Vista update issues

[bebe]

My computer is trying to install one of the vista update (KB938371) from
5/15/08 and fail during the installation....it succeed installing all the
other update before and after this one but can do this one...what shoudl i do?

 

[bebe]

Thanks for this option, I tried but still get the same failure. Any other
option (i.e. starting windows on safe mode and try to do the install?)....
how should i do that?

 

[TaurArian]

1. Open Windows Update by clicking the Start button , clicking All Programs,
and then clicking Windows Update.

2. In the left pane, click View update history.

3. Find the update for Windows that has failed to install, and then
double-click the update to view more information.

Updates that have failed to install will display Failed under Status, next
to the update name.

4. In the Windows Update dialog box, next to Error details, review the error
code for the failed update.

5. Either follow the links in the Windows Update dialog box under More
Information or Help and Support to try to fix the problem, and then try
installing updates again by using Windows Update in Control Panel or post to
the Windows Update Newsgroup with the error code so perhaps someone may be
able to assist further.

FYI - Windows Update newsgroup:


(OE newsreader)
news://msnews.microsoft.com/microsoft.public.windowsupdate
or
(Web)
http://www.microsoft.com/windowsxp/...=microsoft.public.windowsupdate&lang=en&cr=US


--

TaurArian [MVP] 2005-2009 - Update Services
http://taurarian.mvps.org
======================================
How to ask a question: http://support.microsoft.com/kb/555375
Disclaimer: The information has been posted "as is" with no warranties or
guarantees and doesn't give any rights.
Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco

 

[bebe]

Thanks for this info I have try all of that already and I have got no
where....seems i can't install that update!!!..... what are other optionS?

 

[TaurArian]

To contact Microsoft for support issues, visit the International Support Web
site:
https://support.microsoft.com/common/international.aspx
To make sure you receive the appropriate support information for your
location, select your region setting from the list and then click the arrow
button

Windows Update newsgroup:
(OE newsreader)
news://msnews.microsoft.com/microsoft.public.windowsupdate
or
(Web)
http://www.microsoft.com/windowsxp/...=microsoft.public.windowsupdate&lang=en&cr=US


--

TaurArian [MVP] 2005-2009 - Update Services
http://taurarian.mvps.org
======================================
How to ask a question: http://support.microsoft.com/kb/555375
Disclaimer: The information has been posted "as is" with no warranties or
guarantees and doesn't give any rights.
Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco