VPN Error 619 Only at the Office - Home OK

[Guest]

In the office when I try to connect to a remote client's VPN I connect then
get the "Verifying username and password..." dialog window then I get an
error box:
---
Error 619: A connection to the remote computer could not be established, so
the port used for this connection was closed...
---
At home (or off of the network) I can connect successfully. I have XP Pro
SP2, and am local admin.

Our client sent their VPN settings and my settings are the same with the
exception of ICS. On the screenshot they sent, it as the last 2 boxes
checked:
1. "Establish a dial-up connection whenever a computer on my network
attempts to access the Internet"
2. "Allow other network users to control or disable the shared Internet
connection"

On my client, I have "Internet Connection Sharing has been disabled by the
network administrator"

ICS should not be causing any problems right? If it is the problem, how do I
change the group policy? Any other ideas?

Thanks in advance.

 

[Robert L [MVP - Networking]]

In many cases, VPN error 619 is security settings issue. Also, it is not recommended to VPN on ICS. These search result may help,

VPN error codeReceiving VPN error 619 while connecting to a VPN via SBC .... VPN Error 649 - The account does not have permission to dial-in - Case Study ...
http://www.chicagotech.net/vpnerrors.htm


VPN IssuesMany users have reported that they were experienced some difficulties after installing VPN on w2k/xp running ICS and ICS clients may receive "Error: Page ...
http://www.chicagotech.net/vpn.htm


Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com
In the office when I try to connect to a remote client's VPN I connect then
get the "Verifying username and password..." dialog window then I get an
error box:
---
Error 619: A connection to the remote computer could not be established, so
the port used for this connection was closed...
---
At home (or off of the network) I can connect successfully. I have XP Pro
SP2, and am local admin.

Our client sent their VPN settings and my settings are the same with the
exception of ICS. On the screenshot they sent, it as the last 2 boxes
checked:
1. "Establish a dial-up connection whenever a computer on my network
attempts to access the Internet"
2. "Allow other network users to control or disable the shared Internet
connection"

On my client, I have "Internet Connection Sharing has been disabled by the
network administrator"

ICS should not be causing any problems right? If it is the problem, how do I
change the group policy? Any other ideas?

Thanks in advance.

 

[Guest]

Thanks for the reply.
The strange thing is that I am NOT using ICS at the office (group policy) so
why can I connect at home but not at office? Same connect, login, password,
etc. At home I have dialup only, but another consultant has same issue. For
him, he has high speed at his house and can connect.