adam said:
yesterday I started getting a dialog box which says: "this
system is shutting down...initiated by NT
authority\system...time before shutting down....because
the Remote Procedure Call (RPC) service terminated
unexpectedly". this happened every 2-3 minutes and each
time the computer shut down.
does anybody know how to fix this problem? i would
appreciate any assistance you might provide. thanks...
Your computer has been infected by the Blaster virus/worm.
1. Get the Blaster removal script from MVP Kelly Theriot's web site:
http://www.kellys-korner-xp.com/regs_edits/msblast.vbs
2. Get the Microsoft patch from
http://support.microsoft.com/default.aspx?scid=kb;en-us;823980#WinXP
If possible do the first two steps on an uninfected computer and copy
the downloaded files to a 3.5 inch diskette (they will both fit on the
same 1.44 mb diskette) or burn them to a CD
3. Disconnect from the Internet. Unplug Cable/DSL modem if you have
one. That prevents reinfection during the time interval between
running the script and the completion of the patch installation.
4. Run the script.
5. Install the patch.
6. Activate the Internet Connection Firewall in Windows XP
7. Reconnect to the Internet. Update your antivirus software and do
a complete scan.
8. Go to the Windows Update and get all repeat all of the critical
updates for your computer.
Good luck
Ron Martell Duncan B.C. Canada
--
Microsoft MVP
On-Line Help Computer Service
http://onlinehelp.bc.ca
"The reason computer chips are so small is computers don't eat much."
