Virus help

J

jaustin

Running xp and have two viruses. McAfee scanner says it cannot delete the
files - access denied.
system32\dskcompat.exe\DSKCOMPAT.EXE has downloader-GP virus
system32\olehelp.exe\OLEHELP.EXE hasStartPage-AL virus

Should I just find and delete these files. And if so, where do I find good
copies of the files if I can not locate the system disk?

thanks
 
C

Carey Frisch [MVP]

Please visit the Virus Removal newsgroup experts:
news://msnews.microsoft.com/microsoft.public.security.virus

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

-----------------------------------------------------------------------------------------


| Running xp and have two viruses. McAfee scanner says it cannot delete the
| files - access denied.
| system32\dskcompat.exe\DSKCOMPAT.EXE has downloader-GP virus
| system32\olehelp.exe\OLEHELP.EXE hasStartPage-AL virus
|
| Should I just find and delete these files. And if so, where do I find good
| copies of the files if I can not locate the system disk?
|
| thanks
|
|
 
R

Rick \Nutcase\ Rogers

Hi,

They are both viruses, delete them without regret. You may find it easier to
restart the system in safe mode before attempting to do so.

--
Best of Luck,

Rick Rogers aka "Nutcase" MS-MVP - Windows
Windows isn't rocket science! That's my other hobby!

Associate Expert - WinXP - Expert Zone
 

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