VIDEO DISPAIR

[Guest]

Hi, I hope someone can help with this problem that has occurred without any
prior warning. I have XP SP2 and a Radeon 9800SE graphics card. Yesterday
when I logged on to my PC I had a poor display which started as vertical
lines or bands and gradually deteriorated. Initially I downloaded the latest
drivers but then found through my Device Manager that the latest version was
already in the system. I physically checked the card and its connections and
they appear ok. I used a couple of utilities - windows autofix, and dxdiag in
the run box - to check my system. I found that with both I received a message
telling me that there was a Shell Hardware Detection problem and that the
video driver was not being detected. DirectDraw worked ok. Now I can only log
onto my PC in safe mode as my machine keeps loading up and then returns to
the boot screen. I'm at a loss to know what to do now to resolve the problem.
In case this is material...I recently upgraded my RAM and made every efforts
to ensure that no static was generated when I had to move my graphics card.
I'm wondering if I have inadvertently knackered [excuse the technical jargon]
my card, even though this was about two weeks ago. Heeeeelp!

 

[John Inzer]

Hi, I hope someone can help with this problem that has
occurred without any prior warning. I have XP SP2 and a
Radeon 9800SE graphics card. Yesterday when I logged on
to my PC I had a poor display which started as vertical
lines or bands and gradually deteriorated. Initially I
downloaded the latest drivers but then found through my
Device Manager that the latest version was already in the
system. I physically checked the card and its connections
and they appear ok. I used a couple of utilities -
windows autofix, and dxdiag in the run box - to check my
system. I found that with both I received a message
telling me that there was a Shell Hardware Detection
problem and that the video driver was not being detected.
DirectDraw worked ok. Now I can only log onto my PC in
safe mode as my machine keeps loading up and then returns
to the boot screen. I'm at a loss to know what to do now
to resolve the problem. In case this is material...I
recently upgraded my RAM and made every efforts to ensure
that no static was generated when I had to move my
graphics card. I'm wondering if I have inadvertently
knackered [excuse the technical jargon] my card, even
though this was about two weeks ago. Heeeeelp!

=====================================
Just some thoughts...

Your graphics card could be fried but there's
also a possibility that it just needs to be reseated...
might be worth a try. Couldn't hurt to check all the
connections while the case is open.

Also might be an issue with the new RAM?

Maybe something in the following articles
will ring a bell::

(873161) After you install Windows XP Service
Pack 2 or Windows XP Tablet PC Edition 2005,
your computer restarts continuously
http://support.microsoft.com/?kbid=873161

(878474) System with the Mpegport.sys
driver repeatedly restarts after you install
Windows XP Service Pack 2 or Windows
XP Tablet PC Edition 2005
http://support.microsoft.com/?kbid=878474

(870892) Your computer repeatedly restarts,
or it generates error messages when you roll
back two
http://support.microsoft.com/?kbid=870892

(311466) Computer Automatically Restarts
After You Upgrade to Windows XP
http://support.microsoft.com/?kbid=311466

--

*Notice*
This is not tech support.
I am only a volunteer.....

Solutions that work for
me may not work for you.

Proceed at your own risk.

John Inzer
Picture It! MVP

Digital Image
Highlights and FAQs
http://tinyurl.com/aczzp

 

[Jim]

Time for a new video card; it's fries.

Jim