J
jyeager
I am receiving the above error from VSS in my application logs when I try to
backup with Mozy and Retrospect....
I was on the phone with Mozy support trying to debug the probelm with no
luck. We've tried reregistering the vss dlls and restarting services with no
luck.
As soon as Mozy reports it is doing the shadow copy I get the log entry
below. After reboot it is clear.
Vssadmin list writers always displays this after the bad shadow copy also:
Writer name: 'System Writer'
Writer Id: {e8132975-6f93-4464-a53e-1050253ae220}
Writer Instance Id: {8ee71f5a-4c1a-4822-8f0a-7886bde8880b}
State: [1] Stable
Last error: Non-retryable error
Writer name: 'ASR Writer'
Writer Id: {be000cbe-11fe-4426-9c58-531aa6355fc4}
Writer Instance Id: {d2e8cc32-aea9-4388-aa65-c0099f2a46f2}
State: [5] Waiting for completion
Last error: No error
Writer name: 'MSSearch Service Writer'
Writer Id: {cd3f2362-8bef-46c7-9181-d62844cdc0b2}
Writer Instance Id: {4dd49e66-f99d-44bc-af18-121ecc7add85}
State: [5] Waiting for completion
Last error: No error
Writer name: 'BITS Writer'
Writer Id: {4969d978-be47-48b0-b100-f328f07ac1e0}
Writer Instance Id: {b41f32fa-c40f-4e33-860c-876c7c086e43}
State: [5] Waiting for completion
Last error: No error
Writer name: 'Registry Writer'
Writer Id: {afbab4a2-367d-4d15-a586-71dbb18f8485}
Writer Instance Id: {414ff5ca-5788-4ab7-bf0b-43d4b31635c0}
State: [5] Waiting for completion
Last error: No error
Writer name: 'COM+ REGDB Writer'
Writer Id: {542da469-d3e1-473c-9f4f-7847f01fc64f}
Writer Instance Id: {21dccfed-4e1f-4286-81d8-a0aee02ed7d4}
State: [5] Waiting for completion
Last error: No error
Writer name: 'WMI Writer'
Writer Id: {a6ad56c2-b509-4e6c-bb19-49d8f43532f0}
Writer Instance Id: {a90a98db-6ecc-4df0-98e9-eddc610f7874}
State: [5] Waiting for completion
Last error: No error
Writer name: 'Shadow Copy Optimization Writer'
Writer Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
Writer Instance Id: {8c2e2e36-1030-41a1-be03-43f9312b864c}
State: [5] Waiting for completion
Last error: No error
Here is the copy from the event log details:
- System
- Provider
[ Name] VSS
- EventID 8194
[ Qualifiers] 0
Level 2
Task 0
Keywords 0x80000000000000
- TimeCreated
[ SystemTime] 2009-06-29T04:56:56.000Z
EventRecordID 6756
Channel Application
Computer MAIN
Security
- EventData
0x80070005
Operation: Gathering Writer Data Context: Writer Class Id:
{e8132975-6f93-4464-a53e-1050253ae220} Writer Name: System Writer Writer
Instance ID: {af302b14-01a6-44a8-996d-39283fdb7ac2}
2D20436F64653A20575254575254494330303030313038382D2043616C6C3A20575254575254494330303030313035362D205049443A202030303030313232382D205449443A202030303030343832342D20434D443A2020433A5C57696E646F77735C73797374656D33325C737663686F73742E657865202D6B204E6574776F726B53657276696365202020202020202D20557365723A204E5420415554484F524954595C4E4554574F524B2053455256494345202020202D205369643A2020532D312D352D3230
--------------------------------------------------------------------------------
Binary data:
In Words
0000: 6F43202D 203A6564 57545257 43495452
0008: 30303030 38383031 6143202D 203A6C6C
0010: 57545257 43495452 30303030 36353031
0018: 4950202D 20203A44 30303030 38323231
0020: 4954202D 20203A44 30303030 34323834
0028: 4D43202D 20203A44 575C3A43 6F646E69
0030: 735C7377 65747379 5C32336D 68637673
0038: 2E74736F 20657865 4E206B2D 6F777465
0040: 65536B72 63697672 20202065 20202020
0048: 7355202D 203A7265 4120544E 4F485455
0050: 59544952 54454E5C 4B524F57 52455320
0058: 45434956 20202020 6953202D 20203A64
0060: 2D312D53 30322D35
In Bytes
0000: 2D 20 43 6F 64 65 3A 20 - Code:
0008: 57 52 54 57 52 54 49 43 WRTWRTIC
0010: 30 30 30 30 31 30 38 38 00001088
0018: 2D 20 43 61 6C 6C 3A 20 - Call:
0020: 57 52 54 57 52 54 49 43 WRTWRTIC
0028: 30 30 30 30 31 30 35 36 00001056
0030: 2D 20 50 49 44 3A 20 20 - PID:
0038: 30 30 30 30 31 32 32 38 00001228
0040: 2D 20 54 49 44 3A 20 20 - TID:
0048: 30 30 30 30 34 38 32 34 00004824
0050: 2D 20 43 4D 44 3A 20 20 - CMD:
0058: 43 3A 5C 57 69 6E 64 6F C:\Windo
0060: 77 73 5C 73 79 73 74 65 ws\syste
0068: 6D 33 32 5C 73 76 63 68 m32\svch
0070: 6F 73 74 2E 65 78 65 20 ost.exe
0078: 2D 6B 20 4E 65 74 77 6F -k Netwo
0080: 72 6B 53 65 72 76 69 63 rkServic
0088: 65 20 20 20 20 20 20 20 e
0090: 2D 20 55 73 65 72 3A 20 - User:
0098: 4E 54 20 41 55 54 48 4F NT AUTHO
00a0: 52 49 54 59 5C 4E 45 54 RITY\NET
00a8: 57 4F 52 4B 20 53 45 52 WORK SER
00b0: 56 49 43 45 20 20 20 20 VICE
00b8: 2D 20 53 69 64 3A 20 20 - Sid:
00c0: 53 2D 31 2D 35 2D 32 30 S-1-5-20
Any help would be greatly appreciated!!!! (This error is occuring on my
custom built desktop and my HP laptop both with Vista 64 Bit Ultimate
installed)
backup with Mozy and Retrospect....
I was on the phone with Mozy support trying to debug the probelm with no
luck. We've tried reregistering the vss dlls and restarting services with no
luck.
As soon as Mozy reports it is doing the shadow copy I get the log entry
below. After reboot it is clear.
Vssadmin list writers always displays this after the bad shadow copy also:
Writer name: 'System Writer'
Writer Id: {e8132975-6f93-4464-a53e-1050253ae220}
Writer Instance Id: {8ee71f5a-4c1a-4822-8f0a-7886bde8880b}
State: [1] Stable
Last error: Non-retryable error
Writer name: 'ASR Writer'
Writer Id: {be000cbe-11fe-4426-9c58-531aa6355fc4}
Writer Instance Id: {d2e8cc32-aea9-4388-aa65-c0099f2a46f2}
State: [5] Waiting for completion
Last error: No error
Writer name: 'MSSearch Service Writer'
Writer Id: {cd3f2362-8bef-46c7-9181-d62844cdc0b2}
Writer Instance Id: {4dd49e66-f99d-44bc-af18-121ecc7add85}
State: [5] Waiting for completion
Last error: No error
Writer name: 'BITS Writer'
Writer Id: {4969d978-be47-48b0-b100-f328f07ac1e0}
Writer Instance Id: {b41f32fa-c40f-4e33-860c-876c7c086e43}
State: [5] Waiting for completion
Last error: No error
Writer name: 'Registry Writer'
Writer Id: {afbab4a2-367d-4d15-a586-71dbb18f8485}
Writer Instance Id: {414ff5ca-5788-4ab7-bf0b-43d4b31635c0}
State: [5] Waiting for completion
Last error: No error
Writer name: 'COM+ REGDB Writer'
Writer Id: {542da469-d3e1-473c-9f4f-7847f01fc64f}
Writer Instance Id: {21dccfed-4e1f-4286-81d8-a0aee02ed7d4}
State: [5] Waiting for completion
Last error: No error
Writer name: 'WMI Writer'
Writer Id: {a6ad56c2-b509-4e6c-bb19-49d8f43532f0}
Writer Instance Id: {a90a98db-6ecc-4df0-98e9-eddc610f7874}
State: [5] Waiting for completion
Last error: No error
Writer name: 'Shadow Copy Optimization Writer'
Writer Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
Writer Instance Id: {8c2e2e36-1030-41a1-be03-43f9312b864c}
State: [5] Waiting for completion
Last error: No error
Here is the copy from the event log details:
- System
- Provider
[ Name] VSS
- EventID 8194
[ Qualifiers] 0
Level 2
Task 0
Keywords 0x80000000000000
- TimeCreated
[ SystemTime] 2009-06-29T04:56:56.000Z
EventRecordID 6756
Channel Application
Computer MAIN
Security
- EventData
0x80070005
Operation: Gathering Writer Data Context: Writer Class Id:
{e8132975-6f93-4464-a53e-1050253ae220} Writer Name: System Writer Writer
Instance ID: {af302b14-01a6-44a8-996d-39283fdb7ac2}
2D20436F64653A20575254575254494330303030313038382D2043616C6C3A20575254575254494330303030313035362D205049443A202030303030313232382D205449443A202030303030343832342D20434D443A2020433A5C57696E646F77735C73797374656D33325C737663686F73742E657865202D6B204E6574776F726B53657276696365202020202020202D20557365723A204E5420415554484F524954595C4E4554574F524B2053455256494345202020202D205369643A2020532D312D352D3230
--------------------------------------------------------------------------------
Binary data:
In Words
0000: 6F43202D 203A6564 57545257 43495452
0008: 30303030 38383031 6143202D 203A6C6C
0010: 57545257 43495452 30303030 36353031
0018: 4950202D 20203A44 30303030 38323231
0020: 4954202D 20203A44 30303030 34323834
0028: 4D43202D 20203A44 575C3A43 6F646E69
0030: 735C7377 65747379 5C32336D 68637673
0038: 2E74736F 20657865 4E206B2D 6F777465
0040: 65536B72 63697672 20202065 20202020
0048: 7355202D 203A7265 4120544E 4F485455
0050: 59544952 54454E5C 4B524F57 52455320
0058: 45434956 20202020 6953202D 20203A64
0060: 2D312D53 30322D35
In Bytes
0000: 2D 20 43 6F 64 65 3A 20 - Code:
0008: 57 52 54 57 52 54 49 43 WRTWRTIC
0010: 30 30 30 30 31 30 38 38 00001088
0018: 2D 20 43 61 6C 6C 3A 20 - Call:
0020: 57 52 54 57 52 54 49 43 WRTWRTIC
0028: 30 30 30 30 31 30 35 36 00001056
0030: 2D 20 50 49 44 3A 20 20 - PID:
0038: 30 30 30 30 31 32 32 38 00001228
0040: 2D 20 54 49 44 3A 20 20 - TID:
0048: 30 30 30 30 34 38 32 34 00004824
0050: 2D 20 43 4D 44 3A 20 20 - CMD:
0058: 43 3A 5C 57 69 6E 64 6F C:\Windo
0060: 77 73 5C 73 79 73 74 65 ws\syste
0068: 6D 33 32 5C 73 76 63 68 m32\svch
0070: 6F 73 74 2E 65 78 65 20 ost.exe
0078: 2D 6B 20 4E 65 74 77 6F -k Netwo
0080: 72 6B 53 65 72 76 69 63 rkServic
0088: 65 20 20 20 20 20 20 20 e
0090: 2D 20 55 73 65 72 3A 20 - User:
0098: 4E 54 20 41 55 54 48 4F NT AUTHO
00a0: 52 49 54 59 5C 4E 45 54 RITY\NET
00a8: 57 4F 52 4B 20 53 45 52 WORK SER
00b0: 56 49 43 45 20 20 20 20 VICE
00b8: 2D 20 53 69 64 3A 20 20 - Sid:
00c0: 53 2D 31 2D 35 2D 32 30 S-1-5-20
Any help would be greatly appreciated!!!! (This error is occuring on my
custom built desktop and my HP laptop both with Vista 64 Bit Ultimate
installed)