Where can I get OUTRES.MSI?

R

Robert Williams

This has been a problem I've kinda avoided for some time now, but I just
can't avoid it anymore.

Installed on my Windows 2000 computer is Office 2000. When I purchased my
PDA and installed the ActiveSync software, Outlook 2002 was installed over
the Outlook 2000 (or it replaced it, don't know which).

Since then, whenever I try to add a COM Add-in (or perform a few other
tasks) I get a message box that states:
The feature you are trying to use is on a CD-ROM or other removable disk
that is not available.

Insert the 'Microsoft Outlook 2002' disk and click OK

Now, I have an Outlook 2002 disk, but when I insert it, I get the following
message:
The path 'Microsoft Outlook 2002' cannot be found. Verify that you have
access to this location and try again, or try to find the installation
package 'OUTRES.MSI' in a folder from which you can install the product
Microsoft Outlook 2002.

and yes, I have access to the CD-ROM

Thanks In Advance

RW
 
B

Brian Tillman

Robert Williams said:
Installed on my Windows 2000 computer is Office 2000. When I
purchased my PDA and installed the ActiveSync software, Outlook 2002
was installed over the Outlook 2000 (or it replaced it, don't know
which).

Since then, whenever I try to add a COM Add-in (or perform a few other
tasks) I get a message box that states:
The feature you are trying to use is on a CD-ROM or other
removable disk that is not available.

Insert the 'Microsoft Outlook 2002' disk and click OK

Now, I have an Outlook 2002 disk, but when I insert it, I get the
following message:
The path 'Microsoft Outlook 2002' cannot be found. Verify that you
have access to this location and try again, or try to find the
installation package 'OUTRES.MSI' in a folder from which you can
install the product Microsoft Outlook 2002.

Examine the CD and see what OUTxxxx.MSI exists on that CD.
 
R

Robert Williams

Did that, it doesn't.

I haven't been able to find it on any of the CDs, @microsoft, or on any of
the many sites that reference OUTRES.MSI

Thanks

RW
 
R

Robert Williams

:
: > Did that, it doesn't.
:
: There must be _some_ MSI file on that CD.
: --
: Brian Tillman


Oh, there are MSI files on the CD, but for some reason it won't accept them.
 

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