Vista x64 stops responding on hibernation or hybrid sleep

[Guest]

Dear all,

can anyone assist with my hiberate issue? I run Vista x64 on an Acer Aspire
5020.

For a while everything seemed ok with hibernation but now it no longer works
reliably and I don't know what exactly has changed.
The problem is 90% of the times the notebook only turns of the screen, the
HD light stays on and it stops responding. I have to turn off power. The
proper behaviour would be to blink the power LED and then to turn itself of.
I can't find any related errors in the event logs.

Any hint would be greatly appreciated.
I suspect that it started with a recent update of the Broadcomm wireless
driver supplied by Windows update but that 's just a feeling. I don't know
how to reinstall this driver without reusing the MS one since Broadcomm
doesn't offer drivers on their website.

 

[Rich.]

Go into control panel, device manager, and find your Broadcom wireless
device. Double click the device to pull up it's properties window, select
the power management tab. Place a check in the box to allow the computer to
turn it off.

 

[Guest]

Rich, thanks for the hint but this box was checked by default.

I fixed the problem by going back to the previous driver 4.86... The one
supplied via Windows Update is 4.102..... and causes this error reproducably.

I wrote to Broadcom about it and the only reply I got was to address the
manufacturer since they don't wanna do end user support. Doesn't that suck?
They provide a crappy driver via Windows Update to the world and then they
don't want to fix the bugs.