Vista Laptop connecting to XP network printer

[KrisGibbins]

Hi, I have a network with four XP computers on and have recently added a
Vista Laptop successfully. All documents are shared fine and internet access
is fine.
Heres the tricky part,
2 of the XP computers have printers attached to them,
When connecting the Vista laptop to a printer on one of them, it works fine,
When connecting the Vista laptop to any printer on the other one of them, it
comes up with a message saying 'WINDOWS CANNOT CONNECT TO THE PRINTER. ACCESS
IS DENIED'.
I have tried many different ways and checked sharing permissions etc but
cannot find a solution. Can someone help?

Just as an added note - to connect to the printer from one XP machine to the
'problem xp machine' is no problem. Only from vista to the one machine.

(The problem machine is a HP pavillion.)

 

[MGHANES]

Hi Cris.....i had a similar problem. NORTON prohibited the connection.Mike


Post Originated from http://www.VistaForums.com Vista Support Forums

 

[KrisGibbins]

Completely removed Norton and still didnt work.

 

[Alan Morris [MSFT]]

open a command prompt and view the print$ share on the XP machine

dir \\XPmachine\print$


if you get access denied that's the issue.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.

 

[KrisGibbins]

this is what came up when i typed in what i understood you wanting me to type
in command prompt.


Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Owner>\\LASER\PRINT$
The network path was not found.

----------------------------------------------------------------------
C:\Documents and Settings\Owner>dir \\LASER\PRINT$
Volume in drive \\LASER\PRINT$ is HP_PAVILION
Volume Serial Number is 409F-AD83

Directory of \\LASER\PRINT$

13/03/2009 15:38 <DIR> .
13/03/2009 15:38 <DIR> ..
16/03/2009 14:32 <DIR> color
12/12/2008 03:15 <DIR> w32x86
13/03/2009 15:39 <DIR> x64
0 File(s) 0 bytes
5 Dir(s) 6,841,982,976 bytes free
---------------------------------------------------------------

could i send you my email address for more direct help maybe?
i dont use forums very often etc.
Thanks for the help so far though
Kris

 

[Alan Morris [MSFT]]

try installing the Vista driver on the laptop before making the connection

is the laptop a 32bit machine?

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.

this is what came up when i typed in what i understood you wanting me to
type
in command prompt.


Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Owner>\\LASER\PRINT$
The network path was not found.

----------------------------------------------------------------------
C:\Documents and Settings\Owner>dir \\LASER\PRINT$
Volume in drive \\LASER\PRINT$ is HP_PAVILION
Volume Serial Number is 409F-AD83

Directory of \\LASER\PRINT$

13/03/2009 15:38 <DIR> .
13/03/2009 15:38 <DIR> ..
16/03/2009 14:32 <DIR> color
12/12/2008 03:15 <DIR> w32x86
13/03/2009 15:39 <DIR> x64
0 File(s) 0 bytes
5 Dir(s) 6,841,982,976 bytes free
---------------------------------------------------------------

could i send you my email address for more direct help maybe?
i dont use forums very often etc.
Thanks for the help so far though
Kris

open a command prompt and view the print$ share on the XP machine

dir \\XPmachine\print$


if you get access denied that's the issue.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no
rights.