties.
--
Russ Valentine
[MVP-Outlook]
message
I'm trying to use the 'find a contact' bar in Outlook. However,
when I
type
in a name in the box and search, it doesn't recognize any of the
contacts -
Help!
 
R

Russ Valentine [MVP-Outlook]

Then I have seen no repros for your problem in Outlook. I'd check with the
Exchange guys.
--
Russ Valentine
[MVP-Outlook]
RickM said:
We have always run in normal mode.

Russ Valentine said:
What about my question about cached mode?
--
Russ Valentine
[MVP-Outlook]
RickM said:
Just tried, and no that didn't help.

:

This is not reproducible problem that I've seen. I do know that users
have
been reporting some inconsistent results using Find when using cached
mode.
If you create a new profile from scratch, does anything improve?
--
Russ Valentine
[MVP-Outlook]
I am having the same damn problem!! We just recently upgraded our
Exchange
from 5.5 to 2003, but since only a handful of users actually use the
Find
command for Contacts, we don't know if the problem occurred before
or
after
the upgrade. And, we are using both Outlook 2003 and Outlook 2003,
both
with
various version levels of service packs, and it happens with all. I
can
open
my Contacts folder, click the Find button at the top, and type just
the
letter "E". It will only find half of the Contacts that have the
letter
"E"
in their name or Company name. If I put in a full last name or
something,
it
won't find anything at all. But, I can search for messages in the
same
way
under the Inbox and the Find feature works great. What's the
deal???

:

Post your Outlook version.
List the steps you used to create your Contacts and configure your
Outlook
profile.
Ensure that your profile contains the Outlook Address Book and that
each
of
your folders is enabled as an email address book in its properties.
--
Russ Valentine
[MVP-Outlook]
message
I'm trying to use the 'find a contact' bar in Outlook. However,
when I
type
in a name in the box and search, it doesn't recognize any of the
contacts -
Help!
 

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