Which driver for HP Deskjet 3820?

A

Adam Lipscombe

I am trying to install a deskjet 3820.

I have no Vista CD because the PC came with Vista Home pre-installed.

The HP support site says there is no Vista driver for this printer and tells
me to use a desket 970cse driver that is built into Vista. I have tried to
install the printer as a 970cse but when I select the that printer the
installation wizard prompts me to put a disk in.

I have no disk and no CD. What can I do? Is there a workaround for this?


Thanks - Adam
 
C

Carey Frisch [MVP]

Open your Control Panel and click on the "Add Hardware" icon­.
The "Add Hardware Wizard" will appear.

1. Click on Next and place a dot next to "Yes, I have alrea­dy connected the hardware".
2. Click Next and scroll all the way down to "Add a new har­dware device".
3. Click once to highlight it and click Next.
4. Place a dot next to "Install the hardware that I manuall­y select from a list (Advanced)".
5. Click Next and scroll down to "Printers", click once to ­highlight and click Next.
6. Place a dot next to "Use the following port" and click N­ext.
7. In the "Install Printer Software Screen", on the left si­de scroll down to "HP"
and click once to highlight, then in the right-side scr­oll down to
"HP DeskJet 970 Cse", click on it to highlight, then ­click Next to install the software.


--
Carey Frisch
Microsoft MVP
Windows Desktop Experience -
Windows System & Performance

---------------------------------------------------------------

:

I am trying to install a deskjet 3820.

I have no Vista CD because the PC came with Vista Home pre-installed.

The HP support site says there is no Vista driver for this printer and tells
me to use a desket 970cse driver that is built into Vista. I have tried to
install the printer as a 970cse but when I select the that printer the
installation wizard prompts me to put a disk in.

I have no disk and no CD. What can I do? Is there a workaround for this?


Thanks - Adam
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top