VPN Connection Issue

[Steph]

Hi All and thanks in advance.

Server:
Win2000 Server running TS
SP 4 installed

Client PCs
Windows XP Pro
SPs all up to date
Connect to VPN Via MS "Connect to.."
TS Connect using "Remote Descktop Connection"

I have a confusing prob where if one person disconnects from their VPN
session, everyone else is disconnected and no one can reconnect for 15 - 20
mins.

This has been going on for quite some time now and service packs don't seem
to have any part in this prob. This connection prob was also happening
before TS was installed. So I pretty sure its to do with the actual VPN
connection.

Problem:

Clients are all XP Pro, connect via VPN connection in XP, then they use RDC
for connection to Windows 2000 Terminal Server.

There are no error in the Server logs either.

I can, however, log on and off and not cause this error. Their settings are
all standard settings and everything is the same. The only diff is that the
problem PCs are located in a diff state and they are using Serviced Offices
with their inhouse Internet connections. But I don't think that is the
problem.

Has anyone else had this happen to them? And why is it doing this?

Cheers
Steph.

 

[Bob Qin [MSFT]]

Hi Steph,

Thank you for posting here.

First I recommend that you try the Windows XP built-in VPN connection on
the problematic PC. What is the result?

305550 How to configure a VPN connection to your corporate network in
Windows
http://support.microsoft.com/?id=305550

If the problem still persists, please let me know the following information.

1 What is the detailed symptom when client try to connect to VPN server
after disconnected? Is there any error message?

2 Is there any related error in the event logs on clients?

3 The problematic clients you meant are those disconnected clients or those
cannot create VPN connection?

In addition, please run the MPS Reporting tool on both the client and the
server to collect the system information for further research.

1. Visit the following web page:

http://microsoft.com/downloads/details.aspx?FamilyId=CEBF3C7C-7CA5-408F-88B7
-F9C79B7306C0&displaylang=en

2. Download the file MPSRPT_SETUPPerf.EXE

3. Double-click MPSRPT_SETUPPerf.EXE to run the tool.

4. On your system a CAB file will be generated for your convenience in the
%systemroot%\MPSReports\Setup\<Report Type>\Cab directory called
%COMPUTERNAME%_MPSReports.CAB. The CAB file will contain the reports
generated by the MPS Reporting Tool. Please send the cab file to
(e-mail address removed). (where %systemroot% is the Windows system folder,
such as C:\Windows or C:\Winnt)

Have a nice day!

Regards,
Bob Qin
Microsoft Online Partner Support

Get Secure! - www.microsoft.com/security

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--------------------
Subject: VPN Connection Issue
From: Steph <[email protected]>
Newsgroups: microsoft.public.win2000.networking
Date: Tue, 28 Sep 2004 22:32:42 -0700

Hi All and thanks in advance.

Server:
Win2000 Server running TS
SP 4 installed

Client PCs
Windows XP Pro
SPs all up to date
Connect to VPN Via MS "Connect to.."
TS Connect using "Remote Descktop Connection"

I have a confusing prob where if one person disconnects from their
VPN
session, everyone else is disconnected and no one can reconnect for
15 - 20
mins.

This has been going on for quite some time now and service packs
don't seem
to have any part in this prob. This connection prob was also
happening
before TS was installed. So I pretty sure its to do with the actual
VPN
connection.

Problem:

Clients are all XP Pro, connect via VPN connection in XP, then they
use RDC
for connection to Windows 2000 Terminal Server.

There are no error in the Server logs either.

I can, however, log on and off and not cause this error. Their
settings are
all standard settings and everything is the same. The only diff is
that the
problem PCs are located in a diff state and they are using Serviced
Offices
with their inhouse Internet connections. But I don't think that is
the
problem.

Has anyone else had this happen to them? And why is it doing this?

Cheers
Steph.