WDS: no results in OLK 2007 with caching mode and no AD integration

[rudolf]

Hi,

I experience problems on PCs with the following configuration:

Windows XP SP2
WDS 3.0.1
Outlook 2007, caching mode enabled
PC is not AD integrated, i.e. workgroup member

When trying to search in Outlook, no results are returned. I read all
the articles about MDAC, HCR\Outlook.Application etc, but had no
success in solving the problem.

I observed the following: on PCs which are members in AD, everything
works ok. When opening the indexing control panel on a member PC, the
search location for Outlook looks like the following:

[Outlook icon]Microsoft Office Outlook (DOMAIN\username)

On the PC which is a workgroup member it looks like the following:

[Outlook icon]Microsoft Office Outlook (PCNETBIOSNAME\username)

Since the PC is not a AD member (we are migrating at this time from a
different server operating system to MS and it takes some time to
update all PCs etc, so please no questions like "why no AD" or "do not
change to MS" or whatever) WDS does not seem to use the correct user
to attach the Outlook data, i.e. it uses the local credentials instead
of the credentials in AD. In our configuration the local password is
the same as in AD for all users.

Any idea how to change this?

Thanks.

Regards,
Malte

 

[Roady [MVP]]

The fact that your passwords are the same doesn't make any difference in
this case since the security identified with the associated user is
different.

In Outlook; do you have the Exchange mailbox enabled to be indexed? Then I
would expect that the mailbox will get indexed while Outlook is running.

 

[rudolf]

Thanks for the answer. Where do I do this?

 

[Roady [MVP]]

Tools-> Options...-> Search Options...

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


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[rudolf]

All checkmarks are set on all available folders in the options.

 

[rudolf]

All checkmarks are set here.