WD - Unable to Update - Error 0x80240022

[Guest]

Upgraded from Antispy yesterday but WDB2 will not update. The error relates
to a wrong diskette in the drive (don't have a floppy). Tried most of the
suggestons so far but no fix yet. I have similar problems on this machine
with Windows Update and invariably need to do manual updates. Does the WD
service operate the same way?

 

[Bill Sanderson]

We need to solve the underlying issue with Windows Update--because that is
the mechanism that Windows Defender uses to acquire signature updates.

I have a "prescription" for your symptom, but I don't think it fixes your
underlying issue--so I'm not sure it'll do much for you. It may be worth
trying, however:

I'll leave the original quoted message in the cut and paste so you can see
whether it seems like the same error message you are seeing:

(the message is from Steve Dodson of Microsoft)
---
Andre,



Can you try this?



1) Uninstall WD thru Add and Remove Programs

2) Launch cmd prompt

3) MsiExec.exe /x {A5CC2A09-E9D3-49EC-923D-03874BBD4C2C}

4) Delete all contents of Directory of C:\Documents and Settings\All
Users\Application Data\Microsoft\Windows Defender\Definition Updates

5) Reinstall WD



Let me know if that works for you.



--
-steve

Steve Dodson [MSFT]
Windows Defender Beta Lead
MCSE, CISSP
http://blogs.technet.com/stevedod
--

This posting is provided "AS IS" with no warranties, and confers no rights.
Use of included script samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm

Note: For the benefit of the community-at-large, all responses to this
message are best directed to the newsgroup/thread from which they
originated.

Yes, also getting this on Server 2003.
--
Andre
Extended64 | http://www.extended64.com
Blog | http://www.extended64.com/blogs/andre
http://spaces.msn.com/members/adacosta
FAQ for MS AntiSpy http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm

--

 

[Guest]

Thanks Bill. Had already tried Steves suggestion but it didn't solve my
problem. I eventually tracked down a cure from
http://castlecops.com/t106642-How_To_Fix_Windows_Update_BITS_Newly_Edited.html
which sorted my WU and Defender problem. I've yet to see if it is a permanent
cure since a previous similar fix some months back unravelled.

Brian

We need to solve the underlying issue with Windows Update--because that is
the mechanism that Windows Defender uses to acquire signature updates.

I have a "prescription" for your symptom, but I don't think it fixes your
underlying issue--so I'm not sure it'll do much for you. It may be worth
trying, however:

I'll leave the original quoted message in the cut and paste so you can see
whether it seems like the same error message you are seeing:

(the message is from Steve Dodson of Microsoft)
---
Andre,



Can you try this?



1) Uninstall WD thru Add and Remove Programs

2) Launch cmd prompt

3) MsiExec.exe /x {A5CC2A09-E9D3-49EC-923D-03874BBD4C2C}

4) Delete all contents of Directory of C:\Documents and Settings\All
Users\Application Data\Microsoft\Windows Defender\Definition Updates

5) Reinstall WD



Let me know if that works for you.



--
-steve

Steve Dodson [MSFT]
Windows Defender Beta Lead
MCSE, CISSP
http://blogs.technet.com/stevedod
--

This posting is provided "AS IS" with no warranties, and confers no rights.
Use of included script samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm

Note: For the benefit of the community-at-large, all responses to this
message are best directed to the newsgroup/thread from which they
originated.

Yes, also getting this on Server 2003.
--
Andre
Extended64 | http://www.extended64.com
Blog | http://www.extended64.com/blogs/andre
http://spaces.msn.com/members/adacosta
FAQ for MS AntiSpy http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm

--

Upgraded from Antispy yesterday but WDB2 will not update. The error
relates
to a wrong diskette in the drive (don't have a floppy). Tried most of the
suggestons so far but no fix yet. I have similar problems on this machine
with Windows Update and invariably need to do manual updates. Does the WD
service operate the same way?

 

[Bill Sanderson]

Bits definitely is the underlying mechanism which needs to keep working. I
haven't had problems with it, I'm glad to say, so I don't have thoughts
about what might cause them.

Glad you solved it.
--

Thanks Bill. Had already tried Steves suggestion but it didn't solve my
problem. I eventually tracked down a cure from
http://castlecops.com/t106642-How_To_Fix_Windows_Update_BITS_Newly_Edited.html
which sorted my WU and Defender problem. I've yet to see if it is a
permanent
cure since a previous similar fix some months back unravelled.

Brian

We need to solve the underlying issue with Windows Update--because that
is
the mechanism that Windows Defender uses to acquire signature updates.

I have a "prescription" for your symptom, but I don't think it fixes your
underlying issue--so I'm not sure it'll do much for you. It may be worth
trying, however:

I'll leave the original quoted message in the cut and paste so you can
see
whether it seems like the same error message you are seeing:

(the message is from Steve Dodson of Microsoft)
---
Andre,



Can you try this?



1) Uninstall WD thru Add and Remove Programs

2) Launch cmd prompt

3) MsiExec.exe /x {A5CC2A09-E9D3-49EC-923D-03874BBD4C2C}

4) Delete all contents of Directory of C:\Documents and
Settings\All
Users\Application Data\Microsoft\Windows Defender\Definition Updates

5) Reinstall WD



Let me know if that works for you.



--
-steve

Steve Dodson [MSFT]
Windows Defender Beta Lead
MCSE, CISSP
http://blogs.technet.com/stevedod
--

This posting is provided "AS IS" with no warranties, and confers no
rights.
Use of included script samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm

Note: For the benefit of the community-at-large, all responses to this
message are best directed to the newsgroup/thread from which they
originated.

Yes, also getting this on Server 2003.
--
Andre
Extended64 | http://www.extended64.com
Blog | http://www.extended64.com/blogs/andre
http://spaces.msn.com/members/adacosta
FAQ for MS AntiSpy
http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm

message
I upgraded windows defender beta2 from microsoft antispyware beta1.When
I
updated definitions,a message appeared
"windows defender was unable to complete the update: 0x80240022.The
wrong
diskette is in the drive.Insert %2 (volume serial number: %3)
into
drive
%1"

Windows Defender Version: 1.1.1051.0
Engine Version: 1.1.1185.0
Signature Version: 1.0.0.0

Windows server 2003 5.2.3790 Service Pack 1 Build 3790
AMD processor

--

message

Upgraded from Antispy yesterday but WDB2 will not update. The error
relates
to a wrong diskette in the drive (don't have a floppy). Tried most of
the
suggestons so far but no fix yet. I have similar problems on this
machine
with Windows Update and invariably need to do manual updates. Does the
WD
service operate the same way?