A recent version of the Trend antivirus software program (details not
available)
causes various problems in Windows Mail. So do most versions of the
Norton and McAfee antivirus programs, although seldom immediately.
For these programs, just disabling part of the program or all of it is not
enough; you have to uninstall them instead. You may then need to start
Windows
Mail, remove your email account, then restart Windows Mail and create the
account again.
If this cures your problem, you may want a replacement antivirus program
that
doesn't cause such problems. I recommend either avast! or AVG, either one
with a custom install that tells it to leave out the part that scans email.
http://www.avast.com/eng/avast_4_home.html
http://free.grisoft.com/doc/5390/us/frt/0?prd=aff
Candy Sue said:
My Dell came with Trend Micro Pencillin - we had always had Norton before.
If that is the problem, do I have to change? Is there anyway to work
around
it?
--
Candy Sue
.Joe said:
;648044 said:
> >
Got a new Dell PC a couple months ago with Vista Home Premium
factory
installed. Windows Mail was working great but now I get the
following:
"Windows Mail could not be started because MSOE.DLL could not be
initialized." What should I do?
--
Candy Sue > >
What if any antivirus programs do you have? Some of them tend to
cause
assorted problems with Windows Mail, although seldom immediately.
Many new PCs come with trial versions of antivirus programs already
installed.
Candy Sue,
You might also try looking at our tutorial on Windows Mail. It is an
excellent resource:
http://www.vistax64.com/tutorials/62560-windows-mail-problems.html
I hope this helps.
--
.Joe
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