Why can't I use my Outlook 2003 to send e-mail?

[Guest]

Why when I use Outlook 2003 to send e-mail I am getting a message that says
"AOL has identified this mail to be unsolicited bulk e-mail"? How do I fix
this problem?

 

[Lanwench [MVP - Exchange]]

Why when I use Outlook 2003 to send e-mail I am getting a message
that says "AOL has identified this mail to be unsolicited bulk
e-mail"? How do I fix this problem?

Are you accessing AOL mail in Outlook, or are you trying to send mail *to*
an AOL user?

 

[Jeff Stephenson [MSFT]]

You'll have to talk to AOL. There's something they don't like about your
mail, and only they can tell you what their criteria are...

 

[Guest]

Jeff.

I have the same problem when using Aol as my ISP and try to send mail using
Outlook 2003 from my Hotmail or Yahoo accounts.

Have spoken to yahoo and aol and hotmail. All parties say there server
should not be rejecting the mail. Problem seems to be with Outlook as I can
send just fine with Outlook Express through the same connections.

If I configure Outlook to send and recieve my AOL mail it also works ok, but
when configured in that manner it will not send Yahoo or Hotmail mail.

AOL says that they have received similar inquiries and suggest that there is
something in Outlook 2003 that is causing the rejectin.

I set up a machine with Outlook 2002 and if works just fine.

Any Ideas???

 

[Jeff Stephenson [MSFT]]

While there may be something that Outlook 2003 writes into the message that
AOL interprets as indicating that the message is spam, for them to blame
Outlook is ridiculous - *they're* the ones rejecting the message, after all,
and are the only ISP I've heard of that is doing so. They are the only ones
that know what their criteria for rejecting mail are, and if they care about
their customers they'll figure out why they are rejecting the messages and
fix it.

As a guess, the one difference that I know of between Outlook 2002 and
Outlook 2003 that they might be triggering this on is that Outlook 2003 does
not write a field in the message called "Message-Id", relying on the server
to fill that in. While this is perfectly legitimate per Internet mail
standards, AOL may have decided to reject such mail as spam.

--
Jeff Stephenson
Outlook Development
This posting is provided "AS IS" with no warranties, and confers no rights