Vista Complete PC Backup (0x80780048) Not Enough Space?

[Steve Mavronis]

I'm running Vista Ultimate 32bit and I'm trying to do another Complete PC
Backup to an external 500gb USB drive and I'm getting error (0x80780048) due
to not enough free space left on the backup drive. The screen before says,
if there is not enough free space it will start deleting prior backups
starting with the oldest. This does not seem to be the case as advertised! I
do scheduled regular data backups once a week and every month or more I also
do a manual Complete PC Backup. Is my only resort to reformat my external
500gb backup drive and start over with a fresh complete pc backup until the
drive fills up again? I thought this was a cool feature with Vista Ultimate
(which made me buy it over the Premium edition) but it does not
automatically delete the oldest backups to make room?

 

[jamesvdm]

Hey

Vista should automatically delete older files as advertised. Are you using
the built in backup tool or ntbackup (or batch files?).

James

 

[Steve Mavronis]

I'm using the built-in Vista Ultimate edition Complete PC Backup
application. It's not deleting old backups to make room. Does this happen to
everyone? I'm reading many stories of this happening via web searching with
no good solutions except reformat the backup drive and start over until it
fills up again! I hope this is addressed in the first Vista service pack.

Steve

 

[Steve Mavronis]

Anyone have a solution, besides reformatting my external backup drive to
make space again? My external USB backup drive is 500gb and now have 70gb
free on it. I acknowledge there is not enough free space to backup the 184mb
in use so far on my 500gb C drive. But the Complete PC backup is supposed to
delete the oldest backup image(s) to make room for the new backup if needed
right? At least that's what it says on the screen before it check for
available disk space on the backup drive. I searched Microsoft's Vista
support page for the error code but didn't find any matches to help me. Here
are my system specs if that will help:

Windows Vista Ultimate 32bit, Intel Q6600 CPU, 2gb RAM, 500gb RAID-0 HD,
Nvidia 8800GTX 768mb GPU, 22" Widescreen LCD, Asus/ViXS Combo-210E TV Tuner,
Creative SoundBlaster X-FI Audio, Logitech MX518 Gaming Mouse, Logitech
Premium Stereo Headset, external Lacie USB 500gb backup drive.

 

[Sushil Baid [MSFT]]

Hi Chuckbam,

i will need some diagnostic information to get the root cause. i will ask
support person to get in touch with you.

in the meanwhile - can you pl send
1. the total/free size of the volume you are tyring to backup and of the
backup target by seeing them in explore - detailed view?
2. vssadmin list shadowstorage -- command output
3. are you using UI or commandline? pl pass the command line output or ui
screen for context.

 

[Sushil Baid [MSFT]]

vista file backup are placed under x:\<your-machine-name> folder
vista complete pc backup are placed under x:\windowsimagebackup folder

HTH

 

[Sushil Baid [MSFT]]

delete backup funtionality is planned in window7 UI. it will provide user
option to delete older backups. but will not auto delete older backups. will
that work for you?

 

[Sushil Baid [MSFT]]

hello,

i wanted to make sure that you are using complete pc backup, and not basic
file backup. are you using backup UI and using "complete pc backup" flow?

why i am asking this is because
complete pc backup does not exclude any files on a volume except
hiberfile.sys/pagefile.sys and at times - vss diff area areas files. hence,
backup should contain all the files on the c:. only reason - you should
disparity between estimate and actual backup size - is order of size of the
above files. but order of disparity mentioned by you below is huge. hence, i
am trying to get few details like i mentioned in my previous reply. can you
pl provide those details?

ps/ complete pc backups are placed in "windowsimagebackup" folder on the
backup drive.

 

[Sushil Baid [MSFT]]

regarding the power setting - i am not the right person. i will post the
query to relevant product team and see if they can resolve it.

 

[Sushil Baid [MSFT]]

did you mean to say -- system restore is resetting power settings?

i got one more suggestion internally - pl check whether there is domain
policy enforcing pwoer settings?

If you look in the Power Options UI, you'll see the following:

"some settings are managed by your system administrators".

again for the other query - i am not the right person. if you have specific
set of repro steps for the memory issues - i can pass to right team.