Why is the Check Names in Outlook 2007 so slow?

G

Guest

I used Outlook 2003 again the other day and was surpirsed at how fast it was
at finding names in the contacts list compared to 2007.

In Outlook 2007, if you start to type a name and make a mistake and then try
to backspace to make corrections you can be faced with a 10 second wait.

What is going on? Do I have something setup incorrecly or is this a
"feature" of Outlook 2007?
 
F

F. H. Muffman

David Roys said:
I used Outlook 2003 again the other day and was surpirsed at how fast it
was
at finding names in the contacts list compared to 2007.

In Outlook 2007, if you start to type a name and make a mistake and then
try
to backspace to make corrections you can be faced with a 10 second wait.

What is going on? Do I have something setup incorrecly or is this a
"feature" of Outlook 2007?


If you're talking about the dropdown list that shows up in the To field
while you're typing, thatdoesn't use the Contacts list, it uses the nk2 file
to reference names you've emailed before.

If that's the case, shut down Outlook, make sure outlook.exe is not in the
Task List, search the hard drive for .nk2 files, including hidden and system
folders, and rename the nk2 file that relates to your profile name.

If that isn't what you mean, you might want to explain what you're doing in
a more step by step fashion, and also mention how many contacts you have.
 
G

Guest

Hi - yes that fixed it. Thanks!

I found the file in C:\Documents and Settings\davidr\Application
Data\Microsoft\Outlook\Outlook.nk2 and renamed it to add a .old to the end
and everything sped up (initially because there were no suggested e-mail
addresses but when they got added it was still fast.) So what's the story?
Was the file corrupt or something or should it just not have been there?
 
F

F. H. Muffman

David Roys said:
Hi - yes that fixed it. Thanks!

I found the file in C:\Documents and Settings\davidr\Application
Data\Microsoft\Outlook\Outlook.nk2 and renamed it to add a .old to the end
and everything sped up (initially because there were no suggested e-mail
addresses but when they got added it was still fast.) So what's the story?
Was the file corrupt or something or should it just not have been there?

I'd say the file was corrupt. It should be there. That's the file that
those email addresses come from. When you send an email, the address you
send to gets added to that file.
 

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