Vista Home - Windows explorer has stopped working

P

pcw

I keep getting the following; WINDOWS EXPLORER HAS STOPPED WORKING

How can I cure this annoying issue in my 2 month old computer?

Thank you,
Peter
 
A

Andre Da Costa[ActiveWin]

Have you checked the Problem Reports and Solutions (Start > All Programs >
Maintenance) to see if there are any logged solutions that could help
diagnose the problem? Usually its applications or devices installed that
tend to trigger explorer crashes, Codecs are known to cause these
instabilities too.

Do you have NERO or DIVx installed?
Take a look at the following article:
http://www.howtogeek.com/howto/wind...surrogate-has-stopped-working-error-in-vista/

Go to Start > All Programs > Accessories and right-click
on the Command Prompt and choose "Run as administrator".
Type in: SFC /SCANNOW and press your Enter key.

This should repair/replace any damaged system files.

If that does not work, try repairing your system. Boot from your Windows
Vista DVD, select the System Repair Option > on the setup screen, select
'Repair Computer > Select your installation of Windows > select Startup
Repair option and follow instructions.

Also make sure the latest device drivers have been installed and
applications updated.
 
C

Charlie Tame

Andre said:
What a stupid response.


Hehe,

might have been more sensible to ask the OP if this is a problem that
has "Always" existed or whether he / she can try and pinpoint when it
started and if that coincides with some software installation / updates etc.

Explorer does do this to me too on occasions but I would not say "Keeps
doing".

So, has it done this from new or can you connect the start of the
problem with some event(s) ?
 
T

Tricia needs help

I have a similar problem that started 3 days ago. I cannot access Windows
update, the msconfig, cannot change windows functions, cannot access security
file, cannot get WMP to share even though sharing enabled on my network
settings. All of these things have just died. I have carried out a multitude
of spyware/anitvirus/defender scans and nothing, and also gone back to
restore to earlier point of 8th jan but no change.
Not sure if I have to reinstall. The OS was preinstalled.

Please help!

Many Thanks
 

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