Virtumondo.C & Trojan.Startup.NameShifter.HN

[Guest]

MS AntiSpyware locates Virtumondo.C and Trojan.Startup.NameShifter.HN which
it removes and requests a reboot. After the reboot, the same two items have
returned. I have deleted all files for all Users located under C:\ Documents
and Setting\Users\Local Settings\Temp and Temporary Internet Files. I also
delted all files located under C:\Windows\Prefetch. Did a reboot and ran MS
AntiSpyware again and the same two items have returned. Here is my HiJackThis
Log file for your review and professional advice on how to remove these
items. Thanks for your assistance. One more thing, I will not be able to
enter into Safe Mode as I am working on this PC remotely which is over 400
miles away. Are there any processes that can be closed before running any
fixes. I am able to do this as I am using "pcAnywhere" to connect to the Host
machine.

Logfile of HijackThis v1.99.1
Scan saved at 11:47:12 AM, on 11/11/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\pcAnywhere\awhost32.exe
C:\Program Files\Common Files\Command Software\dvpapi.exe
C:\Program Files\IBM\IBM Rapid Restore Ultra\rrpcsb.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Program Files\IBM\Messages By IBM\ibmmessages.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\IBMTOOLS\UTILS\ibmprc.exe
C:\WINDOWS\system32\ICO.EXE
C:\WINDOWS\system32\SKDAEMON.EXE
C:\WINDOWS\system32\FSRremoS.EXE
C:\Program Files\TELUS\TELUS Security service\Freedom.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\Pelmiced.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\TELUS\TELUS Security service\PrtlAgt.exe
C:\HJT\HijackThis.exe

O2 - BHO: (no name) - {00DBDAC8-4691-4797-8E6A-7C6AB89BC441} -
C:\WINDOWS\system32\ddaby.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} -
C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Pop-Up Blocker BHO - {3C060EA2-E6A9-4E49-A530-D4657B8C449A} -
C:\Program Files\TELUS\TELUS Security service\pkR.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} -
C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Form Filler BHO - {56071E0D-C61B-11D3-B41C-00E02927A304} -
C:\Program Files\TELUS\TELUS Security service\FreeBHOR.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} -
C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: MSEvents Object - {6DD0BC06-4719-4BA3-BEBC-FBAE6A448152} -
C:\WINDOWS\system32\mljgd.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog
Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [SoundMAX] "C:\Program Files\Analog
Devices\SoundMAX\Smax4.exe" /tray
O4 - HKLM\..\Run: [UC_Start] C:\Program Files\IBM\Updater\\ucstartup.exe
O4 - HKLM\..\Run: [ibmmessages] C:\Program Files\IBM\Messages By
IBM\ibmmessages.exe
O4 - HKLM\..\Run: [UpdateManager] "c:\Program Files\Common
Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [IBMPRC] C:\IBMTOOLS\UTILS\ibmprc.exe
O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] ICO.EXE
O4 - HKLM\..\Run: [Hot Key Kbd Daemon] SKDAEMON.EXE
O4 - HKLM\..\Run: [TELUS Security service] "C:\Program Files\TELUS\TELUS
Security service\Freedom.exe"
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft
AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe"
-atboottime
O4 - HKLM\..\RunOnce: [MicrosoftAntiSpywareCleaner] C:\Program
Files\Microsoft AntiSpyware\gcASCleaner.exe
O4 - HKLM\..\RunOnce: [GIANTAntiSpywareCleaner] C:\Program Files\Microsoft
AntiSpyware\gcASCleaner.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [ibmmessages] C:\Program Files\IBM\Messages By
IBM\ibmmessages.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe"
/background
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program
Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: &Search -
http://bar.mywebsearch.com/menusearch.html?p=ZC
O8 - Extra context menu item: E&xport to Microsoft Excel -
res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} -
c:\Program Files\IBM\Java142\jre\bin\NPJPI142.dll
O9 - Extra 'Tools' menuitem: IBM Java Console -
{08B0E5C0-4FCB-11CF-AAA5-00401C608501} - c:\Program
Files\IBM\Java142\jre\bin\NPJPI142.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} -
C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} -
C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger -
{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [JAVA_IBM] Java (IBM)
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage
Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {27527D31-447B-11D5-A46E-0001023B4289} (CoGSManager Class) -
http://gamingzone.ubisoft.com/dev/packages/GSManager.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) -
http://update.microsoft.com/microsoftupdat...b?1121631069875
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF}
(MsnMessengerSetupDownloadControl Class) -
http://messenger.msn.com/download/MsnMesse...pDownloader.cab
O16 - DPF: {E53458D2-5A83-4BD1-8DE2-EEEBE73BAB77} -
http://wire.online-more.com/cds/index.php?id=1004
O20 - Winlogon Notify: ddaby - C:\WINDOWS\SYSTEM32\ddaby.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: mljgd - C:\WINDOWS\system32\mljgd.dll
O20 - Winlogon Notify: PCANotify - C:\WINDOWS\SYSTEM32\PCANotify.dll
O23 - Service: pcAnywhere Host Service (awhost32) - Symantec Corporation -
C:\Program Files\Symantec\pcAnywhere\awhost32.exe
O23 - Service: DvpApi (dvpapi) - Command Software Systems, Inc. - C:\Program
Files\Common Files\Command Software\dvpapi.exe
O23 - Service: IBM Rapid Restore Ultra Service - Unknown owner - C:\Program
Files\IBM\IBM Rapid Restore Ultra\rrpcsb.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision
Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel
32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program
Files\iPod\bin\iPodService.exe
O23 - Service: IBM PSA Access Driver Control (PsaSrv) - Unknown owner -
C:\WINDOWS\system32\PsaSrv.exe (file missing)
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) -
Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe

 

[Guest]

http://www.bleepingcomputer.com/for...janVundoB-Search42com-MSevents-tx18610-0.html

OR

Get HijackThis.exe from
http://tomcoyote.org/hjt/hjt199//HijackThis.exe

Save it to C:\hjt (new folder) then Open it and select
Scan and Save Log. Note where you saved the log then
send it to him as an attachment. Put Hijack in the subject
so he'll know it's not spam.

Alternatively you can post it on the Dell Forum at:

http://forums.us.dell.com/supportforums/board?
board.id=si_hijack

(if it wraps you can go to:

http://tinyurl.com/ckuzq instead.)

Put Ron in the subject so he will see it. You do not need
to have a Dell to post but you will need to register.

Ron Kinner
Microsoft MVP 2004 & 2005
(e-mail address removed)

Good luck

Engel

 

[Guest]

Thanks for the reply Engel. I was successful in resolving the problems with
Virtumondo.C & Trojan.Startup.NameShifter.HN by using the FixVundo from
Symantec. I followed the instructions at this link:
http://securityresponse.symantec.com/avcenter/venc/data/trojan.vundo.removal.tool.html
except disconnecting from the Internet as I was using "pcAnywhere" to
remotely connect to the infected Host. Thanks for all you assistance in this
matter. I do appreciate it.