Visio 2003 shapes appear in black & white

[Guest]

When I drag shapes from the stencil into the drawing, they lose color and
only display in monochrome (B&W).

I have tried all actions suggested by MS Support (start in safe mode, update
video driver, create new user profile, delete user related files, delete
registry keys, etc.) but nothing works.

Does anyone know how to resolve this issue? The shapes appear in full color
in the stencil itself!!!

 

[Seahawk60B]

WOW - I hope you didn't pay for any of that support. It's not even
conceivable that most of what you've done would have any effect on your
correcting your problem.

Open a new drawing in Visio. Go to Shape - Actions - Color Scheme.
My bet would be that it's defaulting to Black and White.

 

[Guest]

Seahawk60B,

many thanks for your answer. I have tried all you suggest, but unfortunately
nothing has worked. If I open a building stencil, site plan -> all stencil
shapes appear in color in the stencil, but only some (very few) shapes appear
in color when placed on the page, like for example, the swimming pool. But if
I add some plants, etc. they lose the color when I move them out of the
stencil.

The actions I mentioned in my previous mail come from a MS Support Article.
If you want to have a look the URL is
http://support.microsoft.com/kb/897766/en-us?spid=2529&sid=72.

I checked the color schemes option. It is not available when drawing a
building design: so I opened a design that supports color schemes, like a
basic diagram, and tried adding plants to it, and still the same happens!!!

"Seahawk60B" escribió:

 

[Seahawk60B]

OK, sorry it didn't help but it worked for me in a basic network
diagram - changing the color scheme did change the coloring on some of
the objects as I moved them from the stencil.

You're apparently not the only one experiencing this issues -

http://help.lockergnome.com/office2/Unable-display-color-Visio-2003-ftopict512157.html

The poster there suspects it the problem may be with the Visio 2003
interface to the GDI and how it interfaces with specific graphic
chipsets. You may want to check MS updates.