what makes the unread emails are not marked as unread....

P

PinkCrib

We have one exch2k and Outlook 2002 clients. Sometimes new incoming unread
emails are not marked as unread in Outlook. Why is that?
Thanks

Calvin
 
B

Ben M. Schorr, MVP

We have one exch2k and Outlook 2002 clients. Sometimes new incoming
unread
emails are not marked as unread in Outlook. Why is that?
Thanks

Calvin
Click to expand...

So you're saying that the messages are automatically being marked as read
somehow? Do you have a Rule running that is marking them as read?



--
-Ben-
Ben M. Schorr, MVP-OneNote/Outlook
Operations Coordinator
Stockholm/KSG - Honolulu
http://www.scgab.com
 
P

PinkCrib

Hi Ben,
That's correct, and we don't have rules set up. I am wondering if it's
possible caused by some other programs, such as Intellisync...

Thanks
Calvin
 
B

Ben M. Schorr - MVP

Hi Ben,
That's correct, and we don't have rules set up. I am wondering if it's
possible caused by some other programs, such as Intellisync...
Click to expand...

Yes, it's very possible that something like Intellisync could cause that
behavior - if they are touching the items they might be marking them as
read; either intentionally or inadvertently.
 

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