Vista x64 BSODs

B

Barry

I keep having BSODs in Vista Ultimate 64bit Home version. The BSODs happen
all the time, without any noticeable pattern. I've had it happen opening
iTunes, opening Windows Explorer, opening various apps. And it doesn't just
happen while they are opening. I'll be listening to several songs in a row
in iTunes when it crashes. Also, I've had it occur just booting up, so heat
can be ruled out as well. Here is the error code:

0x00000101 - 0XFFFFFA6001963180.

I have swapped out the memory, reseated all of my cards, etc. Updated to
the latest drivers, etc.

Here is what I have in my system:

AMD Phenom 9600
ASUS M3A78-EMH HDMI motherboard
4 Gb OCZ DDR2 1066 (on the qvl)
1 XFX Geforce 9600 GT
1 Patriot 64 Gb SSD as windrive
2 Samsung 750 Gb SATA hdd in RAID 0 attached to Rosewill RC-211 SATA 2 port
PCI-e RAID controller
2 Samsung 500 Gb SATA hdd attached separately as data drives
2 LG 16x SATA DVD burners attached to Rosewill RC-201 SATA 2 port PCI
controller
2 LG 52x IDE CD burner

17 total fans in the case, so cooling is not a problem.

I had this same system running smoothly under XP but decided to upgrade to
Vista to use the full 4 Gb of memory. I do heavy video editing and will be
upgrading to a new Core i7 system next month, but want to know what in the
heck is going on with this system because I will be passing this PC down to
my kids, minus some drives, etc.

Thanks!
 
R

Rick Rogers

Try swapping out the power supply. Random crashes with different error
messages are nearly always a hardware issue. If you've check the memory and
integrity of the hard drives, then the next most likely components are the
power supply, motherboard, and processor (and that's the order in which I
check them usually).

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com
 
B

Barry

I'd almost have to rule out the PSU. It's a Thermaltake 680w PSU. It never
crashes when I'm doing heavy video encoding or when I burn multiple DVDs at
the same time.

And it's always the same error message. The message states there is a clock
reference error where a processor didn't respond, something like that.

Thanks for the reply. I'll keep trying.
 
R

roman modic

Hello!

Barry said:
I'd almost have to rule out the PSU. It's a Thermaltake 680w PSU. It never crashes when I'm doing heavy video encoding or when I
burn multiple DVDs at the same time.

And it's always the same error message. The message states there is a clock reference error where a processor didn't respond,
something like that.

Maybe OT, but is there an HPET option in BIOS?
http://www.techarp.com/showFreeBOG.aspx?lang=0&bogno=415
http://social.msdn.microsoft.com/Fo.../thread/c5fa8af9-2e63-4394-bdb7-a7bb72280f70/

And since your CPU is of B2 stepping, the following thread is also interesting :--((
http://forums.amd.com/forum/messageview.cfm?FTVAR_FORUMVIEWTMP=Linear&catid=318&threadid=96429
.... Vista 64-bit with Phenom B2 is a bad and very troublesome combination I would seriosly avoid. If you're he-ll bent on it, then
you only have two options:
* Complain to Microsoft to fix the error or help you troubleshoot it. They should support you when their product is giving problems.
It is their OS giving the error and it doesn't occur on other OSes, so not a hardware problem (unless you can replicate it on
another OS, in which case it is AMD's responsibility and problem).
* Or alternatively, as I made clear, many moved to B3 stepping and did not see the problem since. You can try that but there are no
guarantees this will resolve the issue with a known incompatibility problem.
....

Disabling HPET timer may also help as disabling Unganged mode may

http://vip.asus.com/forum/view.aspx...A32-MVP+DELUXE/WIFI-AP&page=1&SLanguage=en-us

HTH, Roman

P.S. Is the latest BIOS installed?
 
B

Barry

Thanks for the response. I will be building a new system in a few weeks and
downgrading this one to XP. That will solve the problem, hopefully.

roman modic said:
Hello!

Barry said:
I'd almost have to rule out the PSU. It's a Thermaltake 680w PSU. It
never crashes when I'm doing heavy video encoding or when I burn multiple
DVDs at the same time.

And it's always the same error message. The message states there is a
clock reference error where a processor didn't respond, something like
that.

Maybe OT, but is there an HPET option in BIOS?
http://www.techarp.com/showFreeBOG.aspx?lang=0&bogno=415
http://social.msdn.microsoft.com/Fo.../thread/c5fa8af9-2e63-4394-bdb7-a7bb72280f70/

And since your CPU is of B2 stepping, the following thread is also
interesting :--((
http://forums.amd.com/forum/messageview.cfm?FTVAR_FORUMVIEWTMP=Linear&catid=318&threadid=96429
... Vista 64-bit with Phenom B2 is a bad and very troublesome combination
I would seriosly avoid. If you're he-ll bent on it, then you only have two
options:
* Complain to Microsoft to fix the error or help you troubleshoot it. They
should support you when their product is giving problems. It is their OS
giving the error and it doesn't occur on other OSes, so not a hardware
problem (unless you can replicate it on another OS, in which case it is
AMD's responsibility and problem).
* Or alternatively, as I made clear, many moved to B3 stepping and did not
see the problem since. You can try that but there are no guarantees this
will resolve the issue with a known incompatibility problem.
...

Disabling HPET timer may also help as disabling Unganged mode may

http://vip.asus.com/forum/view.aspx...A32-MVP+DELUXE/WIFI-AP&page=1&SLanguage=en-us

HTH, Roman

P.S. Is the latest BIOS installed?
 
C

Chuck

There is some truth to this but--
In the US, the typical power coming into the home is from a transformer
secondary winding on a pole that has the winding center tap connected to
ground at the pole. The ground wire running to the home is permitted to be a
smaller gage than the two "leg" wires, since the meter panel (or another
point in some installations) is tied to the ground stakes.

The neutral and safety ground wires are usually tied together at the breaker
panel. Older homes may have a safety ground wire in the branch circuits that
is aluminum. The aluminum wire oxidizes and becomes brittle with age,
causing real problems with case grounding of such things as computers. For
various reasons, the safety ground may be conducting a small amount of
current. As an example, A/C line filters in some electronic equipment can
be a source for this small amount of current. Significant current in the
safety ground is an indication of a fault.
 
P

Paul J. Hurley

Something that is a "must have" especially with an expensive set-up is a
high quality UPS. Not only will it work as a battery backup in a power
outage, but it will smooth out those random voltage fluctuations that can
clobber your machine.
 

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