Why wireless connection needs refresh (every 5 minutes) ?

E

Ellen Spelling

QUESTION:
- Why would a WinXP machine keep dropping the wireless connection
while an idential Win2K machine keeps its connection strong?

I have multiple identical hardware IBM A31p laptops:
- I never need to REFRESH the Win2K wireless connection;
- The WinXP drops its connection constantly !

I even switched (what I think is) the IBM A31p wireless daughterboard
between the two laptops ... and still ... auuuurgh! ... the WinXP
IBM A31p laptop constantly drops the wireless connection after about
5 minutes (while the identical Win2K laptop right next to it remains
connected).

The frustrating part is all I have to do is press the REFRESH button
and the darn WindowsXP laptop picks up the connection again ... but,
WHY oh WHY does Windows XP keep dropping wireless connections!!!!!

What could be wrong?
Better yet ... what can I do to keep WindowsXP connected wirelessly?

Ellen
 
M

Marc Reynolds [MSFT]

Try unchecking "Use IEEE 802.1x authentication for this network" on the
properties of the wireless connection.


--

Thanks,
Marc Reynolds
Microsoft Technical Support

This posting is provided "AS IS" with no warranties, and confers no rights.
 
B

Bruce Reaves

Hi Mark - Allow me to display my ignorance here (see?)
and maybe you can reduce it a little for me.
Would unchecking that box do anything to degrade the
security of the wireless network? Or, would that cause
any conflicts with any other security measures in place?
Thanx
Bruce Reaves
(e-mail address removed)
 
K

Kalyan Sannedhi

This may be because of the Power settings on the machine. Is it set to turn
the radio off in case of inactivity?
 
Q

Quaoar

Bruce said:
Hi Mark - Allow me to display my ignorance here (see?)
and maybe you can reduce it a little for me.
Would unchecking that box do anything to degrade the
security of the wireless network? Or, would that cause
any conflicts with any other security measures in place?
Thanx
Bruce Reaves
(e-mail address removed)

Authentication is for domains that have an authentication server that
permits the client computer to connect. Most home and small office
networks do not have servers at all, much less authentication servers,
so authentication is impossible. With that box checked, WZC will from
time to time ask for authentication, not get it, and disconnect, which
is what you see.

Q
 
D

Duane Arnold

(e-mail address removed) (Ellen Spelling) wrote in
QUESTION:
- Why would a WinXP machine keep dropping the wireless connection
while an idential Win2K machine keeps its connection strong?

I have multiple identical hardware IBM A31p laptops:
- I never need to REFRESH the Win2K wireless connection;
- The WinXP drops its connection constantly !

I even switched (what I think is) the IBM A31p wireless daughterboard
between the two laptops ... and still ... auuuurgh! ... the WinXP
IBM A31p laptop constantly drops the wireless connection after about
5 minutes (while the identical Win2K laptop right next to it remains
connected).

The frustrating part is all I have to do is press the REFRESH button
and the darn WindowsXP laptop picks up the connection again ... but,
WHY oh WHY does Windows XP keep dropping wireless connections!!!!!

What could be wrong?
Better yet ... what can I do to keep WindowsXP connected wirelessly?

Ellen


It may be due to the Wireless Zero Configuration Service on XP that is
seeking out other wireless networks in your area and is trying to connect
to them dropping your connection when it does it. Win 2k doesn't have a
WZCS.

Once I disabled WZCS on XP, reinstalled the card's driver from its
Website and configured the card using the Device Manager to install and
configure, it became as solid as a rock, like it was when the machine was
Win 2K.

I also did not use the card's utility to show signal strength either,
which can be shown by the NIC's Network Connection Icon that shows in the
job tray and the mouse is placed on it. There is a check box to display
the ICON on the NIC's Setup Properties screen.

HTH

Duane :)
 
G

Guest

QUESTION:
- Why would a WinXP machine keep dropping the wireless connection
while an idential Win2K machine keeps its connection strong?

I have multiple identical hardware IBM A31p laptops:
- I never need to REFRESH the Win2K wireless connection;
- The WinXP drops its connection constantly !

I even switched (what I think is) the IBM A31p wireless daughterboard
between the two laptops ... and still ... auuuurgh! ... the WinXP
IBM A31p laptop constantly drops the wireless connection after about
5 minutes (while the identical Win2K laptop right next to it remains
connected).

The frustrating part is all I have to do is press the REFRESH button
and the darn WindowsXP laptop picks up the connection again ... but,
WHY oh WHY does Windows XP keep dropping wireless connections!!!!!

What could be wrong?
Better yet ... what can I do to keep WindowsXP connected wirelessly?

Ellen

In my system, there's an option under "802.1X" to set the lifetime of
the connection. You might look to see if there's something like that
on yours that needs adjusting.
 
O

Orak Listalavostok

QUESTION:
- Why would a WinXP machine keep dropping the wireless connection
while an idential Win2K machine keeps its connection strong?

I have multiple identical hardware IBM A31p laptops:
- I never need to REFRESH the Win2K wireless connection;
- The WinXP drops its connection constantly !

It's normal for an IBM laptop wireless connection to droput
every ten minutes. It's a security measure to prevent drive
by connections. However, for yours to drop off every five
minutes is shorter than mine (which is ten minutes max for
the IBM A31p laptop under Windows XP).

I respond because I had the exact same problem. When I called
IBM (under warranty) they said it was "normal" for the
wireless connection to dropout every 10 to 15 minutes for
"security" reasons.

Since my wireless connection on my A31p laptop lasts for about
10 minutes, the support hotline said that's all I could hope
for before losing the connection. They said most users keep
the "View Available Wireless Networks" form handy so they can
constantly click the "Connect" button. One tech said not to
hit the "Connect" button but to always hit the button from
"Properties ... Wireless Network ... Rescan" so a new channel
(SSID I think he called it) would be chosen automatically.

He said the added security was worth the extra button presses.

Either way, it seems all IBM A31p laptop users have this
"feature" of the wireless card dropping connections after
a few minutes using the built-in Actiontec card.

Since your connection time is half of mine, I'd suggest you
check your versions to see if they are the same as mine:
High Rate Wireless LAN MiniPCI Combo Card
Device Type: Network adapters
Manufacturer: Actiontec Electronics, Inc. (PRISM Wireless LAN)
Location: PCI Slot 1 (PCI bus 2, device2, function 0)
Network Driver: Version 1.07.35 Dec 29 2001
Configuration Utility: 1.07.36 Jan 11 2002
NIC Firmware Version 1.03.06.00 Address 00.21.A0.88.9A.E1
Driver Provider: Actiontec
Driver Date: 12/31/2001
Driver Version: 1.7.35.0

Orak
 
J

JHEM

Orak Listalavostok said:
It's normal for an IBM laptop wireless connection to droput
every ten minutes. It's a security measure to prevent drive
by connections. However, for yours to drop off every five
minutes is shorter than mine (which is ten minutes max for
the IBM A31p laptop under Windows XP).

That is, simply put, completely untrue.
I respond because I had the exact same problem. When I called
IBM (under warranty) they said it was "normal" for the
wireless connection to dropout every 10 to 15 minutes for
"security" reasons.

The person at IBM was blowing smoke up your as......... skirt!

I've got five thinkpads here (600X, T21, T23, T30 and a T40) all connected
via WiFi 24/7 and they _NEVER_ drop a connection.

Two (600X and T21) are using a 3Com PC card NIC, two (T23 and T30) are using
the same ActionTec mini-PCI card as your A31 and the T40 is using the IBM
A/B/G mini-PCI card.

What OS are you and Ellen running?

Regards,

James
 
C

Coz

Its not actually 'completely' untrue.

I was reading yesterday, i dont know if its wep or wpa, but something about
access points that 'roll' encryption keys every 10 minutes to prevent
hacking. Sorry i didnt pay too much attention as it doesnt concern me so
much.

I can assume that Orak is referencing a NEW thinkpad, as I know that ibm is
doing some new stuff around wireless security, so im sure the 'jist' of what
they are saying is correct..
 
G

Guest

Its not actually 'completely' untrue.

I was reading yesterday, i dont know if its wep or wpa, but something about
access points that 'roll' encryption keys every 10 minutes to prevent
hacking. Sorry i didnt pay too much attention as it doesnt concern me so
much.

I use a USR wireless card in mine and the USR software lets you select
the time span (or remove it). It's under settings for 802.1X on the
router setup.
 
J

JP

Here's a probable answer and it has nothing to do with your computer being
IBM.

"I think I know what's going on. I had a similar issue with my
wireless network. I think you have your wireless connection set for
Network Authentication. Mine would cycle, connecting for a while then
disconnecting. It was strange. I'm not sure if you can set this in
XP Home but you can in XP Pro. Go to Start ==> Control Panel. Double
click the Network Connections icon. In the window that appears,
right-click the wireless connection and select properties. Select the
Wireless Networks tab. In this tab, select your network in the
'Preferred Networks' Area if neccessary. Click the 'Properties'
button. Uncheck the box next to Network Authentication. Click OK on
the bottom. Click OK in the remaining window.

This fixed my problem. I made the mistake of associating
authentication using WEP with Network Authentication. Oh well, I hope
this helps you. By the way, I wrote these instructions for the new
start menu in XP, not the 'Classic Start Menu'. Good luck with all
this.

Sincerely,
Nathan Sutton
 
J

JR

WOW -- a new meaning for "normal.

I had a similar problem with a Compaq Pressario. I think it is an
infelicitous interaction between the wirecess card/driver and the wireless
zero config of XP, as has been said earlier in the thread. I tried
disabling wireless zero, however, and wireless just plum stopped working.

JW
 
O

Orak Listalavostok

Marc Reynolds said:
Try unchecking "Use IEEE 802.1x authentication for this network" on the
properties of the wireless connection.

Wowser! I can't believe it. You, Mr. Marc, are better than IBM support!
My IBM A31p Thinkpad laptop constant intermittent wireless connection
on Microsoft Windows XP is now no longer constantly intermittent!

After changing that ONE OBSCURE 802.1x SETTING, I've been connected
strong to my Linksys wireless router only a few meters away for
more than 10 minutes at a time on an IBM A31p Thinkpad laptop!

Wowser! (I have no idea why ... but here's what I did):
1. I double-clicked on:
Start->Control Panel->Network Connections
(this brought up a Network Connections window).
2. I double-clicked on the applet named:
"Wireless Network Connection, Enabled, Firewalled,
IBM High Rate Wireless LAN MiniPCI Combo Card"
(this brought up a "Wireless Network Connection Status"
with two tabs, "General" & "Support", and with Signal
Strength meter full up at 11.0 Mbps.
3. I single click on the "Properties" button, which brings
up the "Wireless Network Connection Properties" form
with three tabs of "General", "Wireless Networks" &
"Advanced".
4. I select the "Wireless Networks" tab of that
"Wireless Network Connection Properties" form, and then
I single-click select the "Preferred networks"
"default" network and press the "Properties" button.
(This brings up the "default properties" form which
has two tabs, "Association" & "Authentication").
5. In the "default properties" form, I press the
"Authentication" tab, and I UNSELECT the box which says:
[ ]Enable IEEE 802.1x authentication for this network
EAP type: Smart Card or other Certificate <--this is selected
Protected EAP (PEAP)
[x]Authenticate as computer when computer information
is available (this becomes greyed out)
[ ]Authenticate as guest when user or computer information
is unavailable (this becomes greyed out)

That one (nonintuitive to me) single setting change seems to allow
my IBM Thinkpad A31p laptop wireless connection go for more than
ten minutes at a time w/o having to refresh the intermittent connection!

Orak
 
O

Orak Listalavostok

I use a USR wireless card whose USR software lets you select
the time span (or remove it).
It's under settings for 802.1X on the router setup.

Since the errant Windows XP default setting for 802.1x authentication
was the cause of these WinXP only intermittent home network wireless
periodic dropouts, I was wondering what the wireless networking
settings below should be for most of us with a simple WindowsXP PC
connected wirelessly to a basic linksys router connected in the
most standard way to the Internet (via cable, dsl, isdn, etc.).

1. Open the Win XP "Network Connections" window:
Start->Connect To->Show all connections
2. Double-click on the "Network Connections" connectoid titled
"Wireless Network Connection"
"Enabled, Firewalled"
"IBM High Rate Wireless LAN MiniPCI Combo Card"
3. This brings up the WinXP "Wireless Network Connection Status"
form which has two tabs, "General" & "Support"; in the
"General" tab, click on the "Properties" button.
4. This brings up the all-important WinXP form titled:
"Wireless Network Connections Properties", which has three
tabs "General", "Wireless Networks", and "Advanced".

5a. We already know from this helpful thread to TURN OFF the
802.1x authentication by going to the "Wireless Networks" tab
and by selecting the available "default" network and by
pressing the "Configure" button which brings up the critical
"Wireless network properties" form with two tabs "Association"
and "Authentication" to which we need to UNCHECK the
[ ]Enable IEEE 802.1x authentication for this network
box in the "Authentication" tab.

5b. And what settings should a normal home user have for step 4
in the WinXP "Wireless Netowrk Connections Properties" form
if instead of going to the "Wireless Networks" tab to press
the "Configure" button; go to that "Wireless Networks" tab
to press the "Advanced" button which brings up an "Advanced"
form with the following four selections available:
Networks to access:
( )Any available network (access point preferred)
( )Access point (infrastructure) networks only
( )Computer-to-computer (ad hoc) networks only
[ ]Automatically connectd to non-preferred networks

5c. And what settings should a normal home user have for step 4
in the WinXP "Wireless Netowrk Connections Properties" form
if instead of going to the "Wireless Networks" tab to press
the "Configure" button or to press the "Advanced" button,
we instead go to the "General" tab and press the "Configure"
button on that "General" tab where it says:
Connect using:
"IBM High Rate Wireless Lan MiniPCI Combo Card"
This (different) "Configure" button brings up the form titled
"IBM High Rate Wireless LAN MiniPCI Combo Card" which has four
tabs, "General", "Advanced", "Driver", and "Resources".

Specifically, if I select the "Advanced" tab, I get ten options:
PROPERTY: AVAILABLE_VALUES:
Adhoc Demo Mode Values = Enable or Disable
Authentication Algorithm Values = Automatic or Shared with WEP
or Open System Authentication
Extended Channel Mode Values = Enable or Disable (for N. America)
Firmware Download Values = Enable or Disable
Fragmentation Threshold Values = 256 or 384 or 512 or 640 or 768, etc.
Listen Interval Values = 0 or 1 or 2 or 3 or 4 or 5, etc.
Power Save Level Values = Normal or Enhanced
Power Save Mode Values = Auto Enable or Always Enable or
Disable
Preamble Mode Values = Long Tx Preamble or Short Tx Preamble
or Auto
RTS Threshold Values = 0 or 64 or 128 or 192 or 256, etc.

MY QUESTION:
Q: Can anyone out there tell us the correct wireless settings for items
5b and 5c above for a standard (pretty basic) home system
(cable/dsl/isdn modem to wireless router to laptop via wireless card)?
 
O

Orak Listalavostok

Paul said:
If you have other wireless APs nearby, you may need to stop the Wireless
Zero Configuration Service after you have established your connection to
your preferred network. See article here on the how and why:

http://www.pcmag.com/article2/0,1759,1544557,00.asp

Wowser! UN-CHECKING THE EVIL IEEE AUTHENTICATION was an immediate
performance & reliability enhancement for my WinXP wireless connection!
(IEEE Authentication is EVIL for home users, that is.)

In addition to PC Magazine, others pointed me to THE CABLEGUY article:
http://www.microsoft.com/technet/community/columns/cableguy/cg1102.mspx

Notice, to UN-CHECK the evil "Enable IEEE 802.1x Authentication"
choice, the cableguy points out the difference between WinXP versions:

"Windows XP (prior to Windows XP SP1) uses a Connect to Wireless Network
dialog box. The Wireless Network Connection dialog box in Windows XP SP1
contains an Enable IEEE 802.1x authentication for this network check box,
which is not located on the Windows XP (prior to Windows XP SP1)
Connect to Wireless Network dialog box."

Since everybody with a home system should probably UN-CHECK the evil
"Enable IEEE 802.1x Authentication", also note the related tabs are named
differently too, depending on the Windows XP operating system version:

"Windows XP (prior to Windows XP SP1) uses the same Wireless Networks
tab with the same settings. The properties of a wireless adapter for
Windows XP (prior to Windows XP SP1) contain an Authentication tab.
In Windows XP SP1, the Authentication tab appears with the properties
of a wireless network."

Bear in mind, the evil "Microsoft 802.1x Authentication Client" can be
patched into Windows 2000 Operating Systems also, causing those home
users no end of grief with constantly dropped wireless connections.
www.microsoft.com/windows2000/server/evaluation/news/bulletins/8021xclient.asp

Orak
 
G

Guest

Wowser! UN-CHECKING THE EVIL IEEE AUTHENTICATION was an immediate
In addition to PC Magazine, others pointed me to THE CABLEGUY article:
http://www.microsoft.com/technet/community/columns/cableguy/cg1102.mspx

Notice, to UN-CHECK the evil "Enable IEEE 802.1x Authentication"
choice, the cableguy points out the difference between WinXP versions:
Since everybody with a home system should probably UN-CHECK the evil
"Enable IEEE 802.1x Authentication", also note the related tabs are named
Bear in mind, the evil "Microsoft 802.1x Authentication Client" can be
patched into Windows 2000 Operating Systems also, causing those home

I haven't seen this much frustration vented since DOS 4 came out. 8)
I keep an old (very dented) wastebasket handy for this. It helps.
 
E

Ellen Spelling

JP said:
"I think I know what's going on. I had a similar issue with my
wireless network. I had made the mistake of associating authentication
using WEP with Network Authentication. I think you have your wireless
connection set for Network Authentication. Mine would cycle, connecting
for a while then disconnecting. I had strange dropped connections.
Unchecking 802.1x network authtication fixed my problem.

OK. Now you did it. I'm mad. Really mad. :)

After months of frustrating intermittent wireless connection
dropouts (even with a very strong 11Mbps signal strength), you
instantly fixed all my Win XP IBM A31p built-in wireless
drop outs simply by un_checking the WinXP setting for 802.1x
authentication! That's just too easy! See the GUI shots at:
http://westras1.west.asu.edu/westconnect/step.asp?os=xp&conn=w&step=5

But un_checking 802.1x authentication isn't really what irks me
so badly (yet, I wonder, why is it the darn default setting)?

What gets me is I have NO IDEA what this is or why it works or
what Wireless Zero Configuration is or why it failed me.

Sure, I read the PC Magazine article mentioned in this thread
http://www.pcmag.com/article2/0,1759,1544557,00.asp (see below)
but I didn't understand it (or how it related to my problem).

I even read "Discover the Wireless Zero Configuration Service"
http://www.practicallynetworked.com/qa/qa20040311.shtml
and similar Winxp WZCS wireless configuration service summaries
at http://www.winplanet.com/winplanet/tips/5304/1/ and at
http://www.smallbusinesscomputing.com/webmaster/article.php/3325471
http://www.microsoft.com/technet/community/columns/cableguy/cg1102.mspx
http://www.oreillynet.com/pub/a/wireless/2003/09/26/ssid.html
http://unit.villanova.edu/support/menu/wireless/wireless_zero.html
etc.; but I still don't get why un_checking 802.1x authentication
made my wireless connection to my D-Link router more reliable
(when there was no other choice of connections available anyway).

I don't (to my knowledge) have any wireless connections nearby
(none show up in the status window; but then I have WinXP set
to access "Access point (infrastructure) networks only" instead
of accessing "Any available network (access points preferred)"
or of accessing "Computer-to-computer (ad hoc) networks only."

Note: I'm not a computer whiz. I'm just a mother who has a laptop.

Can someone explain why un_checking the WinXP 802.1x authentication
enabled my built-in Thinkpad wireless card on Windows XP to keep
a more reliable connection to my nearby D-Link wireless router?

Ellen
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top