Vista doesn't print to an old HP Deskjet 870Cse printer (parallelconnection)...

[Ant]

Hello.

I have an old college friend who has a fairly new Gateway computer from
April/May 2007. It came with Windows Vista. She has a printing problem
with her old HP Deskjet 870Cse printer (parallel connection).

She bought a Belkin USB Parallel Printer Adapter (part number F5U002v1).
She says the box doesn't say Vista support. Is this a problem? I don't
think it is since it is just a cable adapter.

When she tries to print, Vista saves as a XPS file and not send to the
printer. I read that XPS is like PDF. It sounds like Vista doesn't have
her printer connected (asked her to check -- I hope she knows how to
find it).

http://h10032.www1.hp.com/ctg/Manual/bpd04246.pdf for the PDF manual.

Based on
http://h10025.www1.hp.com/ewfrf/wc/...8543&lc=en&cc=us&dlc=en&product=61012&lang=en
.... Vista knows about this printer so no downloaded driver needed.

I am helping her through e-mails since she isn't close by for me to visit.

Any ideas? Thank you in advance.
--
"I am afraid that I am convinced that a community of human beings is a
far more useful thing than a community of ants, and that if the human
being is condemned and restricted to perform the same functions over and
over again, he will not even be a good ant, not to mention a good human
being." --Norbert Wiener
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Ant is currently not listening to any songs on his home computer.

 

[Dave]

Does the printer show up in the Printers folder in control panel? If it
does, is it set as the default printer?
Does the printer support a USB connection?

 

[Dominic Payer]

The Microsoft XPS printer is probably set as the default.

Your friend should go Control Panel - Hardware and Sound: Printer. Then open
the 870CSe entry and choose Printer - Set As Default Printer.

 

[Guest]

do a restart,,if it does not reconize it..go to hp.com and see if they have
updated software or a fix for vista..my printer is hp..usb and it worked with
vista.with no problem.but you see how many problems people are haveing with
vista..its a nightmare os..

 

[Mike Brannigan]

<snip>.but you see how many problems people are haveing with
vista..its a nightmare os..

Don't judge the health of a nation by sitting in a hospital emergency room
and looking at what comes through the doors. That is not representative of
what is happening in the real world.
The same is true here. Just because there are number of people with problems
do not assume everyone is having issues.
Personally my family and I (some 14 machines ) are all using Vista and have
had ZERO issues. I have also been involved in large corporate deployments
of Vista (thousands of machines) and again no major issues.

 

[Richard Urban]

It comes down to this: If a person "knows" what they are doing, and installs
Vista on sufficient hardware - he likely will have no problems.

If a person buys a new computer, designed for Vista (with Vista installed by
the manufacturer) - he will likely have no problems, other than removing
McAfee, Symantec and the rest of the installed crapware.

Now, if people would just stay out of services and the
registry.................................

--


Regards,

Richard Urban
Microsoft MVP Windows Shell/User
(For email, remove the obvious from my address)

 

[Saucy]

Now, if people would just stay out of services and the
registry.................................

Why should I?

Actually, Service's list of services has gotten so huge it's hard to
determine what is or is not important/necessary/turn-off-able. One
bewilderedly wonders what is going on on one's own computer as there's so
much going on. I've turned off a few things and set a couple more to
'Automatic', but most of the plumbing I just leave alone.

Saucy

 

[Ant]

I need to check with her. I assume it was autodetected. I will get back
to you. No USB support like I said earlier. Manual doesn't mention USB
connection. It's very old!

Does the printer show up in the Printers folder in control panel? If it
does, is it set as the default printer?
Does the printer support a USB connection?

--
"Better (to be) an ant's head than a lion's tail." --Armenian and Maltese
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[Ant]

We did that. See my link below. There is no driver. HP said Vista has it
already.

do a restart,,if it does not reconize it..go to hp.com and see if they have
updated software or a fix for vista..my printer is hp..usb and it worked with
vista.with no problem.but you see how many problems people are haveing with
vista..its a nightmare os..

--
"An ant is a wise creature for itself, but it is a shrewd thing in an
orchard or garden." --Francis Bacon
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/ /\ /\ \ Phil/Ant @ http://antfarm.home.dhs.org (Personal Web Site)
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Ant is currently not listening to any songs on his home computer.

 

[Saucy]

I need to check with her.

If the printer is not auto-detected you can add it manually as that
particular model's drivers are built into Vista.

Look for the "Add Printer" button:

-Start
- Control Panel
- switch to "Classic View" [if not already]
- Printers
- click the "Add a printer" button
- select "Add a local printer"
- check the "Use and exisiting port" radio button [the default selection]
- and select "LPT1rinter Port" from the dropdown list [the default
selection]
- click Next
- under Mnaufacturer select "HP"
- and under Printers select "HP Deskjet 870Cse"
- give the printer and name [ just use the default name]
- click Next
- and the printer installs .. print a test page to make surt it is working
and click any OKs etc.

Saucy

 

[Phillip Pi]

"While the printer is supported natively in Vista, by using the Parallel
to USB cable you would need to have the cable be able to support Vista.
Unfortunately the Belkin cables do not support Vista." I forgot to
mention that the box said it didn't say Vista (98 to XP). Is this true?
I don't see how this would not work. What if one wants to run Linux?

Hello.

I have an old college friend who has a fairly new Gateway computer from
April/May 2007. It came with Windows Vista. She has a printing problem
with her old HP Deskjet 870Cse printer (parallel connection).

She bought a Belkin USB Parallel Printer Adapter (part number F5U002v1).
She says the box doesn't say Vista support. Is this a problem? I don't
think it is since it is just a cable adapter.

When she tries to print, Vista saves as a XPS file and not send to the
printer. I read that XPS is like PDF. It sounds like Vista doesn't have
her printer connected (asked her to check -- I hope she knows how to
find it).

http://h10032.www1.hp.com/ctg/Manual/bpd04246.pdf for the PDF manual.

Based on
http://h10025.www1.hp.com/ewfrf/wc/...8543&lc=en&cc=us&dlc=en&product=61012&lang=en
... Vista knows about this printer so no downloaded driver needed.

I am helping her through e-mails since she isn't close by for me to visit.

Any ideas? Thank you in advance.

--
Phillip Pi (aka Ant)
Senior Software Quality Assurance Analyst
ISP/Symantec Online Services, Consumer Business Unit
Symantec Corporation
www.symantec.com

 

[HeyBub]

"While the printer is supported natively in Vista, by using the
Parallel to USB cable you would need to have the cable be able to
support Vista. Unfortunately the Belkin cables do not support Vista."
I forgot to mention that the box said it didn't say Vista (98 to XP).
Is this true? I don't see how this would not work. What if one wants
to run Linux?

Why would anyone want to run Linux? Just asking.

 

[Phillip Pi]

Why would anyone want to run Linux? Just asking.

As an alternative OS. Dual boot, replacing Windows, whatever. I use it too.
--
Phillip Pi
Senior Software Quality Assurance Analyst
ISP/Symantec Online Services, Consumer Business Unit
Symantec Corporation
www.symantec.com

 

[Saucy]

Why would anyone want to run Linux? Just asking.

People get curious, hear the nonsense about it, try it out, and once they
install it are willing to overlook the fact that half their hardware doesn't
work or at least not at full capacity .. then realize it takes just a moment
to change the screen resolution (just like Windows - whoopee) then go ahead
and do it a couple times only to have it crash on the third time and then
they have to spend hours and hours an hours trying to find the innumerable
and diverse config files to fix the buggered up screen resolution and once
they do find them they look at the config files and try to figure out how to
fix it and get snubbed at the Linux newsgroups with their "if you don't
already know you are stupid and beneath us attittude" .. so they go ahead
and try something only to have quagmire get thicker until they give up in
complete frustration and install Windows, what, with a few drivers install
runs fine and updates automatically.

Saucy

 

[huwyngr]

USB Parallel Printer Adapter

We find over in the Compuserve PCHardware support that getting those
devices working for a printer is a rarity! The first thing is to get it
recognized in Device Manager and then to hope that VISTA will see the
printer through it. But it's chancy.

Frankly it's a good time to get a new printer. I "sacrificed" my lovely
DJ722C when VISTA came along and got one of the Photosmart 8250
printers and it is beautiful -- fast and wonderful prints.

It's no longer in production but there are others using the same 02
Vivera 6 ink tank cartridges as well as simpler 3 color + black
printers using Vivera inks. Check out www.salescircular.com for weekly
specials at the computer stores in your State.

 

[HeyBub]

People get curious, hear the nonsense about it, try it out, and once
they install it are willing to overlook the fact that half their
hardware doesn't work or at least not at full capacity .. then
realize it takes just a moment to change the screen resolution (just
like Windows - whoopee) then go ahead and do it a couple times only
to have it crash on the third time and then they have to spend hours
and hours an hours trying to find the innumerable and diverse config
files to fix the buggered up screen resolution and once they do find
them they look at the config files and try to figure out how to fix
it and get snubbed at the Linux newsgroups with their "if you don't
already know you are stupid and beneath us attittude" .. so they go
ahead and try something only to have quagmire get thicker until they
give up in complete frustration and install Windows, what, with a few
drivers install runs fine and updates automatically.
Saucy

Oh. Thanks.

 

[Phillip Pi]

We find over in the Compuserve PCHardware support that getting those
devices working for a printer is a rarity! The first thing is to get it
recognized in Device Manager and then to hope that VISTA will see the
printer through it. But it's chancy.

Thanks. It looks like my friend will have to return the non-working USB
to parallel acable get a new printer (USB and Vista supported).

I also didn't get an e-mail reply from Belkin about it too.
--
Phillip Pi
Senior Software Quality Assurance Analyst
ISP/Symantec Online Services, Consumer Business Unit
Symantec Corporation
www.symantec.com

 

[huwyngr]

Glad to help ..... especially as a Norton user who doesn't diss it like
so many here! <g>

You don't have to be a Compuserve subscriber any more to use it and the
PCHardware is particularly good on advice on printers and scanners
since apart from the personal experience of users there, one of my
fellow sysops works for one of the large stores and shares experience
of customer satisfaction and problems!

Check out: http://community.compuserve.com/pchardware

What I said about USB to parallel adapters includes his experience that
most customers who buy them return them as inoperative ....

 

[Ant]

Glad to help ..... especially as a Norton user who doesn't diss it like
so many here! <g>

You don't have to be a Compuserve subscriber any more to use it and the
PCHardware is particularly good on advice on printers and scanners
since apart from the personal experience of users there, one of my
fellow sysops works for one of the large stores and shares experience
of customer satisfaction and problems!

Check out: http://community.compuserve.com/pchardware

What I said about USB to parallel adapters includes his experience that
most customers who buy them return them as inoperative ....

What is/are the URL(s) to the USB to parallel adapter discussion(s)?
--
"It doesn't matter what your D&D manual says, you did not get 5
experience points for killing the giant ant in your kitchen." --BBspot's
Geek Horoscopes (7/30/2004)
/\___/\
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\ _ / Remove ANT from e-mail address: (e-mail address removed)
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Ant is currently not listening to any songs on his home computer.

 

[Ant]

I got an e-mail reply from Belkin finally, and it is confirmed Vista
won't work with it:

"Hi Ant ,

Thank you for contacting Belkin Technical Support.

We understand that are facing a problem to take a print windows vista.

To resolve the issue,please follow the below instruction

This product doesn`t support windows vista and we don`t have any drivers
for this product. We have a driver for 2000, Xp, 98SE.

If you need further assistance please feel free to write back to us and
we will be happy to assist you.

Ant, if you have any other questions or problems you may also call us
toll free at 800-223-5546 (Extn. 21). Alternatively, call us on 310 898
1100 Ext. 21.

Regards,

Vincent Connors
Belkin Technical Support"
--
"The ants are back Ted!" --Dougal from Father Ted TV show.
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| |o o| | Ant's Quality Foraged Links (AQFL): http://aqfl.net
\ _ / Remove ANT from e-mail address: (e-mail address removed)
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