Why does Send/Receive complete only the first five accounts?

G

Guest

I am setting up a new system with Windows XP and Office XP. (My previous
system was WIndows 2000 and Office 2000.) I have 25+ e-mail accounts that I
monitor regularly. (I have not yet activated either Windows XP or Office XP.
I don't want to activate them until everything works correctly in case I
have to reload everything._

I have set up the accounts correctly. The "Test Account Settings" dialog
completes with no error for all accounts. If I click on
Tools-Send/Receive-specific account for each account, they all send and
receive with no errors.

When I click on the Send/Receive button or the Tools-Send/Receive-Send and
Receive All or press F9, the dialog attempts to send and receive to each
account but is only successfull for the first five accounts.

Thanks for your help.
 
B

Brian Tillman

Tom Sawyer said:
I have 25+ e-mail
accounts that I monitor regularly.

Out of curiosity, may I ask why? Are these all completely distinct email
addresses you have?
When I click on the Send/Receive button or the
Tools-Send/Receive-Send and Receive All or press F9, the dialog
attempts to send and receive to each account but is only successfull
for the first five accounts.

I can't solve the problem, but have you tried making multiple send/receive
groups and splitting the accounts between them?
 
G

Guest

Brian,

To answer your question as to why, I use different e-mail accounts for two
reasons; 1.) I set up an account for specific communication avenues. Then if
I start receiving a lot of spam on one, I can track it down and close the
e-mail account. 2.) I monitor many different domains, and have a e-mail
account for each of those domain.s.

As for your sugessestion. I will try setting up different groups. I'll let
you know how it works. In the meantime, I've gathered a litle more
information.

1.) THe download always works for the fires 5 accountd and ometimes it works
for the first next couple of accounts also.

2.)The send/receive progress screen shows an iteresting timing situation.
The errors for the account that don't work (btw, the error is:"the connection
to the server was interrupted") show up nearly immediatly after I click on
the send/receive button. Meanwhile, Outlook 2002 continues to download the
mail from the 5 or 6 accounts that do work.

It's as if Outlook 2002 tries to establish the connection to all the
accounts immediatly but downloads the e-mail sequentially. If I remember
correctly, Outlook 2000 connected to an account, dowloaded the e-mail from
that account and then went on to the next account. Any errors were reported
as they happened instead of all at once.

Thanks again for your help.

Tom
 
G

Guest

Brian,

I tried setting up groups, but get the same symptoms. (I left the group
"All Accounts" intact but changed it' s options to Not be included during
send and receive.)

Any other sugesstions,

Thanks,

Tom
 
G

Guest

Brian,

I mis-spoke about the effect of setting up groups.

When I send and receive a group of 5 accounts, no matter what accounts they
are, all five accounts are received correctly.

Any thoughts would be appreciated.

Thanks,

Tom
 
G

Guest

Brian,

I am still working this problem.

I have all my e-mail accounts set up in groups of five. I set the
send/receive schedule for each group such that the automatic send/receive for
each group start after the group before it.

This is a workaround, but it's not the correct way to have your mail sent
and recieved. Surely I am not the only person that has more than five e-mail
accounts they are activly reciveing mail for.

As I described in my previous problem description, when I send/recieve all
accounts, Outlook 2002 seems to immediatly run through the entire list,
marking accounts 6 -> end of list in an error condition and doesn't recieve
from them. When the list is broken up into groups of 5, this doesn't happen.

There has to be a way to get outlook to not behave in this bizzare manner.

Thanks again,

Tom
 
G

Guest

Brian,

OK - One last queston before I head out for the weekend.

Does Outlook 2002 try to open a connection to all e-mail accounts in it's
current list ("all" or a group) before it starts to download the e-mail? Or
does it open a connection to a account, download that account's e-mail, close
that connection and then begin with the next account by opening a new
connection?

Thanks again,

Tom
 
B

Brian Tillman

Tom Sawyer said:
It's as if Outlook 2002 tries to establish the connection to all the
accounts immediatly but downloads the e-mail sequentially.

I thought I recell reading something that says it does. In fact, I know
I've seen log files showing multiple connections.
If I
remember correctly, Outlook 2000 connected to an account, dowloaded
the e-mail from that account and then went on to the next account.
Any errors were reported as they happened instead of all at once.

I think OL 2002 behaves differently.
 
G

Guest

Hello Everyone,

OK - I gave up. I reinstalled Outlook 2000. It's too bad I couldn't
resolve this problem.

Thanks for your help.

Tom
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top