Viewing only the inbox folder

[Guest]

I'll try to be clear in posting this message. My group has an email address
that was created so customers can send emails, files, reqs, etc. w/o having
to know anyone's email. Now the email does not forward to each of our emails,
instead we import the file into outlook and then I can click on the inbox to
see what's coming in. We have a third party that takes care of these emails
so we don't need to get them we just need to be able to view/monitor what
comes in the box for QA and just in case we need to serve as back up for the
third party.

However, once you import a mailbox you see not only the inbox but all the
other default folders on the list (calendar, contacts, etc.). I know if the
helpdesk just gave the group 'rights' to the inbox when we imported it we
would then only see that folder, but I don't even want to try and call the
helpdesk to ask them to do this. It will probably confuse them.

Is there a way that I (on the client/user side) can hide all these folders
and just have the 'inbox' listed so I can have access to monitor what comes
into the box and not overcrowd my folder list?

thanks
hile

 

[Sue Mosher [MVP-Outlook]]

Remove the mailbox from your Exchange account settings and open it with the File | Open | Other User's Folder command instead.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Guest]

Thanks Sue,

I've done that in the past but it opens it up in a separate window, and I
just want to be able to click on it on my folder list. This way I can glance
at it and see how many emails are coming in w/o even clicking on it also.

Is that not possible w/o setting rights accordingly?

 

[Sue Mosher [MVP-Outlook]]

No, you can't have it both ways. The mailbox owner would need to give you None access on all the folders in the mailbox you don't want to see.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

Thanks Sue,

I've done that in the past but it opens it up in a separate window, and I
just want to be able to click on it on my folder list. This way I can glance
at it and see how many emails are coming in w/o even clicking on it also.

Is that not possible w/o setting rights accordingly?

 

[Guest]

thanks
--
Hile

No, you can't have it both ways. The mailbox owner would need to give you None access on all the folders in the mailbox you don't want to see.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers