Why does my automatic send/receive I have set up not working?

[Lynn]

I've done everthing I should; i.e. on Tools, Options, Mail Setup tab, Send
immediately when connected is checked. Then under Send/Receive button, I
have one group with all my email accounts included and the box is checked
which says Schedule an automatic send/receive every 5 minutes.

But when I start Outlook, automatic send/receive function does not work, nor
does the 5 minute send/receive work. I have to click on the Send/Receive
button on the toolbar in order send or receive email. It used to work and
then I changed it to unchecked both places. Later I came back and checked
them again, but it has never worked since rechecking them.

I tried using Help to find the answer, but there is no answer for this
specific problem. I have used Outlook for many years and am very familiar
with the Tools Options menus. Why is it doing this? What am I doing wrong
or leaving out?

 

[DL]

Try Outlook Detect/Repair, or Office Diagnostics if using 2007

 

[Rich/rerat]

Lynn,
The setting to Send/Receive at 5 minutes may cause your mail servers a problem,
you should increase that setting to at least 10 minutes.

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I've done everthing I should; i.e. on Tools, Options, Mail Setup tab, Send
immediately when connected is checked. Then under Send/Receive button, I
have one group with all my email accounts included and the box is checked
which says Schedule an automatic send/receive every 5 minutes.

But when I start Outlook, automatic send/receive function does not work, nor
does the 5 minute send/receive work. I have to click on the Send/Receive
button on the toolbar in order send or receive email. It used to work and
then I changed it to unchecked both places. Later I came back and checked
them again, but it has never worked since rechecking them.

I tried using Help to find the answer, but there is no answer for this
specific problem. I have used Outlook for many years and am very familiar
with the Tools Options menus. Why is it doing this? What am I doing wrong
or leaving out?

 

[Ferrar]

Lynn,
The setting to Send/Receive at 5 minutes may cause your mail servers a problem,
you should increase that setting to at least 10 minutes.

--
Add MS to your News Reader: news://msnews.microsoft.com
Rich/rerat
(RRR News) <message rule>
<<Previous Text Snipped to Save Bandwidth When Appropriate>>


I've done everthing I should; i.e. on Tools, Options, Mail Setup tab, Send
immediately when connected is checked. Then under Send/Receive button, I
have one group with all my email accounts included and the box is checked
which says Schedule an automatic send/receive every 5 minutes.

But when I start Outlook, automatic send/receive function does not work, nor
does the 5 minute send/receive work. I have to click on the Send/Receive
button on the toolbar in order send or receive email. It used to work and
then I changed it to unchecked both places. Later I came back and checked
them again, but it has never worked since rechecking them.

I tried using Help to find the answer, but there is no answer for this
specific problem. I have used Outlook for many years and am very familiar
with the Tools Options menus. Why is it doing this? What am I doing wrong
or leaving out?

Hit Control/Alt/Delete to bring up the Windows Task Manager. Go to the Processes tab and sort by Image Name by clicking that header. Scroll down to see if you are running more than one session of Outlook. If so hit the End Process button for each session more than the single session you should be running.

 

[Ferrar]

Hi Lynn

Hit Control/Alt/Delete to bring up the Windows Task Manager.
Go to the Processes tab and sort by Image Name by clicking that header.
Scroll down to see if you are running more than one session of Outlook.
If so hit the End Process button for each session more than the single
session you should be running.
Try the Send/Receive button now.