Vista - OutLook 2007 - PPC2003SE - sync problems - partial sync

[Paul P]

I have set up a new Vista Business & Office 2007 system. I can connect my
Pocket PC to the system. The Sync'd Files operates correctly in both
directions. Sync'ing to Outlook 2007 does not.

Changes on the PPC are not recorded to Outlook nor are changes to Outlook
recorded back to the PPC.

I also run Pocket Quicken thru the same connection. It works fine. All
things point towards a problem with Outlook2007

I've called tech support and the issue has risen thru three levels of tech
support. We've deleted, restored, reinstalled, scrubbed registry, booted
with all services but essential ones - all the things you would normally do
and still no joy.

I am awaiting a call-back from the Research Team now.

Has anyone else run into this? All other aspects of the machines work
normally. The PPC sync'd to Outlook2003 and WinXP without any problems.

Ain't it fun being on the Bleeding Edge? You meet some of the nicest guys
while talking to tech support.

Paul

 

[Abdulkadar [MSFT]]

Hi Paul,

Have you installed Windows Mobile Device Center? You did not mention Windows
Mobile Device Center anywhere in your post, so was wondering if you have
installed it. Windows Mobile Device Center is needed to sync Outlook data
with your device. You can install Windows Mobile Device Center from
http://www.microsoft.com/windowsmobile/devicecenter.mspx.

Also, do you see a Windows Mobile Device Center icon under Control Panel ->
Classic View? If yes, then would you be able to tell me what comes up by
clicking on the icon?

Thanks,
Abdulkadar

This posting is provided "AS IS" with no warranties, and confers no rights.

 

[Paul P]

WMDC is installed. File Sync works properly, Pocket Quicken Sync works
properly (all functions thru WMDC)

Calendar, Contacts, Tasks, Notes WILL NOT sync with Outlook 2007

Paul

 

[Christian Carroll [MSFT]]

Hi Paul,

It will be a bit of a pain, but you might try creating a new Outlook
profile. Once you get the new profile created, set it as the default. Then
try to sync with Outlook again and see if that gets things working for you.

 

[Paul P]

Christian,
Tried new profile, tried different user, tried registry scrub and then clean
reinstall, deleted and reconnect PDA, None of these had any affect. Enabled
Log files per Chris De Herrera's info - they don't show any error messages
but I also admit I don't understand what they are reporting.

I am in contact with Level 4 Tech support at Microsoft (Research level?).
They've played with the machine via EasyAssist and said "we'll get back to
you, we don't know"

Problem appears to be an Outlook 2007 issue since WMDC does work for Files
and for Pocket Quicken

????

Paul

Hi Paul,

It will be a bit of a pain, but you might try creating a new Outlook
profile. Once you get the new profile created, set it as the default.
Then try to sync with Outlook again and see if that gets things working
for you.

--
Christian Carroll [MSFT]
This posting is provided "AS IS" with no warranties, and confers no
rights.

WMDC is installed. File Sync works properly, Pocket Quicken Sync works
properly (all functions thru WMDC)

Calendar, Contacts, Tasks, Notes WILL NOT sync with Outlook 2007

Paul

 

[Christian Carroll [MSFT]]

Hi Paul,

Would you be willing to send me those log files? My personal email address
is (e-mail address removed).

Note to forum users: I won't respond to email sent to the above address. I
use it strictly for information/file transfers such as I am requesting from
Paul.

Christian

--
Christian Carroll [MSFT]
This posting is provided "AS IS" with no warranties, and confers no rights.

Christian,
Tried new profile, tried different user, tried registry scrub and then
clean reinstall, deleted and reconnect PDA, None of these had any affect.
Enabled Log files per Chris De Herrera's info - they don't show any error
messages but I also admit I don't understand what they are reporting.

I am in contact with Level 4 Tech support at Microsoft (Research level?).
They've played with the machine via EasyAssist and said "we'll get back to
you, we don't know"

Problem appears to be an Outlook 2007 issue since WMDC does work for Files
and for Pocket Quicken

????

Paul

Hi Paul,

It will be a bit of a pain, but you might try creating a new Outlook
profile. Once you get the new profile created, set it as the default.
Then try to sync with Outlook again and see if that gets things working
for you.

--
Christian Carroll [MSFT]
This posting is provided "AS IS" with no warranties, and confers no
rights.

WMDC is installed. File Sync works properly, Pocket Quicken Sync works
properly (all functions thru WMDC)

Calendar, Contacts, Tasks, Notes WILL NOT sync with Outlook 2007

Paul


Hi Paul,

Have you installed Windows Mobile Device Center? You did not mention
Windows Mobile Device Center anywhere in your post, so was wondering if
you have installed it. Windows Mobile Device Center is needed to sync
Outlook data with your device. You can install Windows Mobile Device
Center from http://www.microsoft.com/windowsmobile/devicecenter.mspx.

Also, do you see a Windows Mobile Device Center icon under Control
Panel -> Classic View? If yes, then would you be able to tell me what
comes up by clicking on the icon?

Thanks,
Abdulkadar

This posting is provided "AS IS" with no warranties, and confers no
rights.


I have set up a new Vista Business & Office 2007 system. I can connect
my Pocket PC to the system. The Sync'd Files operates correctly in both
directions. Sync'ing to Outlook 2007 does not.

Changes on the PPC are not recorded to Outlook nor are changes to
Outlook recorded back to the PPC.

I also run Pocket Quicken thru the same connection. It works fine.
All things point towards a problem with Outlook2007

I've called tech support and the issue has risen thru three levels of
tech support. We've deleted, restored, reinstalled, scrubbed registry,
booted with all services but essential ones - all the things you
would normally do and still no joy.

I am awaiting a call-back from the Research Team now.

Has anyone else run into this? All other aspects of the machines work
normally. The PPC sync'd to Outlook2003 and WinXP without any
problems.

Ain't it fun being on the Bleeding Edge? You meet some of the nicest
guys while talking to tech support.

Paul

 

[Christian Carroll [MSFT]]

Hi Paul,

Would you be willing to send me those log files? My personal email address
is (e-mail address removed).

Note to forum users: I won't respond to email sent to the above address. I
use it strictly for information/file transfers such as I am requesting from
Paul.

Christian

--
Christian Carroll [MSFT]
This posting is provided "AS IS" with no warranties, and confers no rights.

Christian,
Tried new profile, tried different user, tried registry scrub and then
clean reinstall, deleted and reconnect PDA, None of these had any affect.
Enabled Log files per Chris De Herrera's info - they don't show any error
messages but I also admit I don't understand what they are reporting.

I am in contact with Level 4 Tech support at Microsoft (Research level?).
They've played with the machine via EasyAssist and said "we'll get back to
you, we don't know"

Problem appears to be an Outlook 2007 issue since WMDC does work for Files
and for Pocket Quicken

????

Paul

Hi Paul,

It will be a bit of a pain, but you might try creating a new Outlook
profile. Once you get the new profile created, set it as the default.
Then try to sync with Outlook again and see if that gets things working
for you.

--
Christian Carroll [MSFT]
This posting is provided "AS IS" with no warranties, and confers no
rights.

WMDC is installed. File Sync works properly, Pocket Quicken Sync works
properly (all functions thru WMDC)

Calendar, Contacts, Tasks, Notes WILL NOT sync with Outlook 2007

Paul


Hi Paul,

Have you installed Windows Mobile Device Center? You did not mention
Windows Mobile Device Center anywhere in your post, so was wondering if
you have installed it. Windows Mobile Device Center is needed to sync
Outlook data with your device. You can install Windows Mobile Device
Center from http://www.microsoft.com/windowsmobile/devicecenter.mspx.

Also, do you see a Windows Mobile Device Center icon under Control
Panel -> Classic View? If yes, then would you be able to tell me what
comes up by clicking on the icon?

Thanks,
Abdulkadar

This posting is provided "AS IS" with no warranties, and confers no
rights.


I have set up a new Vista Business & Office 2007 system. I can connect
my Pocket PC to the system. The Sync'd Files operates correctly in both
directions. Sync'ing to Outlook 2007 does not.

Changes on the PPC are not recorded to Outlook nor are changes to
Outlook recorded back to the PPC.

I also run Pocket Quicken thru the same connection. It works fine.
All things point towards a problem with Outlook2007

I've called tech support and the issue has risen thru three levels of
tech support. We've deleted, restored, reinstalled, scrubbed registry,
booted with all services but essential ones - all the things you
would normally do and still no joy.

I am awaiting a call-back from the Research Team now.

Has anyone else run into this? All other aspects of the machines work
normally. The PPC sync'd to Outlook2003 and WinXP without any
problems.

Ain't it fun being on the Bleeding Edge? You meet some of the nicest
guys while talking to tech support.

Paul

 

[Phil]

Hi all,
I've got exactly the same problem : Vista Integral edition / outlook 2007 /
IPAQ WdsM2k3.
I'm so interest in an answer, if there is one, i try all the ressource i can
find but...
Thanks for your help

Hi Paul,

Would you be willing to send me those log files? My personal email
address is (e-mail address removed).

Note to forum users: I won't respond to email sent to the above address.
I use it strictly for information/file transfers such as I am requesting
from Paul.

Christian

--
Christian Carroll [MSFT]
This posting is provided "AS IS" with no warranties, and confers no
rights.

Christian,
Tried new profile, tried different user, tried registry scrub and then
clean reinstall, deleted and reconnect PDA, None of these had any affect.
Enabled Log files per Chris De Herrera's info - they don't show any error
messages but I also admit I don't understand what they are reporting.

I am in contact with Level 4 Tech support at Microsoft (Research level?).
They've played with the machine via EasyAssist and said "we'll get back
to you, we don't know"

Problem appears to be an Outlook 2007 issue since WMDC does work for
Files and for Pocket Quicken

????

Paul

Hi Paul,

It will be a bit of a pain, but you might try creating a new Outlook
profile. Once you get the new profile created, set it as the default.
Then try to sync with Outlook again and see if that gets things working
for you.

--
Christian Carroll [MSFT]
This posting is provided "AS IS" with no warranties, and confers no
rights.

WMDC is installed. File Sync works properly, Pocket Quicken Sync works
properly (all functions thru WMDC)

Calendar, Contacts, Tasks, Notes WILL NOT sync with Outlook 2007

Paul


Hi Paul,

Have you installed Windows Mobile Device Center? You did not mention
Windows Mobile Device Center anywhere in your post, so was wondering
if you have installed it. Windows Mobile Device Center is needed to
sync Outlook data with your device. You can install Windows Mobile
Device Center from
http://www.microsoft.com/windowsmobile/devicecenter.mspx.

Also, do you see a Windows Mobile Device Center icon under Control
Panel -> Classic View? If yes, then would you be able to tell me what
comes up by clicking on the icon?

Thanks,
Abdulkadar

This posting is provided "AS IS" with no warranties, and confers no
rights.


I have set up a new Vista Business & Office 2007 system. I can connect
my Pocket PC to the system. The Sync'd Files operates correctly in
both directions. Sync'ing to Outlook 2007 does not.

Changes on the PPC are not recorded to Outlook nor are changes to
Outlook recorded back to the PPC.

I also run Pocket Quicken thru the same connection. It works fine.
All things point towards a problem with Outlook2007

I've called tech support and the issue has risen thru three levels of
tech support. We've deleted, restored, reinstalled, scrubbed
registry, booted with all services but essential ones - all the
things you would normally do and still no joy.

I am awaiting a call-back from the Research Team now.

Has anyone else run into this? All other aspects of the machines work
normally. The PPC sync'd to Outlook2003 and WinXP without any
problems.

Ain't it fun being on the Bleeding Edge? You meet some of the nicest
guys while talking to tech support.

Paul

 

[Greg Alford]

I have exactly the same problem. My IPAQ HX 4700 worked just fine with XP
and Outlook 2003. I have since upgraded to vista and office 2007 and I cant
get any of my data to sync. I am so frustrated right now I don't know what
to do. I have windows mobile center on computer. It appears to recognize
my IPAQ, however the data is not sync! HELP!

Greg

Hi all,
I've got exactly the same problem : Vista Integral edition / outlook 2007
/ IPAQ WdsM2k3.
I'm so interest in an answer, if there is one, i try all the ressource i
can find but...
Thanks for your help

Hi Paul,

Would you be willing to send me those log files? My personal email
address is (e-mail address removed).

Note to forum users: I won't respond to email sent to the above address.
I use it strictly for information/file transfers such as I am requesting
from Paul.

Christian

--
Christian Carroll [MSFT]
This posting is provided "AS IS" with no warranties, and confers no
rights.

Christian,
Tried new profile, tried different user, tried registry scrub and then
clean reinstall, deleted and reconnect PDA, None of these had any
affect. Enabled Log files per Chris De Herrera's info - they don't show
any error messages but I also admit I don't understand what they are
reporting.

I am in contact with Level 4 Tech support at Microsoft (Research
level?). They've played with the machine via EasyAssist and said "we'll
get back to you, we don't know"

Problem appears to be an Outlook 2007 issue since WMDC does work for
Files and for Pocket Quicken

????

Paul


message Hi Paul,

It will be a bit of a pain, but you might try creating a new Outlook
profile. Once you get the new profile created, set it as the default.
Then try to sync with Outlook again and see if that gets things working
for you.

--
Christian Carroll [MSFT]
This posting is provided "AS IS" with no warranties, and confers no
rights.

WMDC is installed. File Sync works properly, Pocket Quicken Sync works
properly (all functions thru WMDC)

Calendar, Contacts, Tasks, Notes WILL NOT sync with Outlook 2007

Paul


Hi Paul,

Have you installed Windows Mobile Device Center? You did not mention
Windows Mobile Device Center anywhere in your post, so was wondering
if you have installed it. Windows Mobile Device Center is needed to
sync Outlook data with your device. You can install Windows Mobile
Device Center from
http://www.microsoft.com/windowsmobile/devicecenter.mspx.

Also, do you see a Windows Mobile Device Center icon under Control
Panel -> Classic View? If yes, then would you be able to tell me what
comes up by clicking on the icon?

Thanks,
Abdulkadar

This posting is provided "AS IS" with no warranties, and confers no
rights.


I have set up a new Vista Business & Office 2007 system. I can
connect my Pocket PC to the system. The Sync'd Files operates
correctly in both directions. Sync'ing to Outlook 2007 does not.

Changes on the PPC are not recorded to Outlook nor are changes to
Outlook recorded back to the PPC.

I also run Pocket Quicken thru the same connection. It works fine.
All things point towards a problem with Outlook2007

I've called tech support and the issue has risen thru three levels
of tech support. We've deleted, restored, reinstalled, scrubbed
registry, booted with all services but essential ones - all the
things you would normally do and still no joy.

I am awaiting a call-back from the Research Team now.

Has anyone else run into this? All other aspects of the machines
work normally. The PPC sync'd to Outlook2003 and WinXP without any
problems.

Ain't it fun being on the Bleeding Edge? You meet some of the nicest
guys while talking to tech support.

Paul

 

[Paul P]

Christian,
Sent the files to you yesterday. Did you see anything suspect?

Paul

Hi Paul,

Would you be willing to send me those log files? My personal email
address is (e-mail address removed).

Note to forum users: I won't respond to email sent to the above address.
I use it strictly for information/file transfers such as I am requesting
from Paul.

Christian

--
Christian Carroll [MSFT]
This posting is provided "AS IS" with no warranties, and confers no
rights.

Christian,
Tried new profile, tried different user, tried registry scrub and then
clean reinstall, deleted and reconnect PDA, None of these had any affect.
Enabled Log files per Chris De Herrera's info - they don't show any error
messages but I also admit I don't understand what they are reporting.

I am in contact with Level 4 Tech support at Microsoft (Research level?).
They've played with the machine via EasyAssist and said "we'll get back
to you, we don't know"

Problem appears to be an Outlook 2007 issue since WMDC does work for
Files and for Pocket Quicken

????

Paul

Hi Paul,

It will be a bit of a pain, but you might try creating a new Outlook
profile. Once you get the new profile created, set it as the default.
Then try to sync with Outlook again and see if that gets things working
for you.

--
Christian Carroll [MSFT]
This posting is provided "AS IS" with no warranties, and confers no
rights.

WMDC is installed. File Sync works properly, Pocket Quicken Sync works
properly (all functions thru WMDC)

Calendar, Contacts, Tasks, Notes WILL NOT sync with Outlook 2007

Paul


Hi Paul,

Have you installed Windows Mobile Device Center? You did not mention
Windows Mobile Device Center anywhere in your post, so was wondering
if you have installed it. Windows Mobile Device Center is needed to
sync Outlook data with your device. You can install Windows Mobile
Device Center from
http://www.microsoft.com/windowsmobile/devicecenter.mspx.

Also, do you see a Windows Mobile Device Center icon under Control
Panel -> Classic View? If yes, then would you be able to tell me what
comes up by clicking on the icon?

Thanks,
Abdulkadar

This posting is provided "AS IS" with no warranties, and confers no
rights.


I have set up a new Vista Business & Office 2007 system. I can connect
my Pocket PC to the system. The Sync'd Files operates correctly in
both directions. Sync'ing to Outlook 2007 does not.

Changes on the PPC are not recorded to Outlook nor are changes to
Outlook recorded back to the PPC.

I also run Pocket Quicken thru the same connection. It works fine.
All things point towards a problem with Outlook2007

I've called tech support and the issue has risen thru three levels of
tech support. We've deleted, restored, reinstalled, scrubbed
registry, booted with all services but essential ones - all the
things you would normally do and still no joy.

I am awaiting a call-back from the Research Team now.

Has anyone else run into this? All other aspects of the machines work
normally. The PPC sync'd to Outlook2003 and WinXP without any
problems.

Ain't it fun being on the Bleeding Edge? You meet some of the nicest
guys while talking to tech support.

Paul

 

[Rodric Vos]

Hi,

Same problem here. PPC is Orange M500 (a Qtek S100 with PPC 2003 US).
Syncing with two computers:
1) Compaq Desktop with W2K and ActiveSync 4.x: OK
2) ASUS A6Jc laptop with Vista Enterprise and Office 2007 Pro Plus: NOT OK.

Th ASUS computer used to have WinXP SP1 with ActiveSync 4.x installed and
Office 2003, all was OK. But after clean-install of Vista with Sync Center /
Mobile Device Center, not all is synchronized. Strangely enough, notes and
contacts are synced, but not all calendar items are. In Sync Center you can
monitor the sync-process; it reports "syncronizing x of 31" and then it says
for a very brief moment: 30 unresolved and then lists the last sync date. No
prompt on what to do with the unresolved items.

If I create a new contact on the PPC, it is synced to the PC. If the contact
is deleted on the PC, it is deleted via synchronization on the PPC. That
works.
If I create a new calendar item on the PPC it is NOT replicated to the PC
and if a new calendar item is created on the PC, it is NOT replicated to the
PPC.
I do notice on the PPC that some duplicate entries appear, suggesting that
since the partnership, items were replicated. But it stops somewhere.

My suggestion is that the calendar items cannot be resolved, because they
contain contact names that do not appear in my Contacts. This renders
certain calendar items unresolvable. And this somehow breaks the further
syncronization or replication process.

Regards,
Rodric

remove the dash in my e-mail for direct response.

I have exactly the same problem. My IPAQ HX 4700 worked just fine with XP
and Outlook 2003. I have since upgraded to vista and office 2007 and I
cant get any of my data to sync. I am so frustrated right now I don't know
what to do. I have windows mobile center on computer. It appears to
recognize my IPAQ, however the data is not sync! HELP!

Greg

Hi all,
I've got exactly the same problem : Vista Integral edition / outlook 2007
/ IPAQ WdsM2k3.
I'm so interest in an answer, if there is one, i try all the ressource i
can find but...
Thanks for your help

Hi Paul,

Would you be willing to send me those log files? My personal email
address is (e-mail address removed).

Note to forum users: I won't respond to email sent to the above address.
I use it strictly for information/file transfers such as I am requesting
from Paul.

Christian

--
Christian Carroll [MSFT]
This posting is provided "AS IS" with no warranties, and confers no
rights.

Christian,
Tried new profile, tried different user, tried registry scrub and then
clean reinstall, deleted and reconnect PDA, None of these had any
affect. Enabled Log files per Chris De Herrera's info - they don't show
any error messages but I also admit I don't understand what they are
reporting.

I am in contact with Level 4 Tech support at Microsoft (Research
level?). They've played with the machine via EasyAssist and said "we'll
get back to you, we don't know"

Problem appears to be an Outlook 2007 issue since WMDC does work for
Files and for Pocket Quicken

????

Paul


message Hi Paul,

It will be a bit of a pain, but you might try creating a new Outlook
profile. Once you get the new profile created, set it as the default.
Then try to sync with Outlook again and see if that gets things
working for you.

--
Christian Carroll [MSFT]
This posting is provided "AS IS" with no warranties, and confers no
rights.

WMDC is installed. File Sync works properly, Pocket Quicken Sync
works properly (all functions thru WMDC)

Calendar, Contacts, Tasks, Notes WILL NOT sync with Outlook 2007

Paul


Hi Paul,

Have you installed Windows Mobile Device Center? You did not mention
Windows Mobile Device Center anywhere in your post, so was wondering
if you have installed it. Windows Mobile Device Center is needed to
sync Outlook data with your device. You can install Windows Mobile
Device Center from
http://www.microsoft.com/windowsmobile/devicecenter.mspx.

Also, do you see a Windows Mobile Device Center icon under Control
Panel -> Classic View? If yes, then would you be able to tell me
what comes up by clicking on the icon?

Thanks,
Abdulkadar

This posting is provided "AS IS" with no warranties, and confers no
rights.


I have set up a new Vista Business & Office 2007 system. I can
connect my Pocket PC to the system. The Sync'd Files operates
correctly in both directions. Sync'ing to Outlook 2007 does not.

Changes on the PPC are not recorded to Outlook nor are changes to
Outlook recorded back to the PPC.

I also run Pocket Quicken thru the same connection. It works fine.
All things point towards a problem with Outlook2007

I've called tech support and the issue has risen thru three levels
of tech support. We've deleted, restored, reinstalled, scrubbed
registry, booted with all services but essential ones - all the
things you would normally do and still no joy.

I am awaiting a call-back from the Research Team now.

Has anyone else run into this? All other aspects of the machines
work normally. The PPC sync'd to Outlook2003 and WinXP without any
problems.

Ain't it fun being on the Bleeding Edge? You meet some of the
nicest guys while talking to tech support.

Paul

 

[Guest]

OMG I am NOT crazy.. THANK YOU

I have a new laptop with the bleeding edge VISTA and a new HP iPAQ. ihave
downloaded the windows mobile for vista THREE TIMES, I have set and reset and
scrubbed my PDA. I have removed every inkling of anything remotely connected
or interfering in the registries AND I have wasted hours and hours. I have
spoken to HP, Microsoft and even the hardware folks AND NOTHING NOTHING
NOTHING.
everything syncs except the OUTLOOK CALENDAR ENTRIES ARE OFF BY ONE BLOODY
HOUR No one knows what is causing this so SOMEONE OUT THERE HELP HELP HELP
it is insane

 

[Guest]

NurseJan,

My appointments appear to be off by 1 hour as well. My PocketPC will show a
7am appointment, but it will be 8am on Outlook 2007.

DQ

 

[Brian Tillman]

everything syncs except the OUTLOOK CALENDAR ENTRIES ARE OFF BY ONE
BLOODY HOUR No one knows what is causing this so SOMEONE OUT THERE
HELP HELP HELP it is insane

Did you apply the Windows Mobile DTS patch?

 

[Guest]

Good point, Brian. I just installed the patch to my mobile device, and it
looks like everything is good again. Here's the link for those interested.
Just follow the instructions.

http://www.microsoft.com/windowsmobile/daylightsaving/default.mspx

 

[Guest]

Thanks for the information however according to the help desk there is still
no patch for VISTA
do YOU have one??

 

[Guest]

Wait a minute...I take it all back. I'm still experiencing the 1 hour
problem. I did install the patch to Outlook 2007 and to my Mobile Device.

 

[Guest]

Ok this did not work at all apparently Vista is not caught up withthis patch
FRUSTRATING

 

[Brian Tillman]

Thanks for the information however according to the help desk there
is still no patch for VISTA
do YOU have one??

My understanding is that Vista doesn't require a patch.

 

[Diamontina Cocktail]

I have an Ipaq HX2190 with WM5 and Outlook on it. I got it while on XP and
it sync'd fine, cable or bluetooth. Since going to Vista, it also sync's
fine cable but Vista doesn't work with many bluetooth dongles so I don't get
bluetooth sync on my PDA. However, everything else works fine.

If you upgraded from XP, you need to uninstall Activesync first, download
Windows Mobile Device Centre, reboot the machine after Activesync is gone
and then install WMDC. If you do it in that order, it all works aside from
Bluetooth, depending on your dongle. If you don't do it in that order, it
doesn't work. All my email from Outlook 2007 appears on my PDA as I want it
to.