What is this" /o=Hosting/ou=US/cn=Recipients/cn=e115627324

[Guest]

Hi,
We have an ISP that hosts Exchange for us. We connect to the exchange server
via RPC over HTTP with out Outlook client. However, all our users see
something like this "/o=Hosting/ou=US/cn=Recipients/cn=e115627324" in the
FROM header in the SENT ITMS box. This what I get. It should show my email
address and name.

Also when people reply to my email address instead of quoting my name or
email it shows /o=Hosting/ou=US/cn=Recipients/cn=e115627324.

What is this? HOw can it be resloved. The Admin people in our ISP are unable
to resolve this and they say it is the client issue but I get this also under
Outlook Web Access when I go directly to the server on our ISP. Help

 

[Brian Tillman]

We have an ISP that hosts Exchange for us. We connect to the exchange
server via RPC over HTTP with out Outlook client. However, all our
users see something like this
"/o=Hosting/ou=US/cn=Recipients/cn=e115627324" in the FROM header in
the SENT ITMS box. This what I get. It should show my email address
and name.

Also when people reply to my email address instead of quoting my name
or email it shows /o=Hosting/ou=US/cn=Recipients/cn=e115627324.

What is this?

It's the X.400 format of your mailo address.

HOw can it be resloved.

What's the problem that needs resolving? The mail is coming through, isn't
it?

The Admin people in our ISP are
unable to resolve this and they say it is the client issue but I get
this also under Outlook Web Access when I go directly to the server
on our ISP.

The Exchange server contains the fields that control how the sender address
is displayed. They're not telling you the truth when they say it's a client
issue.

 

[Guest]

Brian,

Yes the mail is coming through but it does not look good when others try to
reply to me and instead of my name or email they get

/o=Hosting/ou=US/cn=Recipients/cn=e115627324

Can you tell me what exactly I should tell them to do the Exchange server or
point me to a technet document as they are so dumb they say the client is the
problem.

 

[Chris Scharff [MVP]]

Hi,
We have an ISP that hosts Exchange for us. We connect to the exchange server
via RPC over HTTP with out Outlook client. However, all our users see
something like this "/o=Hosting/ou=US/cn=Recipients/cn=e115627324" in the
FROM header in the SENT ITMS box. This what I get. It should show my email
address and name.

Also when people reply to my email address instead of quoting my name or
email it shows /o=Hosting/ou=US/cn=Recipients/cn=e115627324.

What is this? HOw can it be resloved. The Admin people in our ISP are unable
to resolve this and they say it is the client issue but I get this also under
Outlook Web Access when I go directly to the server on our ISP. Help

Sounds like your ASP is um... mistaken. When you look up the name of
other people in your GAL do you see a display name? If you sent to
another internal user via OWA does the same thing happen? If you can
produce this via OWA it's decidedly not a client problem.

--
Chris Scharff
Messaging Services Architect
MessageOne

Don't find fault, find a remedy. - Henry Ford

 

[Brian Tillman]

Can you tell me what exactly I should tell them to do the Exchange
server or point me to a technet document as they are so dumb they say
the client is the problem.

I can't, but the people in microsoft.public.exchange.admin can.