Webpage not opening in IE7

[HanLee]

My Vista Home Premium desktop won't open one particular website (klm.com),
whenever I try to open this site the little circle goes on circling in the
tab and that's it. I have no difficulty to connect to this site in my, very
old, XP laptop, which has IE7 as well. So I suppose the error lies in some
erratic setting, as I'm not an expert but an ordinary PC-user I haven't a
clue what to do to solve this thing.
I do hope somebody out there can help me in this matter.
Thanks in advance.
HanLee

 

[Rick Rogers]

Hi,

Did it ever work on this system? If so, then it may simply be the resolver
cache. Make sure any instances of IE7 are closed, not just minimized. Click
start, type CMD and right click the entry in the start menu, select 'run as
administrator'. Agree to the UAC prompt, then from the command line run
"ipconfig /flushdns" (without the quotes). When complete, close the command
prompt and reopen IE7 and attempt to connect to that site.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

 

[John Barnes]

Also check to see if you put in specific DNS settings in the one that works.
Some ISP's specify the sites that should be entered and not use
automatically detect settings

 

[HanLee]

I flushed the DNS cache, no positive result afterwards.
On the TC/IP properties on my laptop (the one which connects to the page
properly) no DNS setting are specified nor an ip address or subwaymask, the
tab is totally empty. In my Vista PC the same tap shows "all the works", DNS
numers, ip, subwaymask etc.
It's only this single page (klm.com) which gives this problem.
Regards, HanLee

 

[Rick Rogers]

Hi,

Click start, type notepad, then right click the entry in the start menu and
choose 'run as administrator'. Click file/open, then set the file types in
the resulting dialog to all files. Navigate to
C:\Windows\System32\Drivers\Etc and select the hosts (no extension) file.
See if there is a line in here that lists it. If so, delete that line, then
close the file saving changes.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

 

[HanLee]

Thank you so much for your quick answers!
I followed your instructions, but there was no line in the host file that
could be removed, everything was allright there.
Finally the problem was solved when I configurated the installed virus
program on my PC (without endangering the main security items!)
And then, halleluja, the connection to the website was restored and still
works as it should.
Thanks for your support.
Regards, HanLee

 

[John Barnes]

Glad you were able to solve your problem and thanks for posting the solution
so others may benefit.