Vista Hangs at Shutdown

C

Catweazle

Fresh install of Vista, no third party drivers or programs installed. At
shutdown it goes through all the steps, shuts down services, but when it
gets to the Shutting Down screen the progress circle stops and the computer
hangs. Any ideas on what may be causing this? Is there a log file somewhere
that might tell?
 
R

Rock

Catweazle said:
Fresh install of Vista, no third party drivers or programs installed. At
shutdown it goes through all the steps, shuts down services, but when it
gets to the Shutting Down screen the progress circle stops and the
computer hangs. Any ideas on what may be causing this? Is there a log file
somewhere that might tell?
Click to expand...


What happens for a shutdown from safe mode?
 
R

Rock

From safe mode it shuts down fine.
Click to expand...

Ok that means something running in normal mode that's causing the problem.
Do some clean boot troubleshooting.

Clean Boot Troubleshooting. The the articles are for XP the process is
similar.

How to Troubleshoot By Using the Msconfig Utility in Windows XP
http://support.microsoft.com/?id=310560

How to perform advanced clean-boot troubleshooting in Windows XP
http://support.microsoft.com/?id=316434

How to perform a clean boot in Windows XP
http://support.microsoft.com/?id=310353
 
C

Catweazle

Thank you, I'll try those.

Rock said:
Ok that means something running in normal mode that's causing the problem.
Do some clean boot troubleshooting.

Clean Boot Troubleshooting. The the articles are for XP the process is
similar.

How to Troubleshoot By Using the Msconfig Utility in Windows XP
http://support.microsoft.com/?id=310560

How to perform advanced clean-boot troubleshooting in Windows XP
http://support.microsoft.com/?id=316434

How to perform a clean boot in Windows XP
http://support.microsoft.com/?id=310353
Click to expand...
 

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