What does this error code mean? BCCode : 1000008e

Discussion in 'Windows XP General' started by Guest, Feb 17, 2005.

  1. Guest

    Guest Guest

    My PC generated this error code after 'recovering' from a serious error.
    BCCode:1000008e
    BCP1:C0000005
    BCP2:8056A536
    BCP3B7E2CC40
    BCP4:00000000
    OSVer:5_1_2600 SP2_0
    Product:768_1
    It still crashes and recovers from the same error. Is it an OS error or
    Software/Hardware.

    Thanks
     
    Guest, Feb 17, 2005
    #1
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  2. Guest

    James Hahn Guest

    This one seems closest to your situation:
    http://support.microsoft.com/?kbid=316424
    Error Message: The System Has Recovered from a Serious Problem
    --
    "phlebas" <> wrote in message
    news:...
    > My PC generated this error code after 'recovering' from a serious error.
    > BCCode:1000008e
    > BCP1:C0000005
    > BCP2:8056A536
    > BCP3B7E2CC40
    > BCP4:00000000
    > OSVer:5_1_2600 SP2_0
    > Product:768_1
    > It still crashes and recovers from the same error. Is it an OS error or
    > Software/Hardware.
    >
    > Thanks
     
    James Hahn, Feb 17, 2005
    #2
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  3. Guest

    David Candy Guest

    0x1000008e is same as 0x8e

    Driver Development Tools: Windows DDK

    Bug Check 0x8E: KERNEL_MODE_EXCEPTION_NOT_HANDLED
    The KERNEL_MODE_EXCEPTION_NOT_HANDLED bug check has a value of 0x0000008E. This indicates that a kernel-mode program generated an exception which the error handler did not catch.

    Parameters
    The following parameters are displayed on the blue screen.

    Parameter Description
    1 The exception code that was not handled
    2 The address at which the exception occurred
    3 The trap frame
    4 Reserved


    Cause
    This is a very common bug check. To interpret it, you must identify which exception was generated.

    Common exception codes include:

    a.. 0x80000002: STATUS_DATATYPE_MISALIGNMENT
    An unaligned data reference was encountered.

    b.. 0x80000003: STATUS_BREAKPOINT
    A breakpoint or ASSERT was encountered when no kernel debugger was attached to the system. • 0xC0000005: STATUS_ACCESS_VIOLATION

    A memory access violation occurred.

    For a complete list of exception codes, see the ntstatus.h file located in the inc directory of the Windows DDK.

    Resolving the Problem
    If you are not equipped to debug this problem, you should use some basic troubleshooting techniques. Make sure you have enough disk space. If a driver is identified in the bug check message, disable the driver or check with the manufacturer for driver updates. Try changing video adapters. Check with your hardware vendor for any BIOS updates. Disable BIOS memory options such as caching or shadowing.

    If you plan to debug this problem, you may find it difficult to obtain a stack trace. Parameter 2 (the exception address) should pinpoint the driver or function that caused this problem.

    If exception code 0x80000003 occurs, this indicates that a hard-coded breakpoint or assertion was hit, but the system was started with the /NODEBUG switch. This problem should rarely occur. If it occurs repeatedly, make sure a kernel debugger is connected and the system is started with the /DEBUG switch.

    If exception code 0x80000002 occurs, the trap frame will supply additional information.

    If the specific cause of the exception is unknown, the following should be considered:

    Hardware incompatibility. First, make sure that any new hardware installed is listed on the Microsoft Windows Hardware Compatibility List (HCL).

    Faulty device driver or system service. In addition, a faulty device driver or system service might be responsible for this error. Hardware issues, such as BIOS incompatibilities, memory conflicts, and IRQ conflicts can also generate this error.

    If a driver is listed by name within the bug check message, disable or remove that driver. Disable or remove any drivers or services that were recently added. If the error occurs during the startup sequence and the system partition is formatted with NTFS file system, you might be able to use Safe Mode to rename or delete the faulty driver. If the driver is used as part of the system startup process in Safe Mode, you need to start the computer by using the Recovery Console to access the file.

    If the problem is associated with Win32k.sys, the source of the error might be a third-party remote control program. If such software is installed, the service can be removed by starting the system using the Recovery Console and deleting the offending system service file.

    Check the System Log in Event Viewer for additional error messages that might help pinpoint the device or driver that is causing bug check 0x1E. Disabling memory caching of the BIOS might also resolve the error. You should also run hardware diagnostics, especially the memory scanner, supplied by the system manufacturer. For details on these procedures, see the owner’s manual for your computer.

    The error that generates this message can occur after the first restart during Windows Setup, or after Setup is finished. A possible cause of the error is lack of disk space for installation and system BIOS incompatibilities. For problems during Windows installation that are associated with lack of disk space, reduce the number of files on the target hard disk. Check for and delete any unneeded temporary files, Internet cache files, application backup files, and .chk files containing saved file fragments from disk scans. You can also use another hard disk with more free space for the installation. BIOS problems can be resolved by upgrading the system BIOS version.

    Send feedback on this topic. / Built on Thursday, February 13, 2003

    Memory Tester
    ============

    http://oca.microsoft.com/en/windiag.asp

    If it's not hardware
    ==============

    Type verifier in Start Run, follow the wizard but choose All Drivers. This will slow down your computer and cause more blue screen crashes but will pinpoint what is causing the crash (if the original error message didn't). Once you fix it you rerun verifier and turn it off.

    You will be creating a crash dump file in c:\windows\minidump every blue screen.

    Then

    If you have the XP SP2 Security Update CD

    Install symbols from <CD Drive Letter>:\SUPPORT\SYMBOLS

    Download
    http://www.microsoft.com/whdc/devtools/debugging/installx86.mspx

    Load the crash dump file into windbg (File - Load Crash Dump and it's in c:\windows\minidump) and READ WHAT IT SAYS, then
    Type
    !Analyze -v
    into Windbg's command line.
    (this will hopefully tell you the faulty component)

    If the above is too technical then email the crash dump files to davidc @ mvps.org. Don't send me lots of them. Just the one from your last crash and one from your next crash after you turn verifier on. And only one per mail.

    From Help (you want small memory dumps)
    ==================================
    To specify what Windows does if the system stops unexpectedly

    You must be logged on as an administrator or a member of the Administrators group in order to complete this procedure. If your computer is connected to a network, network policy settings might also prevent you from completing this procedure.

    1.. Open System in Control Panel.
    2.. On the Advanced tab, under Startup and Recovery, click Settings.
    3.. Under System Failure, select the check boxes that correspond to the actions you want Windows to perform if a Stop error occurs:
    a.. Write an event to the system log specifies that event information will be recorded in the system log.
    b.. Send an administrative alert specifies that your system administrator will be notified.
    c.. Automatically reboot specifies that Windows will automatically restart your computer.
    4.. Under Write Debugging Information, choose the type of information you want Windows to record when the system stops unexpectedly:
    a.. Small Memory Dump records the smallest amount of information that will help identify the problem. This option requires a paging file of at least 2 MB on the boot volume of your computer and specifies that Windows will create a new file each time the system stops unexpectedly. A history of these files is stored in the directory listed under Small Dump Directory.
    b.. Kernel Memory Dump records only kernel memory, which speeds up the process of recording information in a log when the system stops unexpectedly. Depending on the amount of RAM in your computer, you must have 50 MB to 800 MB available for the paging file on the boot volume. The file is stored in the directory listed under Dump File.
    c.. Complete Memory Dump records the entire contents of system memory when the system stops unexpectedly. If you choose this option you must have a paging file on the boot volume large enough to hold all of the physical RAM plus one megabyte (MB). The file is stored in the directory listed under Dump File.
    Notes

    a.. To open System, click Start, click Control Panel, and then double-click System.
    b.. You must have at least a 2-MB paging file on the computer's boot volume if you select Write an event to the system log or Send an administrative alert.
    c.. If you choose either Kernel Memory Dump or Complete Memory Dump and select the Overwrite any existing file check box, Windows always writes to the same file name. To save individual dump files, clear the Overwrite any existing file check box and change the file name after each Stop error.
    d.. You can save some memory if you clear the Write an event to the system log and Send an administrative alert check boxes. The memory saved depends on the computer, but typically about 60 KB to 70 KB are required by these features.
    e.. If you contact Microsoft Product Support Services about a Stop error, they might ask for the system-memory dump file generated by the Write Debugging Information option.
    Related Topics



    --
    ----------------------------------------------------------
    http://www.microscum.com/mscommunity/
    "phlebas" <> wrote in message news:...
    > My PC generated this error code after 'recovering' from a serious error.
    > BCCode:1000008e
    > BCP1:C0000005
    > BCP2:8056A536
    > BCP3B7E2CC40
    > BCP4:00000000
    > OSVer:5_1_2600 SP2_0
    > Product:768_1
    > It still crashes and recovers from the same error. Is it an OS error or
    > Software/Hardware.
    >
    > Thanks
     
    David Candy, Feb 17, 2005
    #3
  4. Guest

    Guest Guest

    Thanks for your response.
    Phlebas

    "James Hahn" wrote:

    > This one seems closest to your situation:
    > http://support.microsoft.com/?kbid=316424
    > Error Message: The System Has Recovered from a Serious Problem
    > --
    > "phlebas" <> wrote in message
    > news:...
    > > My PC generated this error code after 'recovering' from a serious error.
    > > BCCode:1000008e
    > > BCP1:C0000005
    > > BCP2:8056A536
    > > BCP3B7E2CC40
    > > BCP4:00000000
    > > OSVer:5_1_2600 SP2_0
    > > Product:768_1
    > > It still crashes and recovers from the same error. Is it an OS error or
    > > Software/Hardware.
    > >
    > > Thanks

    >
    >
    >
     
    Guest, Feb 18, 2005
    #4
  5. Guest

    Guest Guest

    Thanks for your response. I worked through your advice and now seem to have a
    fully functioning pc again. Windbg pointed to some ATI files, so I
    reinstalled the drivers.
    many thanks
    Phlebas

    "David Candy" wrote:

    > 0x1000008e is same as 0x8e
    >
    > Driver Development Tools: Windows DDK
    >
    > Bug Check 0x8E: KERNEL_MODE_EXCEPTION_NOT_HANDLED
    > The KERNEL_MODE_EXCEPTION_NOT_HANDLED bug check has a value of 0x0000008E. This indicates that a kernel-mode program generated an exception which the error handler did not catch.
    >
    > Parameters
    > The following parameters are displayed on the blue screen.
    >
    > Parameter Description
    > 1 The exception code that was not handled
    > 2 The address at which the exception occurred
    > 3 The trap frame
    > 4 Reserved
    >
    >
    > Cause
    > This is a very common bug check. To interpret it, you must identify which exception was generated.
    >
    > Common exception codes include:
    >
    > a.. 0x80000002: STATUS_DATATYPE_MISALIGNMENT
    > An unaligned data reference was encountered.
    >
    > b.. 0x80000003: STATUS_BREAKPOINT
    > A breakpoint or ASSERT was encountered when no kernel debugger was attached to the system. • 0xC0000005: STATUS_ACCESS_VIOLATION
    >
    > A memory access violation occurred.
    >
    > For a complete list of exception codes, see the ntstatus.h file located in the inc directory of the Windows DDK.
    >
    > Resolving the Problem
    > If you are not equipped to debug this problem, you should use some basic troubleshooting techniques. Make sure you have enough disk space. If a driver is identified in the bug check message, disable the driver or check with the manufacturer for driver updates. Try changing video adapters. Check with your hardware vendor for any BIOS updates. Disable BIOS memory options such as caching or shadowing.
    >
    > If you plan to debug this problem, you may find it difficult to obtain a stack trace. Parameter 2 (the exception address) should pinpoint the driver or function that caused this problem.
    >
    > If exception code 0x80000003 occurs, this indicates that a hard-coded breakpoint or assertion was hit, but the system was started with the /NODEBUG switch. This problem should rarely occur. If it occurs repeatedly, make sure a kernel debugger is connected and the system is started with the /DEBUG switch.
    >
    > If exception code 0x80000002 occurs, the trap frame will supply additional information.
    >
    > If the specific cause of the exception is unknown, the following should be considered:
    >
    > Hardware incompatibility. First, make sure that any new hardware installed is listed on the Microsoft Windows Hardware Compatibility List (HCL).
    >
    > Faulty device driver or system service. In addition, a faulty device driver or system service might be responsible for this error. Hardware issues, such as BIOS incompatibilities, memory conflicts, and IRQ conflicts can also generate this error.
    >
    > If a driver is listed by name within the bug check message, disable or remove that driver. Disable or remove any drivers or services that were recently added. If the error occurs during the startup sequence and the system partition is formatted with NTFS file system, you might be able to use Safe Mode to rename or delete the faulty driver. If the driver is used as part of the system startup process in Safe Mode, you need to start the computer by using the Recovery Console to access the file.
    >
    > If the problem is associated with Win32k.sys, the source of the error might be a third-party remote control program. If such software is installed, the service can be removed by starting the system using the Recovery Console and deleting the offending system service file.
    >
    > Check the System Log in Event Viewer for additional error messages that might help pinpoint the device or driver that is causing bug check 0x1E. Disabling memory caching of the BIOS might also resolve the error. You should also run hardware diagnostics, especially the memory scanner, supplied by the system manufacturer. For details on these procedures, see the owner’s manual for your computer.
    >
    > The error that generates this message can occur after the first restart during Windows Setup, or after Setup is finished. A possible cause of the error is lack of disk space for installation and system BIOS incompatibilities. For problems during Windows installation that are associated with lack of disk space, reduce the number of files on the target hard disk. Check for and delete any unneeded temporary files, Internet cache files, application backup files, and .chk files containing saved file fragments from disk scans. You can also use another hard disk with more free space for the installation. BIOS problems can be resolved by upgrading the system BIOS version.
    >
    > Send feedback on this topic. / Built on Thursday, February 13, 2003
    >
    > Memory Tester
    > ============
    >
    > http://oca.microsoft.com/en/windiag.asp
    >
    > If it's not hardware
    > ==============
    >
    > Type verifier in Start Run, follow the wizard but choose All Drivers. This will slow down your computer and cause more blue screen crashes but will pinpoint what is causing the crash (if the original error message didn't). Once you fix it you rerun verifier and turn it off.
    >
    > You will be creating a crash dump file in c:\windows\minidump every blue screen.
    >
    > Then
    >
    > If you have the XP SP2 Security Update CD
    >
    > Install symbols from <CD Drive Letter>:\SUPPORT\SYMBOLS
    >
    > Download
    > http://www.microsoft.com/whdc/devtools/debugging/installx86.mspx
    >
    > Load the crash dump file into windbg (File - Load Crash Dump and it's in c:\windows\minidump) and READ WHAT IT SAYS, then
    > Type
    > !Analyze -v
    > into Windbg's command line.
    > (this will hopefully tell you the faulty component)
    >
    > If the above is too technical then email the crash dump files to davidc @ mvps.org. Don't send me lots of them. Just the one from your last crash and one from your next crash after you turn verifier on. And only one per mail.
    >
    > From Help (you want small memory dumps)
    > ==================================
    > To specify what Windows does if the system stops unexpectedly
    >
    > You must be logged on as an administrator or a member of the Administrators group in order to complete this procedure. If your computer is connected to a network, network policy settings might also prevent you from completing this procedure.
    >
    > 1.. Open System in Control Panel.
    > 2.. On the Advanced tab, under Startup and Recovery, click Settings.
    > 3.. Under System Failure, select the check boxes that correspond to the actions you want Windows to perform if a Stop error occurs:
    > a.. Write an event to the system log specifies that event information will be recorded in the system log.
    > b.. Send an administrative alert specifies that your system administrator will be notified.
    > c.. Automatically reboot specifies that Windows will automatically restart your computer.
    > 4.. Under Write Debugging Information, choose the type of information you want Windows to record when the system stops unexpectedly:
    > a.. Small Memory Dump records the smallest amount of information that will help identify the problem. This option requires a paging file of at least 2 MB on the boot volume of your computer and specifies that Windows will create a new file each time the system stops unexpectedly. A history of these files is stored in the directory listed under Small Dump Directory.
    > b.. Kernel Memory Dump records only kernel memory, which speeds up the process of recording information in a log when the system stops unexpectedly. Depending on the amount of RAM in your computer, you must have 50 MB to 800 MB available for the paging file on the boot volume. The file is stored in the directory listed under Dump File.
    > c.. Complete Memory Dump records the entire contents of system memory when the system stops unexpectedly. If you choose this option you must have a paging file on the boot volume large enough to hold all of the physical RAM plus one megabyte (MB). The file is stored in the directory listed under Dump File.
    > Notes
    >
    > a.. To open System, click Start, click Control Panel, and then double-click System.
    > b.. You must have at least a 2-MB paging file on the computer's boot volume if you select Write an event to the system log or Send an administrative alert.
    > c.. If you choose either Kernel Memory Dump or Complete Memory Dump and select the Overwrite any existing file check box, Windows always writes to the same file name. To save individual dump files, clear the Overwrite any existing file check box and change the file name after each Stop error.
    > d.. You can save some memory if you clear the Write an event to the system log and Send an administrative alert check boxes. The memory saved depends on the computer, but typically about 60 KB to 70 KB are required by these features.
    > e.. If you contact Microsoft Product Support Services about a Stop error, they might ask for the system-memory dump file generated by the Write Debugging Information option.
    > Related Topics
    >
    >
    >
    > --
    > ----------------------------------------------------------
    > http://www.microscum.com/mscommunity/
    > "phlebas" <> wrote in message news:...
    > > My PC generated this error code after 'recovering' from a serious error.
    > > BCCode:1000008e
    > > BCP1:C0000005
    > > BCP2:8056A536
    > > BCP3B7E2CC40
    > > BCP4:00000000
    > > OSVer:5_1_2600 SP2_0
    > > Product:768_1
    > > It still crashes and recovers from the same error. Is it an OS error or
    > > Software/Hardware.
    > >
    > > Thanks

    >
     
    Guest, Feb 18, 2005
    #5
  6. Guest

    atzoya

    Joined:
    Oct 26, 2006
    Messages:
    1
    Likes Received:
    0
    same problem

    I have the same problem with my computer, and i did everything that I read here, but I cant understand where my problem is.
    I have a new computer with :
    Abit IL8
    Corsair TWIN2X 1GB DDR2 667MHz
    Pentium D 945+ 3.4GHz
    ASUS Nvidia 7600GT Silent

    I ruled out hardware problems because I have no problems while using Ubuntu. By the way I'm using the normal Windows XP Pro SP2 (Not the 64bit one) and i already had 5 restarts this week. Hardware is updated and bios is updated 2.
    I would be very much obliged if annyone can help.
    This is the minidump generated (any idea where the problem is):

     
    atzoya, Oct 26, 2006
    #6
  7. Guest

    billybobbbuddy

    Joined:
    Nov 11, 2007
    Messages:
    70
    Likes Received:
    0
    Location:
    SouthEast Ohio
    What does this error code mean?

    I had the same situation happen to me. I was surfing the web one morning and my computer just shut down and started right back up with a bunch of error codes similar to the ones mentioned. I checked my drivers under device manager as well and everything was working fine. So, what now? I am also going to run my A.V. & A. Spyware as well and see what happens. I have to be honest though, this is the first time this has happened to my computer since I bought it new a year ago! I have had no real problems since!
     
    billybobbbuddy, May 7, 2008
    #7
  8. Guest

    bob22000

    Joined:
    Oct 26, 2008
    Messages:
    1
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    0
    My weird comp

    I too have suffered this problem for a while and I'm still trying to find a solution.
    My comp has an AMD anthlon 64 and 1.5 gb of ram (a 1gb and a 512mb) the mobo recognises the ram to be running at single channel . Also when i was upgrading my comp I found that the ram slots weren't labelled correctly. By this i mean that the slots were labelled in what i would call a conventional manner - 1234 - but for some reason mine only works if i put 1 in slot 1 and 1 in slot 3 so this to me means that the mobo recongises the slot 3 as 2 and 2 as 3 so the slots should be labelled 1324. If that makes any sense at all. I have also read that this problem could be caused by faulty drivers which might be the old printer driveres i left on there after i changed printer - but they have since been deleted. I'm trying desperately not to reformat my computer as i have currently nearly 90 programs on my computer and i sure as hell don't want to have reinstall all of those as well as drivers - it would take me a few years The third and final issue that i have read about that could be a cause is antivirus. I use adaware every 2 weeks to check for bugs, i have nod 32 and zone alarm. All of these i update regulary. Despite all this Windows thinks that my antivirus software is either "turned off or out of date"

    Sorry if i have confused anyone and I'm happy to answer any questions.
    Any help would be greatly appreciated.
     
    bob22000, Oct 26, 2008
    #8
  9. Guest

    Aasi

    Joined:
    Jan 6, 2009
    Messages:
    1
    Likes Received:
    0
    I had the same situation happen to me. My Computer is reboots randomly with appearing a blue screen just for a secend, when it boots back , the error message is:


    The system has recovered from a serious error.
    A log of this error has been created
    Please tell Microsoft about this problem.

    Error Signature

    BCCode : 1000008e BCP1 : C0000005 BCP2 : 805C50E2 BCP3 : AAC72C4C
    BCP4 : 00000000 OSVer : 5_1_2600 SP : 2_0 Product : 256_1

    The Following Files will be includes in the error report:
    > Mini010609-01.dmp
    > sysdata.xml

    I have to be honest, this is the first time this has happened to my computer since I bought it 2 year ago! I have had no real problems since!

    First time its happend when I am trying to install a softwere in my old Computer
    With Mother board and processer (1GHz)
    with 256 of RAM
    But 80GB HARD is same old

    After that Just before 1 month I replace my computer with the
    Mother Board(Pentium 4),
    Processer (with 3.0 GHz)
    and 512 RAM

    But now when I attempt to Install Audio and video drivers, execatly the same error is created after some time and sometimes on time.
    To resolve that error:
    > I have made the new partition of the Hard Disk many times
    > Change CD-ROM
    > Applying different Windows and different CDs of Windows

    But the problem is still here. Any one there who solve my problem please

    My e-mail Address:


    Thanks!
     
    Aasi, Jan 6, 2009
    #9
  10. Guest

    Gordy579

    Joined:
    Dec 25, 2011
    Messages:
    1
    Likes Received:
    0
    I guess that this issue has been resolved but for anyone with the same problem that has been led here by Google let me tell you my story. I kept getting the blue screen and at times the pc would restart for me to sign in and then go to blue screen again for it to restart again this went on for some time until I was willing to discard said PC. I didn't know if this was a hardware or a software problem. It used to happen sometimes when I picked the laptop up so I thought there might be a loose connection somewhere. I then remebered that I used to get a message that said that the 'ATI graphics driver had stopped but has now recovered'. So I thought as a last resort I would have a look, went into Device Manager clicked on Display adapters right clicked on ATI Radeon Xpress series went to properties then clicked driver, clicked on uninstal clicked ok and restarted the lapstop. When it resarted it opened in Safe mode, I restarted again and voila problem now resolved. May not help everyone with this problem but worth a shot.
     
    Gordy579, Dec 25, 2011
    #10
  11. Guest

    Mikis

    Joined:
    Feb 2, 2012
    Messages:
    1
    Likes Received:
    0
    Moj racunar generise sledecu kod gresku. Molim pomoc, sta mi ne valja u racunaru?
    (My PC generated this error code after 'recovering' from a serious error. Help!):

    Potpis problema
    Ime događaja problema: BlueScreen
    Verzija operativnog sistema: 6.1.7601.2.1.0.256.1
    ID lokalnog standarda: 9242

    Dodatne informacije o problemu
    BCCode: 1000008e
    BCP1: C0000005
    BCP2: 91FE437C
    BCP3: 8BB73CB8
    BCP4: 00000000
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1
    ID grupe: IP_MISALIGNED
    Informacije o serveru: 7daf966f-4723-4737-8b04-cdd97f721762

    Hvala (Thanks)!
     
    Mikis, Feb 2, 2012
    #11
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