Why doesn't contact categories work properly?

[Guest]

I am working with Outlook Basic 2003. In a previous version, I was able to
filter my contacts by using the category feature. I have recently upgraded
to Outlook Basic 2003. I have added categories, and assigned categories to
each contact. When I try to filter my address book by category, in some
cases, a few contacts are listed. In other cases (categories), no contacts
are listed.

In the end, I want to send e-mails to certain categories of contacts.
However, the fact that Outlook won't recognize these categories is a real
problem.

 

[Russ Valentine [MVP-Outlook]]

No version of Outlook has ever sorted or filtered the address book by
Category.
You do this in the Contacts Folder view.