Volume Control Removed? And Accessories > Entertainment Gone

L

LowRyduhLady

I'm on a Dell 3100 desktop that I received from a friend and apparently he
dediced to remove some Windows components that I'm having difficulty getting
back. I'm on Windows XP SP3 Professional.

The volume control cannot be placed back in the task bar with the error
message seen here: <a
href="http://i42.tinypic.com/ic7ek3.png">http://i42.tinypic.com/ic7ek3.png</a>, but there is nothing for volume in the "Add or Remove Programs list".

And the Accessories' Entertainment folder is completely empty seen here: <a
href="http://i42.tinypic.com/2j0jj8n.png">http://i42.tinypic.com/2j0jj8n.png</a>
and I do not have the disc it says I need for freecell.exe when I try to add
them back under "Add or Remove Windows Components". WordPad is also gone and
I don't know how to get that back.
 
L

Leonard Grey

The first thing to do when you receive a second-hand computer is to
erase the hard disk and reinstall the software. That's the only way to
be sure that the computer is free of misconfiguration and malware.

If you didn't receive the software, you didn't get a bargain.
 
P

ProblemCompCA

No, I didn't get the software. I didn't think of asking. Other than that,
it's a really good computer, super-fast and all that.

I've had it since February but this is the first time I've used it.
 
P

ProblemCompCA

Thanks I'll give it a look.

I know not getting the software doesn't sound good but my other Dell didn't
even come with the XP disc, I got it straight from Dell and it came with a
card that says "Your new computer does not require an OS CD or drivers CD,
instead if you ever need to do a system restore, use one of the following
methods"

and then it says do a Microsoft System restore or use Dell PC Restore
 
L

Leonard Grey

That's because the installation CD has been copied to a hidden partition
on your computer.
 

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